Platinum Tower at Sandos Playacar All Inclusive
Luxury beachfront hotel with free water park, near Quinta Avenida
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At Platinum Tower at Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Quinta Avenida. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 swim-up bars, a nightclub, and a free kid's club.
Popular amenities
- Pool
- Free breakfast
- Spa
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- On the beach
- 9 restaurants and 3 poolside bars
- 6 bars/lounges and 2 swim-up bars
- Full-service spa
- 8 outdoor pools
- Free water park
- Nightclub
- Free children's club
- Fitness center
- Sauna
- Steam room
For families (6)
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
- Private bathroom
- Garden
Room options
Check availability for these dates
Platinum King Junior Suite
- Garden view
- 538 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Platinum King Junior Suite Ocean Front
- Ocean view
- 527 sq ft
- 1 bedroom
- Sleeps 2
- 1 Large Twin Bed
Platinum King Master Suite
- Garden view
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 Large Twin Bed
Platinum King Master Suite Ocean Front
- Ocean view
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 Large Twin Bed
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About the neighborhood
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710
What's nearby
- Playacar Golf Club - 10 min walk - 0.9 km
- Mayan Ruins of Playacar - 13 min walk - 1.1 km
- Playacar Beach - 14 min walk - 1.2 km
- Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km
- Quinta Avenida - 19 min walk - 1.6 km
Getting around
- Cancun Intl. Airport (CUN) - 49 min drive
- Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
Restaurants
- Don Rafael - 5 min drive
- La brioche - 2 min walk
- Starbucks - 15 min walk
- Perché No Italian Food - 14 min walk
- The Admiral - 10 min walk
About this property
Platinum Tower at Sandos Playacar All Inclusive
At Platinum Tower at Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Quinta Avenida. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 swim-up bars, a nightclub, and a free kid's club.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Water activities
Kayaking
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club
Lessons/classes/games
Yoga
Entertainment
Access to onsite nightclubs
Theme parties
At a glance
Hotel size
- 35 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- 9 restaurants
- 6 bars/lounges
- 3 poolside bars
- 2 swim-up bars
- Coffee shop
- Coffee/tea in a common area
- Private dining
- Snack bar/deli
Traveling with children
- Free children's club
- Free water park access
- Children's pool
- Mini golf
- Playground
- Babysitting (surcharge)
- Lifeguard on site
What to do
- On the beach
- Tennis
- Fitness classes
- Beach volleyball
- Mini golf
- Kayaking
- Sailing
- Personal watercraft (motorized)
- Snorkeling
- Surfing/body boarding
- Shopping
- Pool table
- Parasailing nearby
- Scuba diving nearby
- Skydiving nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- ATM/banking
- Garden
- Fitness center
- 8 outdoor pools
- Free water park
- Arcade/game room
- Full-service spa
- Pickleball court
- Nightclub
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Waterslide
- Outdoor entertainment area
Accessibility
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- 50-inch Smart TV
- Cable TV channels
Home comfort
- Air conditioning
- Fan
- Minibar
Sleep well
- Bed sheets provided
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi (speed of 25+ Mbps)
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Spa
Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
- Deposit: USD 5000 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- Sanitation services: USD 5 per night
Children & extra beds
- Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
Frequently asked questions
Is there a pool at Platinum Tower at Sandos Playacar All Inclusive?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Platinum Tower at Sandos Playacar All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Platinum Tower at Sandos Playacar All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Tower at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Platinum Tower at Sandos Playacar All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Platinum Tower at Sandos Playacar All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Platinum Tower at Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Platinum Tower at Sandos Playacar All Inclusive?
Yes, there are 9 onsite restaurants.
Does Platinum Tower at Sandos Playacar All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Platinum Tower at Sandos Playacar All Inclusive like?
Platinum Tower at Sandos Playacar All Inclusive is a short 19-minute walk from Quinta Avenida and 13 minutes' walk from Playacar Golf Club.
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