Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
What's nearby
Paradise Plaza Shopping Center - 4 min walk - 0.4 km
Vallarta Adventures - 2 min drive - 1.8 km
Nayar Vidanta Golf - 3 min drive - 2.3 km
Mayan Palace Nuevo Vallarta Golf Course - 3 min drive - 2.4 km
Nuevo Vallarta Beach - 5 min drive - 2.4 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Kabah Sushi Bar - 7 min walk
Starbucks - 4 min walk
Copán Sunset Sky Bar - 10 min walk
Tulum Restaurant - 1 min drive
Ciao - 3 min walk
About this property
Hard Rock Hotel Vallarta - All Inclusive
At Hard Rock Hotel Vallarta - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga, plus you'll be within a 10-minute walk of Bay of Banderas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and detox wraps. Serving international cuisine, The Market is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a health club. Fellow travellers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Surfing/body boarding
Land activities
Cycling
Fitness facilities
Volleyball
Languages
English, Spanish
At a glance
Hotel size
348 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
6 restaurants
5 bars/lounges
2 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Water slide
Playground
Free supervised childcare/activities
Local/corner shop
What to do
On the beach
Beach yoga
Beach volleyball
Boat tours
Scuba diving
Snorkelling
Shopping
Pool table
Golfing nearby
Whale watching nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bike hire
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
2 outdoor pools
Arcade/games room
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Iron/ironing board (on request)
Window screens
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Private indoor hot tub
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
The Market – This buffet restaurant specialises in international cuisine.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Zen – This restaurant specialises in Asian cuisine and only serves dinner.
Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 1000 per person (return)
Renovations and closures
The property will be renovating from 4 March 2024 to 2 December 2024 (completion date subject to change). The following areas are affected:
Parking area
During renovations, the property will make every effort to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 4 and 17 costs MXN 1000 (return)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive All-inclusive property
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta - All Inclusive All-inclusive property
Frequently asked questions
Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 1000 per person return.
What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hard Rock Hotel Vallarta - All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (11-min drive) and Vallarta Casino (12-min drive) are both nearby.
What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and beach yoga. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars and a sauna, as well as a steam room, beach cabanas and an arcade.
Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Hard Rock Hotel Vallarta - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Hard Rock Hotel Vallarta - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hard Rock Hotel Vallarta - All Inclusive like?
Hard Rock Hotel Vallarta - All Inclusive is located on the waterfront, a short 8-minute walk from Bay of Banderas and 4 minutes' walk from Paradise Plaza Shopping Center.
Hard Rock Hotel Vallarta - All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
20 December 2024
Sólo por el nombre
Pésimo servicio y actitud en el check-out, instalaciones viejas. Olor a humedad constante.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Leslie
Leslie, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Tim
Tim, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
marcelo
marcelo, 3-night trip
Verified Hotels.com guest review
6/10 Good
15 November 2024
Hotel is very old need lots of upgrades for in pool you can see mold also when you check in staff come ask you to sign in for Legend membership and they will never leave you alone I stayed three nights they asked three times to become a member. Staff is very good in the pool area also all the restaurant they deserve 5 stars. Spa massage is awesome very good professional service. When we checked out again promotional staff came and give you 20 minutes speech to buy your next vacation package. We were there for vacation to relax not get harassed.
Yeh also we got stucked in elevator Alford several minutes because of malfunctioning.
Overall we enjoyed our stay and also enjoyed beautiful sunset
murad
murad, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
Worthless
The never bring the bottle as VIP guest so; the VIP status it’s irrelevant and useless
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
Overall it’s an ok all inclusive resort. I had a bad experience within my room as cash money was taken out of my backpack. It is not fair to accuse staff 100% as I have no video to prove it. But I counted my money on arrival and then the day before departure and I as missing closed to $1,000 dls. This time I didn’t go out partying/clubing so I know I didn’t spend it without been aware. Anyhow, just make sure to use the safety box to avoid issues like this.
Jorge
Jorge, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 September 2024
LEONCIO
LEONCIO, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Gustavo
Gustavo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Brittany
Brittany, 3-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
rosalinda
rosalinda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Great trip! Beautiful pool.
Shawn
Shawn, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Amazing great staff
Maribel
Maribel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Excellent hotel with excellent location. The hotel staff are friendly and efficient. The room amenities were nicely done and rooms were very comfortable. Good food options. Our stay was made by fantastic entertainment team.
Olha
Olha, 2-night romance trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Brandy
Brandy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Small hotel, but very plesent
Jose Luis Castro
Jose Luis Castro, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
24 August 2024
Feels a bit outdated and worn down, excellent staff overall with just a couple of members that weren't all helpful and/or friendly, understaffed in some areas, food at the buffets was good but not great, specialty restaurants were very good.
Luis Fernando
Luis Fernando, 4-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Everything was great, the service is great, food really good, in general everything is ok. Compared with the other hard rocks this one needs an update
Guillermina
Guillermina, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Staff was very friendly and helpful. Food was good and resort was clean. Had a great time!
Thomas Matthew
Thomas Matthew, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Angel
Angel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Our family of 4 (2 adults and 2 teen girls) enjoyed our stay. We rented kayaks on the beach, enjoyed the entertainment nightly and the food was amazing.
Marisa
Marisa, 4-night family trip
Verified Expedia guest review
2/10 Poor
9 August 2024
The Staff is rude. There isn’t enough dining area to fit all guest. The pool area and beach area do not have enough beds for all guest have of the guest where just standing. The food is not great if your a foodie definitely don’t came here it’s not worth your money. Definitely won’t be back to this specific location.
Angelica
Angelica, 3-night family trip
Verified Expedia guest review
6/10 Good
7 August 2024
We have been here in the past and the service, food and drinks has gone down We were very disappointment.
Jaime
Jaime, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Most staff were pleasant. Most of the food was good. It took a bit to refill food trays or some of the food was kept too long that it was very dry.
Sara
Sara, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
I liked that we did not have to make reservations for dinner.