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Fallen Angel

4.5 star property
Luxury hotel with restaurant, near Plaza de Armas

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Photo gallery for Fallen Angel

Indoor wedding
Double Room, Fireplace
Interior entrance
Suite | Living room
Breakfast, lunch, dinner served; Fusion cuisine, al fresco dining
Fallen Angel offers a romantic retreat in the heart of Cusco Historic Center. Enjoy al fresco dining, indulge in a massage at the spa, or cozy up by the fireplace with WiFi and access to a library.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Bar
  • Airport transfer
  • Connecting rooms available
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

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Showing 2 of 2 rooms

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Double Room | Room amenity

Double Room

Highlights

Separate dining area
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Suite | Living room

Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Breakfast area

Hotel Plaza de Armas Cusco

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
9.0 out of 10, Wonderful, 274 reviews
The price is €97
4 Aug - 5 Aug
Hotel Plaza de Armas Cusco
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About the area

Map
Plazoleta Nazarenas 221, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 1 min walk - 0.0 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Coricancha - 8 min walk - 0.7 km
  • San Pedro Market - 12 min walk - 1.0 km
  • Sacsayhuaman - 15 min walk - 1.2 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 17 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 17 min walk
  • Poroy Station - 31 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Papachos - ‬3 min walk
  • ‪Cicciolina - ‬2 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪Kion - ‬2 min walk
  • ‪La Bodega 138 - ‬2 min walk

About this property

Fallen Angel

Fallen Angel is only 3.5 mi (5.6 km) from the airport and offers a shuttle. Guests can indulge in massages and enjoy Fusion cuisine at Fallen Angel, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace.

Languages

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 5 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11 PM
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking nearby; booking required

Transfers

    • Airport shuttle*
    • Train station pickup*

Off-site

    • Shopping centre shuttle*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1617
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
ROOM

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Fallen Angel – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10238337688
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Fallen Angel Hotel Cusco
Fallen Angel Hotel
Fallen Angel Cusco
Fallen Angel Hotel
Fallen Angel Cusco
Fallen Angel Hotel Cusco
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Fallen Angel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Fallen Angel?

Yes, there's free self parking.

Is an airport shuttle service offered by Fallen Angel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Fallen Angel?

Check-in start time: noon; check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Fallen Angel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Fallen Angel?

Yes, Fallen Angel offers al fresco dining and Fusion cuisine.

What's the area around Fallen Angel like?

Fallen Angel is a short 3-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.

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Fallen Angel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

We LOVED this crazy, eclectic, unique place. Victor was awesome, very helpful and spoke excellent English. He gave us tips on how to make the most of our shopping time. The breakfast was amazing!
Leah, 1-night trip

10/10 Exceptional

What in incredible fun and interesting place to stay. Victor treated us so well and was such a gracious host on so many levels. The staff was easy to work with, the food was incredible. The other comments about water pressure are accurate, but the staff was upfront about them when we first arrived so we were able to plan around it. The staff made arrangements to pick us up at the airport and drop us off at the end of our stay. They held our luggage while we trekked for 5 days and we’re one of the most serviceable and accommodating hotel staff we have ever dealt with. Excellent service. Thanks Victor for all you did to help make our 20th wedding anniversary an incredible one!
Mike&Cindy, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Fabulous place to stay. Great staff, terrific location, very close to city square and other areas of interest. rooms are simply amazing, but the showers are a bit crap.
richardandjohn, 1-night trip

8/10 Very good

We arrived to find that there was a water issue in the suite. (No hot water at certain times of the day and no water pressure at others.) the manager, I believe, did not seem to grasp (or care) that this was an issue. However, the problem was resolved by the next day and Cesar provided us with the most wonderful breakfasts we could imagine and he was a delight to talk to. We also received wonderful service from Carlo. Thank you - we can’t wait to go back!
Nancy, 4-night trip

10/10 Exceptional

Excelente

Excelente! El hotel está precioso, muy particular y diferente. La habitación amarilla está hermosa y muy cómoda con un balcón que da a la plaza con una vista preciosa. El personal muy atento y amable en todo momento. La comida deliciosa. Altamente recomendado!
Linda, 4-night trip

10/10 Exceptional

Amazing

Unique hotel with interesting artwork through out. Breakfast and dinner are more than excellent. Service is amazing. I’d return without hesitation.

