In the heart of Osiedle Centrum, Best Western Hotel Cristal offers a haven for relaxation and recreation. Tee off on the golf course, rejuvenate at the onsite spa, or energize with a workout at the gym. With in-room WiFi and multilingual staff always ready to assist.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Pet-friendly
Parking available
Free Wi-Fi
Restaurant
Air-conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
Hot tub
Room service
Coffee shop/cafe
Spa services
Meeting rooms
Feel at home (6)
Children stay free
Fridge
Private bathroom
Cable/satellite TV service
Daily housekeeping
Coffee/tea maker
The current price is €83
€83
includes taxes & fees
16 Jun - 17 Jun
Why we love this property
Work and play paradise
Located in the city centre, this hotel offers meeting rooms and laptop-friendly workstations. After work, enjoy the sauna, hot tub, and bar lounge.
Culinary choices galore
This hotel boasts a restaurant, cafe, and bar for diverse dining experiences. The culinary adventure begins each day with a delicious buffet breakfast.
Orthodox Church of the Holy Spirit - 3 min walk - 0.3 km
St Nicholas Greek Orthodox Church - 3 min walk - 0.3 km
Bialystok Puppet Theater - 5 min walk - 0.4 km
Podlaska Opera and Orchestra - 6 min walk - 0.6 km
Branicki Palace - 9 min walk - 0.8 km
Getting around
Frederic Chopin Airport (WAW) - 153 min drive
Bialystok Fasty Station - 15 min drive
Bialystok Station - 19 min walk
Lapy Station - 26 min drive
Restaurants
Knay pub - 2 min walk
Bar Podlasiak - 3 min walk
Klubokawiarnia Duży Pokój - 2 min walk
Restauracja Węgierska Tokaj - 2 min walk
The White Bear Coffee Liniarskiego - 2 min walk
About this property
Hotel Cristal
Enjoy your visit to Bialystok with a stay at Hotel Cristal. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a fitness centre and a hot tub.
At a glance
DONE
Hotel size
88 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Uncovered on-site self-parking (PLN 70 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking nearby
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Golfing
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1953
Safe-deposit box at front desk
Fitness centre
Spa services
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Grab bar in shower
Roll-in shower
Deep-pile carpet in room
Room amenities
Be entertained
40-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Electrical adapters/chargers
Food and drink
Meal delivery service
Fridge
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Na Lipowej – On-site restaurant.
Fees & policies
Refundable deposits
Deposit: PLN 200 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 75 to 75 for adults and PLN 37.5 to 75 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PLN 100 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 78 per pet, per day
Parking
Uncovered self-parking costs PLN 70 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Frequently asked questions
Are pets allowed at Hotel Cristal?
Yes, pets are welcome. There's a charge of PLN 78 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Cristal?
Yes. Self-parking costs PLN 70 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cristal?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Cristal and nearby?
Hotel Cristal has a sauna and a steam room.
Are there restaurants at or near Hotel Cristal?
Yes, there's an on-site restaurant, Na Lipowej.
What's the area around Hotel Cristal like?
