Overlooking the pristine white sand of Condado Beach, The Condado Plaza Hotel offers a refreshing retreat. Dip into the 2 outdoor pools or snorkel in the turquoise waters, and unwind with sun loungers and a swim-up bar. Savor American cuisine at one of two on-site restaurants, work out at the 24-hour gym, or explore shopping on site.
Reviews
7.67.6 out of 10
Good
Popular amenities
Electric vehicle charging point
Bar
Gym
Non-smoking
Main amenities (12)
Daily housekeeping
On the beach
2 restaurants and bar/lounge
2 outdoor pools
Breakfast available
24-hour fitness centre
Beach umbrellas
Beach sunloungers
Beach towels
Valet parking
Self parking
Children's pool
Feel at home (6)
Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Playground on-site
Fridge
The current price is €245
€245
includes taxes & fees
5 May - 6 May
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
City view
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)
Room, 3 Bedrooms, Oceanfront (Penthouse)
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ocean view
331 sq m
Sleeps 6
2 King Beds and 2 Single Beds
View all photos for Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
City view
27 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)
Room, 1 King Bed, Accessible (Roll-in Shower)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
City view
26 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Jetted Tub
Junior Suite, 1 King Bed, Jetted Tub
Highlights
Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
City view
64 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Suite, 1 King Bed, Oceanfront
Deluxe Suite, 1 King Bed, Oceanfront
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
City view
100 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, View, Oceanfront
Room, 2 Queen Beds, View, Oceanfront
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ocean view
36 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Balcony, Bay View
Room, 2 Queen Beds, Balcony, Bay View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Bay view
27 sq m
Sleeps 4
2 Queen Beds
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
City view
36 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Balcony, Bay View
Room, 1 King Bed, Balcony, Bay View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bay view
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
City view
36 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, View, Oceanfront
Room, 1 King Bed, View, Oceanfront
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Ocean view
36 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Balcony, Bay View
Room, 1 King Bed, Balcony, Bay View
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Bay view
26 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)
Suite, 1 King Bed, Oceanfront (Penthouse)
Highlights
Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Ocean view
111 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Balcony
Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
Distrito T-Mobile - 17 min walk - 1.5 km
Pan American Pier - 19 min walk - 1.6 km
Puerto Rico Convention Center - 3 min drive - 2.1 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive
Restaurants
Starbucks - 2 min walk
Havana Bar & Grill - 4 min walk
Moon Bar at Condado Hotel Lobby - 2 min walk
New Taste - 8 min walk
Waikiki - 4 min walk
About this property
The Condado Plaza Hotel
At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. Cafe Caribe, one of 2 restaurants, offers ocean views, and serves breakfast and dinner. Other highlights include a poolside bar, a children's pool and a snack bar/deli. The pool and helpful staff get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
332 units
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Parking
On-site self-parking (USD 25.65 per night; includes in/out privileges)
On-site valet parking (USD 31.22 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–11:00 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
Playground
Childcare in room (surcharge)
Local/corner shop
Children's menu
What to do
On the beach
Kayaking
Snorkelling
Shopping
Pool table
Free bikes nearby
Ecotours nearby
Golfing nearby
Cave exploring nearby
Parasailing nearby
Scuba-diving nearby
Zip-lining nearby
Working away
2 meeting rooms
Conference space (6449 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Facilities
1 building/tower
Built in 1963
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
2 outdoor pools
Water slide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cafe Caribe – Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Denny's – This diner specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Starbucks – This coffee shop only serves light fare. Open daily.
Aqua Bar – This bar is located by the pool. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 38.15 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
WiFi access (may be limited)
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 to 24 per person
Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 75 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self-parking costs USD 25.65 per night with in/out privileges
Valet parking costs USD 31.22 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton Hotel
Condado Plaza Hilton San Juan
Condado Plaza Hilton
Conrad San Juan Condado Plaza Hotel San Juan
Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
San Juan Conrad
Condado Plaza Hotel San Juan
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan
Frequently asked questions
Does The Condado Plaza Hotel offer free cancellation for a full refund?
Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Condado Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Condado Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Condado Plaza Hotel?
Yes. Self-parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric car charging is available.
What are the check-in and check-out times at The Condado Plaza Hotel?
Check-in start time: 4 PM; check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Condado Plaza Hotel?
No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.
What is there to do at The Condado Plaza Hotel and nearby?