4/10 Fair

Great restaurant, terrible hotel

On arrival you are wooed by the excentric nature of the decorations of the property, ( the owner had a large collection of kitch artworks which he used to decorate both restaurant and hotel) . It works in the restaurant, which has also excellent food, it fails miserably in the the hotel rooms. Especially as the staff have no concept whatsoever of running house keeping or making rooms workable Heating in rooms are non existing or extremely dangerous ( open oil fires WITH no ventilation) average room temperature 5 degrees Celsius at night), Shower mixers were broken Down, broken 1950’s fridge ( great for decoration but useless as an appliance) Most dangerous for guests are the stairs leading to the bedrooms, which literally a death trap (uneven stair risers on a winding stairs, which would be in most countries illegal). Expedia should check their liability in promoting this place as a hotel!!!
ludo, 4-night trip

10/10 Exceptional

Fantastic Hotel

Stayed at the Fallen Angel for two nights before heading off to do the Inca trail and one night after the trek. Fantastic location at the heart of Cusco, incredible property with interesting, unique rooms and great restaurant and bar. Best of all was the service - incredible staff who looked after us so well and made our stay unforgettable.
Steve, 1-night trip

6/10 Good

Não atendeu a expectativa!

O hotel está muito bem localizado e o quarto é bem confortável, mas não atende bem quanto aos serviços. Na noite que dormimos no hotel, teve música alta até muito tarde e tivemos que reclamar. Uma atmosfera de hostel descolado, muito barulhento e com poucas formalidades. O staff não é muito atencioso e um pouco confuso. Não atendeu a nossa expectativa.
HELTON R MENDES LEAL, 1-night trip

10/10 Exceptional

Muy buen hotel , diferente , mucho arte y servicio

Muy bien, buen servicio, creativo , comodo
Jorge Humbert, 1-night trip

10/10 Exceptional

Wonderfully quirky hotel with amazing staff

My wife and I spent a total of 6 nights at Fallen Angel during our Peru honeymoon, and we loved the place. Before we even arrived, they became the first hotel that's ever proactively messaged me on Expedia - asking if we needed anything, such as coordinating transportation to the hotel. We spent five nights in the yellow room, which had a loft and a balcony, then went for a 5-day trek, and then spent one night in the red room. Both rooms had wonderfully quirky and interesting art and furniture pieces, most of which have something to do with Peruvian traditional or colonial life. Uniquely, Fallen Angel also puts a lot of effort into making their bathrooms unique and interesting as well. What stood out most with Fallen Angel for us, though, was their staff. The hotel has four rooms, and is otherwise a restaurant. All of their restaurant staff can work with hotel patrons, so while there's not really a reception desk, there are always staff around to help with anything you need. All spoke good English, and they helped us with arranging tours, taxis, 4am boxed breakfasts, and helped us work around some major protests that were going on at the time (and blocking roads in the city). They are happy treating the rooms as essentially extra restaurant tables, and serve all their food and drinks to the rooms. Breakfasts were delicious and served to the room at times that we requested. Overall, we'd very highly recommend Fallen Angel, particularly for couples.
Brooks, 1-night trip

10/10 Exceptional

Super Funky Art Hotel- can't wait to come back!

The coolest, most funky awesome hotel I have ever stayed at anywhere in the world, and I have been traveling abroad for the last 17 years. Hotel owners are artist and designers and have brought to fruition a full eclectic vibe, right down each item on the delicious menu. I have told just about everyone I know about this place. It is an impressive sight and the rooms are as comfortable as they are beautiful.
Courtney, 1-night trip

10/10 Exceptional

An amazingly unique hotel that must be revisited!

