Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371
What's nearby
Grand City Hall - 18 min drive - 17.8 km
Medan Mall - 18 min drive - 17.6 km
Great Mosque of Medan - 19 min drive - 17.9 km
Maimun Palace - 19 min drive - 17.9 km
Sun Plaza - 20 min drive - 19.8 km
Getting around
Medan (KNO-Kuala Namu Intl.) - 15 min drive
Bandar Khalipah Station - 14 min drive
Bandara Kualanamu Station - 16 min drive
Bandara Kualanamu Station - 16 min drive
Free airport shuttle
Restaurants
Ayam penyet cindelaras - 3 min drive
PappaRich - 5 min drive
D'raja Coffee Hub KNO - 5 min drive
Kopi Sadis - 10 min drive
KFC - 5 min drive
About this property
Crew Express Hotel
Take in the views from the rooftop terrace when you stay at Crew Express Hotel. Free perks include WiFi, an airport shuttle and buffet breakfast daily between 6:00 AM and 10 AM. Other highlights include a snack bar/deli and a terrace.
Languages
English, Indonesian
At a glance
Hotel size
65 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking within 7 ft
Transfers
Free airport shuttle on request (available 24 hours a day)*
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan
Frequently asked questions
Does Crew Express Hotel offer free cancellation for a full refund?
Yes, Crew Express Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crew Express Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crew Express Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crew Express Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crew Express Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Crew Express Hotel and nearby?
Crew Express Hotel has an arcade.
Are there restaurants at or near Crew Express Hotel?
Yes, Laurence Cafe offers Indonesian cuisine.
Crew Express Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 July 2024
Simple but clean and quiet. Quick taxi trip to airport and attractions.
Highpoint: The staff. So friendly and helpful and fun to talk to.
Would go back in a heartbeat!
Steve
Steve, 5-night trip
Verified Expedia guest review
8/10 Very good
21 December 2023
When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away.
The airport shuttle came at 3:00 am, they have shuttles only at specific times.
Not much to do in the immediate area but a good place to stay as a transit hotel.
Naomi
Naomi, 2-night trip
Verified Expedia guest review
8/10 Very good
9 October 2023
Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 April 2023
Convenient to airport
Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
Dillon
Dillon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2019
Prakash
Prakash, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2018
3 outta 5
It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Raymond
Raymond, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
11 May 2018
Worrying
We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all
Emma
Verified Hotels.com guest review
8/10 Very good
10 December 2017
Convenient to airport for overnight stopover
A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
19 June 2017
ok nothing great
did not have most things on menu, over charged me on ordering almost each time I ordered
FAWN TON
FAWN TON, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 March 2017
Bad hotel
not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate.
AHMED
Verified Hotels.com guest review
2/10 Poor
30 July 2024
Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall.
Im Flur läuft die ganze Nacht Musik.
Charlotte
Charlotte, 1-night romance trip
Verified Expedia guest review
8/10 Very good
21 January 2024
To mutch traffic verry noice in the nighttime
ger
ger, 1-night romance trip
Verified Expedia guest review
8/10 Very good
30 October 2022
Preis Leistung ist gut!
Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!