Have fun with on-site activities such as kayaking and snorkelling. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a water slide and a 24-hour fitness centre. The Condado Plaza Hotel also has a garden.
Are there restaurants at or near The Condado Plaza Hotel?
Yes, there are 2 on-site restaurants, featuring American cuisine, ocean views and poolside dining.
What's the area around The Condado Plaza Hotel like?
The Condado Plaza Hotel is on Condado Beach in Condado, a short 19-minute walk from Pan American Pier and 15 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.
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The Condado Plaza Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
View
Beach
Food
Elevator
Amenities
Bar
Reviews
8/10 Very good
30 Dec 2024
Excellent area to stay.
Yadiel
Yadiel, 2-night trip
8/10 Very good
17 Mar 2025
Beautiful but…
We had a great time at the Plaza! The room was ok… the doors were so loud… the one elevator took too long for the number of people staying at the resort. It is very centrally located and the pool area is amazing!
Craig
Craig, 3-night trip
10/10 Exceptional
12 Jan 2025
Love this hotel in Condado small private beach and great staff
Jesus
Jesus, 3-night trip
10/10 Exceptional
6 Jan 2025
Great experience staying in this hotel.
Arash
Arash, 3-night trip
10/10 Exceptional
13 Jan 2025
I will recommend this property my family and I we love it is in a perfect location.
DANNY R
DANNY R, 6-night trip
10/10 Exceptional
20 Jan 2025
We had a beautiful view from our room. Clean room, comfortable bed and nice staff members.
Sofiya
Sofiya, 3-night trip
10/10 Exceptional
29 Dec 2024
Close to everything, friendly staff and very clean
Denise Ann
Denise Ann, 4-night trip
8/10 Very good
11 Jan 2025
We enjoyed it. Basic hotel and great location.
brian
brian, 5-night trip
10/10 Exceptional
10 Jan 2025
Wonderful pool with access to the beach and complementary beach chairs and umbrellas.
Jane Fearing
Jane Fearing, 5-night trip
10/10 Exceptional
20 Dec 2024
I love everything about this hotel
Eric
Eric, 2-night trip
8/10 Very good
21 Dec 2024
I had a wonderful stay for my birthday, I would come back again.
Jamila
Jamila, 3-night trip
6/10 Good
7 Jan 2025
Property is kind of old but location is amazing
Lenita M
Lenita M, 5-night trip
8/10 Very good
28 Nov 2024
Was much better than I thought
I will stay again here
David
David, 1-night trip
8/10 Very good
26 Dec 2024
Very nice oceanfront view.
Everth
Everth, 2-night trip
10/10 Exceptional
30 Oct 2024
Overall had an excellent stay
Arabella
Arabella, 4-night trip
10/10 Exceptional
14 Jan 2025
Everything was absolutely wonderful and everyone was so kind! Thank you for a great time. Already figuring out when we can come back!
Daniel Thomas
Daniel Thomas, 5-night trip
10/10 Exceptional
25 Dec 2024
Beautiful n peaceful
Maria
Maria, 4-night trip
8/10 Very good
20 Jan 2025
Great location, but property and rooms need some upgrades. Breakfast was not on site, but at the connecting Hilton across the street
Sanjay
Sanjay, 3-night trip
10/10 Exceptional
30 Dec 2024
We really enjoyed this hotel. It was clean and in a convenient location. We arrived a few hours early and was able to check in without a problem. The staff was friendly. We felt very safe here.
Jennifer
Jennifer, 1-night trip
8/10 Very good
20 Nov 2024
Nice location love the ocean view
Sharnee
Sharnee, 2-night trip
10/10 Exceptional
29 Nov 2024
Good Location
Angelica
Angelica, 1-night trip
10/10 Exceptional
25 Nov 2024
I love this place.
Mark
Mark, 1-night trip
10/10 Exceptional
27 Dec 2024
Building needs a full redo but service was great
Lazaro
Lazaro, 2-night trip
8/10 Very good
21 Jan 2025
Front view of the lagoon and rear the ocean.
Nice lounge area...
Sports bar area needs to have separate speakers from bar.
Staff at check in seemed bothered and not helpful as a resource to first time visitors.
Great location with a beach 3 minutes walk..
Laurie
Laurie, 3-night trip
10/10 Exceptional
3 Dec 2024
the accommodations were pretty good, I really luv the pool and hott tub...