Block B0118, Residence at 1 Terbrau, Jalan Terbrau, Off Taman Seri Setanggi, Johor Bahru, Johor, 81100
What's nearby
Plaza Pelangi - 2 min drive - 2.5 km
KSL City Mall - 2 min drive - 2.2 km
Komtar JBCC - 4 min drive - 4.3 km
Johor Bahru City Square - 4 min drive - 4.7 km
Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 4.9 km
Getting around
Senai International Airport (JHB) - 33 min drive
Singapore (XSP-Seletar) - 35 min drive
Changi Airport (SIN) - 47 min drive
JB Sentral - 9 min drive
Kempas Baru Station - 9 min drive
Restaurants
Marrybrown - 16 min walk
Nasi Kandar Seri Mutiara - 1 min walk
Restoran Aliff - 19 min walk
Majidee Corner - 6 min walk
Cafe Gazebo Place - 18 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
1Tebrau Premium Suites by 12stay
1Tebrau Premium Suites by 12stay puts you a short five-minute drive from KSL City Mall and Johor Bahru City Square. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. A children's pool and a garden are offered, and in-room conveniences include dryers and fridges.
Languages
Chinese (Mandarin), English, Malay
At a glance
Property size
25 apartments
Arranged over 30 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age – 15
Check-out time is noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free self-parking on site
Limited on-site parking
Family friendly
Children's pool
Kitchen
Fridge (full size)
Microwave
Electric kettle
Cookware/dishes/utensils
Bathrooms
Shower
Rainfall shower head
Bidet
Shampoo
Towels provided
Hairdryer
Free toiletries
Living spaces
Living room
Dining room
Entertainment
40-inch LED TV with cable service
Games room
Outdoor areas
Garden
Laundry
Dryer
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Designated smoking areas (fines apply)
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Luggage storage
Corner/local shop
Front desk (limited hours)
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
25 rooms
30 floors
2 buildings
Built in 2016
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
1tebrau Suites By 12stay
1Tebrau Premium Suites by 12stay Apartment
1Tebrau Premium Suites by 12stay Johor Bahru
1Tebrau Premium Suites by 12stay Apartment Johor Bahru
Frequently asked questions
Does 1Tebrau Premium Suites by 12stay offer free cancellation for a full refund?
Yes, 1Tebrau Premium Suites by 12stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at 1Tebrau Premium Suites by 12stay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at 1Tebrau Premium Suites by 12stay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at 1Tebrau Premium Suites by 12stay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at 1Tebrau Premium Suites by 12stay?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at 1Tebrau Premium Suites by 12stay and nearby?
1Tebrau Premium Suites by 12stay has an outdoor pool and a fitness centre, as well as an arcade and a garden.
Does 1Tebrau Premium Suites by 12stay have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
1Tebrau Premium Suites by 12stay Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Fair
10 January 2020
Uncleanness
The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning.
I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Kumi
Kumi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2019
Cheonh
Cheonh, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 April 2019
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
16 April 2019
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper.
Other amenities provided OK. Pool was fabulous.
1 security guard said use of sunblock not allowed? Find this ruling really weird.
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
25 March 2019
johari
johari, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 November 2018
Great but not provided drinking water.
Alvin
Alvin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
8 January 2018
1st and the last time....
It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Leonard
Leonard, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 January 2018
Maliki Kamal
Maliki Kamal, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
5 January 2018
Worst experience ever !!!!
We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Miss J
Miss J, 1-night trip
Verified Expedia guest review
8/10 Very good
28 December 2017
Overall was good.
It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 December 2017
Stay at Tebrau 1 premium 12 stay
The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Alice
Alice, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
11 December 2017
Real Bad Experience with Hotels.com
I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2017
Overall good stay
Overall all good , but my family feel haunted , we booked few rooms
boon huat
boon huat, 2-night family trip
Verified Hotels.com guest review
6/10 Good
17 November 2017
The stay was ok................................................
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
6 November 2017
Rafeah
Rafeah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2017
A great stay for a big family.
The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!!
Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother.
Thank you
Siti
Siti, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 October 2017
The room cleanliness is the only thing execellent
I arrive by 3.pm to check in but no one or no counter to check in.
Since the facilities is new, the lobby, elevator and walkaway is still under construction.
No assistance for check in and i have to wait almost 1 hour to get my room.
The parking also is payable.
Not enough access card to enter and the security cant speak english or malay.
There was only one person whose doing all the runners.
Thanks to him.