2/10 Poor
16 May 2018
Unfriendly front desk staff. Check -in took more than 30 minutes. The room's air conditioner was broken and when we ask to change the room, the attendant argued. In the end, they switched us to a smaller room. The room smell like old cigarettes although we asked for a non-smoking room. This is not a 5-star hotel as advertised. It should be, at a maximum, 2-star hotel. Room very dated with old furnitures and only one plug in the room. As for breakfast, I don't expect much as other people have already commented on them.
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1-night trip
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