Ramada by Wyndham Serpong

3.0 star property
Bumi Serpong Damai hotel with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ramada by Wyndham Serpong

Exterior
Exterior
Outdoor pool
Reception
Superior Twin Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310

What's nearby

  • Eka Hospital - 20 min walk
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive
  • QBig BSD City - 5 min drive
  • Aeon Mall BSD City - 6 min drive
  • Summarecon Mall Serpong - 12 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 58 min drive
  • Pondok Sudimara Station - 9 min drive
  • Serpong Rawa Buntu Station - 11 min drive
  • Serpong Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nasi Uduk & Seafood Pak John Cab Ps8 Alsut - ‬3 min drive
  • ‪Lembur Kuring - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Gion - ‬4 min drive
  • ‪Léko - ‬4 min drive

About this property

Ramada by Wyndham Serpong

Enjoy your visit to South Tangerang with a stay at Ramada by Wyndham Serpong. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include an outdoor pool and a bar/lounge.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 93 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Amreta. The spa is open daily.

Dining

Kayumanis – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 95000 for adults and IDR 47500 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs IDR 350000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang

Frequently asked questions

Does Ramada by Wyndham Serpong offer free cancellation for a full refund?
Yes, Ramada by Wyndham Serpong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada by Wyndham Serpong?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Ramada by Wyndham Serpong?
Sorry, pets aren't allowed.
Is parking offered on site at Ramada by Wyndham Serpong?
Yes, there's free self parking.
Is an airport shuttle service offered by Ramada by Wyndham Serpong?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Ramada by Wyndham Serpong?
Check-in start time: 2:00 PM; check-in end time: 10:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Ramada by Wyndham Serpong and nearby?
Ramada by Wyndham Serpong has a spa and an outdoor pool.
Are there restaurants at or near Ramada by Wyndham Serpong?
Yes, there's an on-site restaurant, Kayumanis.
What's the area around Ramada by Wyndham Serpong like?
Ramada by Wyndham Serpong is in Bumi Serpong Damai, a short 20-minute walk from Eka Hospital.

Ramada by Wyndham Serpong Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff.
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Kevin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very satisfied
Zulk, 5-night family trip
Verified Expedia guest review

6/10 Good

Henry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Glenn, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

MOHAMMED, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
STEEVE, 2-night family trip
Verified Expedia guest review

8/10 Very good

Decent, but overpriced
The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Roberto, 7-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

NA nothing special, Breakfast was lousy. No service.
Jack, 2-night business trip
Verified Expedia guest review

6/10 Good

The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Irene, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Naoki, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

YUKI, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Moriyama, 1-night trip
Verified Hotels.com guest review

4/10 Fair

i never will have next stay dirty and horrible
palsung, 3-night business trip
Verified Hotels.com guest review