This is an amazing place and not like any hotel I have ever stayed at before. There is no front desk and its completely different from chain or 'fancy' hotels. We were greeted with a huge welcoming drink, had dinner and breakfast in our funky room and thoroughly enjoyed it. If you want a standard Hilton experience, do not come here. But if you want to be impressed in a new place with excellent food, amazing people and a one-of-a-kind hotel in an impressive city, this is the place for you.
Greg, 1-night trip

8/10 Very good

Nice hotel close to the center,staff make it home

Staying 6 night says all ,enjoying the hotel and places nearby

6/10 Good

Attentive Staff but Questionable Guest Rooms

I stayed at Fallen Angel from May 9-12, 2017. The hotel/restaurant is centrally located, a mere 2-3 blocks from the main square (plaza de las armas). The staff at Fallen Angel is attentive. The decor and ambiance of the hotel is super artsy. I found the room to be uncomfortable as the bathroom was composed of glass walls and some flimsy white curtains so there was no real privacy, in addition, the level of cleanliness was questionable. The kicker came on our last night when we returned from a full day tour and found no running water. When we asked the manager, she told us the whole city of Cusco shut down their water. We went out to do some shopping hoping the water would turn back on and asked around. Turns out the Cusco did have running water and the staff lied to us. The hotel offered us a complimentary dinner, which was great, but it did not make up for the fact that we could not shower or flush the toilet. The staff brought us buckets of water for the night and we felt filthy and generally unhappy since this is a 4-5 star hotel without running water and the staff blatantly lied to us! I asked for a refund which I was denied. My advice to travelers is to eat in the Fallen Angel Restaurant but skip the drama, shell out an extra $200 and stay at the JW Marriott down the street if you are truly looking for the experience of a 4-5 star hotel.

6/10 Good

Pretty but not functional

Beautiful rooms, visually pleasing. However there is a smell of mold and the music they play in the restaurant is quite loud. I had some problems with the showers. Ran out hot water. Ran out of water one night mid shower. Was covered in soap and shampoo until the next day when the water came back. The staff are very accommodating and kind. But for the price I expect more.

10/10 Exceptional

Amazing hotel! Great service- Veronica was fantastic. The breakfast was wonderful.

10/10 Exceptional

Recomendo

Hotel muito confortável, excelente ducha, quarto grande, lençóis limpos e bom café da manhã. Cumpriu perfeitamente com a proposta de ser o quarto para uma noite de descanso antes de subirmos para Machu Picchu.

6/10 Good

Experiência ruim

Não há recepção no hotel e quando chegamos não tinha ninguém para nos receber. O Quarto Azul q ficamos nas 2 primeira noites é horrível. O banheiro fede demais, algo insuportável. A banheira é no meio do quarto, sem nenhum conforto. Durante a madrugada a caixa do sanitário estourou e acordamos com água por todo o quarto. No dia seguinte passamos para o Quarto Rosa, muito confortável e agradável (outro nível) mas, quando fui tomar banho, a água acabou e só pude tomar o banho na manhã seguinte. Enfim, foi uma experiência infeliz. Tem funcionários muito solícitos, bom café da manhã mas, só isso não basta!

10/10 Exceptional

best hotel i have ever stayed in

the most beautiful hotel i have ever stayed in, I loved every minute and the room was amazing. The staff could not have been more helpful. Will 100% return.

10/10 Exceptional

Very good service and location!

We loved our stay in Cusco, it was wonderful! The staff at Fallen Angel was amazing and so welcoming...they were very helpful in booking our transportation, they even had a breakfast to go ready for us as we left for an early tour. The beds were so comfortable, we would definitely come back!

10/10 Exceptional

hotel interesante en concepto

excelente desayuno. Muy buena atención. El baño interno, no es muy cómodo.

6/10 Good

Hotel no parece hotel

No es agradable entrar por un restaurant a tu hotel.

10/10 Exceptional