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Impala Hotel

3.5 star property
Arusha hotel with 3 restaurants and 3 bars/lounges

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Impala Hotel

Standard Twin Room
3 restaurants, lunch, dinner, brunch served; Indian cuisine
Outdoor pool, pool umbrellas, pool loungers
Property grounds
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

21-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Ngurdoto Mountain lodge

Pool
Free breakfast
Spa
Free parking
The price is €170
includes taxes & fees
23 Dec - 24 Dec
Ngurdoto Mountain lodge
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About the area

Map
Old Moshi/Simeoni Rd, Arusha, 7302

What's nearby

  • Arusha Clock Tower - 15 min walk
  • Maasai Market and Curios Crafts - 20 min walk
  • Arusha International Conference Centre - 3 min drive
  • Arusha Golf Course - 3 min drive
  • Njiro Complex - 5 min drive

Getting around

  • Arusha (ARK) - 28 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 66 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Karibu Uzunguni City Park - ‬11 min walk
  • ‪The Chinese Dragon - ‬3 min drive
  • ‪Kitamu Cafe - ‬18 min walk
  • ‪QX - ‬12 min walk
  • ‪Africafe - ‬16 min walk

About this property

Impala Hotel

When visiting Arusha, Impala Hotel is a great choice to consider. Guests can indulge in massages, and Indian Restaurant, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool and a children's pool.

Languages

English, Swahili

At a glance

Hotel size

  • 177 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Safari nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (3907 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Indian Restaurant – This restaurant specialises in Indian cuisine and serves brunch, lunch and dinner.
Chinese/Italian Restauran – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
Continental – This restaurant specialises in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per person (one-way)

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID – 136815199

Also known as

Impala Hotel Hotel
Impala Hotel Arusha
Impala Hotel Hotel Arusha

Frequently asked questions

Does Impala Hotel offer free cancellation for a full refund?
Yes, Impala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Impala Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Impala Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Impala Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Impala Hotel?
Yes, an airport shuttle is available. The charge is USD 50.00 per person one-way.
What are the check-in and check-out times at Impala Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Impala Hotel and nearby?
Impala Hotel has 3 bars and an outdoor pool, as well as spa services.
Are there restaurants at or near Impala Hotel?
Yes, there are 3 on-site restaurants, featuring Indian cuisine.
Does Impala Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Impala Hotel like?
Impala Hotel is in the heart of Arusha, a short 15-minute walk from Arusha Clock Tower and 20 minutes' walk from Maasai Market and Curios Crafts.

Impala Hotel Reviews

Reviews

5.6

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Poor

worst hotel I’ve ever stayed in
Unfortunately this was the worst hotel I’ve ever stayed in , the door to my room would not lock, no WiFi in any rooms I changed rooms 4 times but then just gave in that they were all as bad. No TV channels, very very dirty, no light bulbs I had to use my head torch , broken kettle, hairdryer didn’t work. No chance at all of trying to eat the breakfast everything was disgusting . And even the service was awful they seemed to thing it was me having a problem that my door wouldn’t close as the hotel had security ! I will be calling hotels.com to see if they can help in some way and strongly advice they remove this hotel from there choices as there will be nothing but problems and it wasn’t even cheap otherwise you can excuse —— some things but not how dirty the place was. Dirty sheets , dirty bathroom , drips from the ceiling .. sorry it’s a very bad experience
Charlie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel location is good close distance from Arusha town. Property is very old, and needs urgent renovations. Not at all worth the rate of $140 per night.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
The hotel is very friendly, food is excellent and the rooms are spacious.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!
This place is completely run down, little to no WiFi availability. Several had to change rooms between 2-5 times due to bugs, filth, water leakage. There was also no hot water to bathe with. We learned the owner passed away three years ago and no money has been put into hotel to maintain and repair things.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Terrible shower!!! Good Indian restaurant though.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Dissapointed in lack of cleanliness of our room. Floors appeared not to be swept or mopped for some time. Bottom bed sheet had stains.
Genene, 1-night trip
Verified Expedia guest review

4/10 Fair

Hotel that has passed its glory days
I can tell this hotel used to be a nice hotel. But it looks like it has not been maintained (let alone upgraded) for over 10 years. Things are patched everywhere. For example, in our room's bathroom, they seemed to have moved the shower but the mark of where the water control were are clearly visible. The Hotel staff were very helpful and nice, hence the two stars, otherwise I would give them 1 or may be even zero star. There are many office space in this hotel. It may have acted like travel department or something. But these offices are no longer used and they are now used to storage. The problem with that is that these offices are in the prime locations of the hotel and they have see through windows. So when you wonder around the hotels, you will think you are in a old beat up office building.
Randy, 1-night trip
Verified Orbitz guest review

4/10 Fair

Old
Pros: big rooms, AC, 3 restaurants Cons: very old, cockroaches, kind of abandoned
1-night trip
Verified Expedia guest review

8/10 Very good

Sehr gute indische Küche
Daniel, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ovänlig personal och ganska nedgånget
Joakim, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ikke flere ganger på dette hotelle
Dette er et hotell jeg ikke anbefaler til noen
Magne, 7-night family trip
Verified Hotels.com guest review