Hotel Cristal is in Osiedle Centrum, a short 2-minute walk from St Nicholas Greek Orthodox Church and 7 minutes' walk from Podlaska Opera and Orchestra.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities were very clean, quiet, and excellent with spacious saunas, jacuzzi, and a no-cost access. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
30 Jul 2024
Very good hotel with excellent restaurant
Krzysztof
Krzysztof, 1-night trip
Verified
10/10 Exceptional
12 May 2025
Good location, excellent service
Eduard
Eduard, 1-night trip
Verified
8/10 Very good
12 Apr 2024
Nice hotel
Nice hotel, good situated, friendly staff
Mariusz
Mariusz, 1-night trip
Verified
10/10 Exceptional
19 Dec 2023
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Dave
Dave, 3-night trip
Verified
10/10 Exceptional
24 Jan 2024
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
14 Jun 2025
This is a very conveniently located property. We used the parking lot in the back for about $15 which made it easy and worth it. They have a nice jacuzzi spa area downstairs to use. Room was pretty spacious. Blackout blinds could have blacked out more. Only woken up twice, at 2 and 4 by drunk people outside but it was a weekend.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
29 Jul 2024
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Brian
Brian, 1-night trip
Verified
8/10 Very good
9 Jul 2024
Great place
Falak
Falak, 7-night trip
Verified
10/10 Exceptional
10 Mar 2025
Lovely place
bianca
bianca, 1-night trip
Verified
10/10 Exceptional
23 Jul 2022
Nice location
Nadzeya
Nadzeya, 1-night trip
Verified
10/10 Exceptional
18 Sept 2024
Overall very nice experience
Edyta
Edyta, 1-night trip
Verified
8/10 Very good
18 Feb 2023
Hotel is in a good position in the old town. The spa facilities and small gym were very good. Staff were courteous and helpful. We didn’t eat at the hotel but I’m sure we wouldn’t have been disappointed. The room was a good size and comfortable. We would definitely stay at this hotel again.
Spencer
Spencer, 3-night trip
Verified
10/10 Exceptional
30 Jul 2022
Great płace to stay if you want to explore Bialystok. It is located in a very central location. Close to Branicki Palace and lots, and lots of restaurants.
My room was spacious and bright with a very comfortable bed. Hotel is new and clean. There is a parking for 40 zl a day. Excellent free spa with spacious two saunas, jacuzzi and a salt cave; very clean and quiet. We had great stay in this hotel.
Walentyna
Walentyna, 1-night trip
Verified
6/10 Good
4 Feb 2023
Hotel increased prices a lot and I had impression breakfast is lower quality than before…2-3 years ago.
Verified traveller
1-night trip
Verified
10/10 Exceptional
29 May 2024
Top!!!
Dmitrij
Dmitrij, 1-night trip
Verified
10/10 Exceptional
16 Feb 2025
.
Dariusz
Dariusz, 4-night trip
Verified
4/10 Fair
19 May 2025
Nice area in bialystok downtown and friendly staff but definitely not a 4 star quality, the washroom water pressure was really weak, i could barely shower.. and the hallway lights were broken so it was very dark, the unit is mostly carpet but it seemed very dirty.
Do Won
Do Won, 1-night trip
Verified
10/10 Exceptional
16 Apr 2026
Siisti huone ja ystävällinen henkilökunta
Janne
Janne, 1-night trip
Verified
10/10 Exceptional
14 Feb 2026
Propreté et confort
JEAN FRANCOIS
JEAN FRANCOIS, 1-night trip
Verified
10/10 Exceptional
25 Dec 2025
Siisti huone ja hyvä palvelu
Janne
Janne, 1-night trip
Verified
6/10 Good
17 Nov 2025
Ok standard på rommet , men veldig lytt og mye bråk fra en stor gjeste gruppe som gjorde oppholdet lite avslappende . Vennlig personale .
Magdalena
Magdalena, 2-night trip
Verified
2/10 Poor
7 Feb 2025
Grande spavento
Sono anni che vengo in questo hotel e mi sono sempre trovato bene.
Purtroppo quest'ultima volta mi è successo un episodio veramente spiacevole.
Durante la.notte un uomo dello staff dell hotel mi è entrato in stanza...potete immaginare lo spavento..lui ha farfugliato che doveva verificare qualcosa nella doccia, ha aperto il soffione e poi se ne è andato...e io ovviamente non ho piu dormito.
Ho raccontato l'episodio al mattino al check out, si sono molto scusati..ma non hanno saputo darmi una spiegazione...
Alberto
Alberto, 1-night trip
Verified
10/10 Exceptional
25 Sept 2024
Great hotel
Greg
Greg, 1-night trip
Verified
10/10 Exceptional
25 Sept 2024
Great service:)
Greg
Greg, 3-night trip
Verified
6/10 Good
15 Aug 2024
Nella media
L' hotel è datato, la pulizia della camera poteva essere migliore. L' insonorizzazione della stanza non delle migliori.