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HUALUXE Shanghai Twelve at Hengshan

5.0 star property
Luxury hotel with spa, near Jing'an Temple

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Photo gallery for HUALUXE Shanghai Twelve at Hengshan

2 restaurants, Fusion cuisine
2 restaurants, Fusion cuisine
In-room safe, desk, laptop workspace, free cots/infant beds
2 restaurants, Fusion cuisine
Exterior
Experience the ultimate retreat at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Set amidst a tranquil garden and playground, this luxury hotel offers a rejuvenating spa with hydrotherapy and massage treatments. Enjoy delicious Fusion cuisine from two on-site restaurants or simply unwind in your room with free WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Connecting rooms available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is €130
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Premium

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Bed Premium Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Rainfall showerhead
Separate bath and shower
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €108
includes taxes & fees
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About the area

Map
12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031

What's nearby

  • Former French Concession - 1 min walk
  • Xujiahui Shopping District - 3 min drive
  • Jing'an Temple - 3 min drive
  • Xintiandi Style Shoppping Centre - 4 min drive
  • People's Square - 5 min drive

Getting around

  • Hongqiao International Airport (SHA) - 33 min drive
  • Pudong International Airport (PVG) - 47 min drive
  • Shanghai South Railway Station - 9 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Shanghai Railway Station - 26 min drive
  • Zhaojiabang Road Station - 6 min walk
  • Hengshan Road Station - 10 min walk
  • Jiashan Road Station - 14 min walk

Restaurants

  • ‪Colca - ‬1 min walk
  • ‪Solo - ‬1 min walk
  • ‪Panic Room - ‬2 min walk
  • ‪Sonik Fly - ‬1 min walk
  • ‪哥莉酒吧 - ‬1 min walk

About this property

HUALUXE Shanghai Twelve at Hengshan

When you stay at HUALUXE Shanghai Twelve at Hengshan, you'll be a short five-minute drive from Jing'an Temple and West Nanjing Road. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say good things about the room service. The property is only a short walk to public transportation: Zhaojiabang Road Station is 6 minutes and Hengshan Road Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Grab bar near toilet
  • Transfer shower
  • Accessible bath
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Dining

12 Hengshan – On-site restaurant.
Tops and Terrace – This restaurant specialises in Fusion cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 288 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Twelve Hengshan Luxury Collection Hotel Shanghai
Twelve Hengshan Luxury Collection Hotel
Twelve Hengshan Luxury Collection Shanghai
Twelve Hengshan Luxury Collection
Shanghai Twelve at Hengshan
HUALUXE Shanghai Twelve at Hengshan Hotel
HUALUXE Shanghai Twelve at Hengshan Shanghai
HUALUXE Shanghai Twelve at Hengshan an IHG Hotel
HUALUXE Shanghai Twelve at Hengshan Hotel Shanghai
Twelve at Hengshan A Luxury Collection Hotel Shanghai

Frequently asked questions

Does HUALUXE Shanghai Twelve at Hengshan offer free cancellation for a full refund?

Yes, HUALUXE Shanghai Twelve at Hengshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HUALUXE Shanghai Twelve at Hengshan?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at HUALUXE Shanghai Twelve at Hengshan?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at HUALUXE Shanghai Twelve at Hengshan?

Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at HUALUXE Shanghai Twelve at Hengshan and nearby?

HUALUXE Shanghai Twelve at Hengshan has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near HUALUXE Shanghai Twelve at Hengshan?

Yes, there are 2 on-site restaurants, featuring Fusion cuisine.

What's the area around HUALUXE Shanghai Twelve at Hengshan like?

HUALUXE Shanghai Twelve at Hengshan is in Xuhui, a short 6-minute walk from Zhaojiabang Road Station.

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HUALUXE Shanghai Twelve at Hengshan Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Huge comfortable room
I travel and stayed in a King room by myself - the room is HUGE with lots of space to walk around or lay my luggages in the floor. The bed was very comfortable.
2-night trip

10/10 Exceptional

Happy to recommend
Everything was as would be expected in a quality hotel. I enjoyed my stay.
Winton, 2-night trip

10/10 Exceptional

Excellent location, multi choice breakfast, nice enviornment
Shelly, 13-night trip

8/10 Very good

Very good location, staff and clean rooms.
Sandesha, 1-night trip

10/10 Exceptional

everything met or exceeded expectations but Abby at the front desk was simply supe.b
1-night trip

10/10 Exceptional

Wonderful hotel. Excellent location, across from the subway, and incredibly helpful staff!
Kate, 7-night trip

10/10 Exceptional

Very convenient location, like their breakfast. The option for dinner could be improved.
Shelly, 12-night trip

2/10 Poor

One of the worst stay in my hotel experience. Hotel and amenities are fine and nice but hotel refused to turn on AC while the rooms are scorching hot, humid and stuffy. I get it, its april and still cool outdoor but indoor is a separate story. I was waking up covered in sweat, drenched and yet they still refuse to turn on the AC. Their reasoning is that they would have tovturn on the central AC and would be the entire floor, not just my room, which doesnt make sense to me. Other guests can choose to turn off if it is cold. Would not choose this hotel again as there are plenty quality hotels available in shanghai

10/10 Exceptional

3-night trip

10/10 Exceptional

rabia, 3-night trip

10/10 Exceptional

ANTONIO, 4-night trip

8/10 Very good

Margaret, 2-night trip

10/10 Exceptional

Wendy, 7-night trip

8/10 Very good

Wendy, 7-night trip

10/10 Exceptional

Suzanne, 4-night trip

8/10 Very good

Yudong, 4-night trip

8/10 Very good

4-night trip

8/10 Very good

Liping, 3-night trip

8/10 Very good

JIN HA, 2-night trip

6/10 Good

JINHUA, 2-night trip

10/10 Exceptional

Boutique hôtel au top!
Très belle surprise que cet hôtel. Chambre spacieuse, élégamment décorées. Je reviendrai lors de mon prochain séjour.
Thomas, 2-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

Calvin, 8-night trip

10/10 Exceptional

Hak Soo, 2-night trip

10/10 Exceptional

Modernt och lyxigt
RYBERG, 1-night trip