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Travellers Suites Serviced Apartments

4.0 star property
Medan hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Lobby sitting area
In-room dining
Living room
Gym

Reviews

6.0 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (free)
  • Kitchenette
  • Private bathroom
  • Living room
  • Laundry facilities

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
Private bathroom
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
3 bedrooms
  • 130 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Honeymoon( 2 King + 1 Twin beds)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
Private bathroom
Free bottled water
  • 215 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
Private bathroom
Free bottled water
  • 215 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Three Bedroom Deluxe Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three Bedroom Deluxe Suite

  • Sleeps 5
  • 3 Single Beds and 1 King Bed

Honeymoon Suite

  • Sleeps 6
  • 1 King Bed

Two-Bedroom Suite

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 6
  • 2 Single Beds and 2 King Beds

Three-Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Two-Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

Outdoor pool

JW Marriott Hotel Medan

Pool
Spa
Airport transfer
Free parking
9.2 out of 10, Wonderful, (589)
The price is €92
includes taxes & fees
26 Dec - 27 Dec
JW Marriott Hotel Medan
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About the area

Map
Jln. Listrik No. 15, Medan, North Sumatra, 20112

What's nearby

  • Tjong A Fie's Mansion - 10 min walk
  • Sun Plaza - 11 min walk
  • Grand City Hall - 14 min walk
  • Medan Mall - 19 min walk
  • Maimun Palace - 3 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 50 min drive
  • Medan Station - 16 min walk
  • Pulu Brayan Station - 22 min drive
  • Lubukpakam Station - 28 min drive

Restaurants

  • ‪Coffee Box - ‬7 min walk
  • ‪Hibiki Teishoku - ‬8 min walk
  • ‪Nusa Indah Nasi Uduk - ‬7 min walk
  • ‪Selecta Building - ‬2 min walk
  • ‪Kedai Kopi Apek - ‬9 min walk

About this property

Travellers Suites Serviced Apartments

Located near a train station, Travellers Suites Serviced Apartments is a great choice for a stay in Medan. Guests can visit the spa to indulge in hot stone massages, aromatherapy or Ayurvedic treatments, and Asian cuisine is served at Kakatua Cafe, which is open for dinner. Other highlights include an outdoor pool, a fitness centre and a sauna.

Languages

English, Indonesian

At a glance

Hotel size

  • 59 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool umbrellas

Facilities

  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed available

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Kitchenette
  • Free bottled water

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Kakatua Cafe – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Le Chic – This café serves breakfast, lunch and dinner.

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

Does Travellers Suites Serviced Apartments offer free cancellation for a full refund?
Yes, Travellers Suites Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Travellers Suites Serviced Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Travellers Suites Serviced Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Travellers Suites Serviced Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Travellers Suites Serviced Apartments?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Travellers Suites Serviced Apartments and nearby?
Travellers Suites Serviced Apartments has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Travellers Suites Serviced Apartments?
Yes, Kakatua Cafe offers al fresco dining, Asian cuisine and pool views.
Does Travellers Suites Serviced Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge.
What's the area around Travellers Suites Serviced Apartments like?
Travellers Suites Serviced Apartments is in the heart of Medan, a short 11-minute walk from Sun Plaza and 14 minutes' walk from Grand City Hall.

Travellers Suites Serviced Apartments Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Good

Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified Hotels.com guest review

6/10 Good

Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified Expedia guest review

2/10 Poor

Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

memuaskan....dan terjamin
pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified Expedia guest review