When you stay at Naya Hotel, you'll be within a 15-minute drive of Shymbulak Ski Resort. Free perks include WiFi, self-parking and English breakfast daily between 7:00 AM and 10:00 AM.
Kazakhstan Independence Monument - 7 min walk - 0.6 km
National Museum of Kazakhstan - 9 min walk - 0.8 km
Almaty Opera House - 12 min walk - 1.1 km
Dostyk Plaza - 14 min walk - 1.2 km
Getting around
Almaty (ALA-Almaty Intl.) - 33 min drive
Almaty Station - 14 min drive
Almaly - 17 min walk
Restaurants
JumpinGoat Coffee - 4 min walk
Бочонок - 2 min walk
Nedelka - 8 min walk
Amber Bar - 5 min walk
Flask Coffee - 10 min walk
About this property
Naya Hotel
When you stay at Naya Hotel, you'll be within a 15-minute drive of Shymbulak Ski Resort. Free perks include WiFi, self-parking and English breakfast daily between 7:00 AM and 10:00 AM.
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 12:30 AM
Late check-in subject to availability
Check-out time is 12:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Shared microwave
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Mosquito nets
Accessibility
Area rugs in room
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Frequently asked questions
Are pets allowed at Naya Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Naya Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Naya Hotel?
Check-in start time: noon; check-in end time: 12:30 AM. Check-out time is 12:30 AM.
Is there an on-site casino at Naya Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.
What's the area around Naya Hotel like?
Naya Hotel is a short 8-minute walk from National Museum of Kazakhstan and 14 minutes' walk from Almaty Opera House.
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Reviews
Naya Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.0
Amenities
8.0
Staff & service
6.4
Property conditions & facilities
Reviews
Verified review
6/10 Good
21 Jun 2026
Kind staff and good location. A bit expensive for what it is.
Verified review
6/10 Good
27 Jul 2026
Good location. Man at reception was helpful and let us checkin early as our flight was early. Breakfast was basic, an order in. Room was not cleaned despite staying 3 nights.
Verified review
10/10 Exceptional
22 Apr 2026
Good location. Simpke and ckean rooms. 24 hour front desk. Helpful people.
Verified review
8/10 Very good
10 Apr 2026
Need Hair Dryer in the bathroom every thing else was perfect
Verified review
2/10 Poor
10 Aug 2026
The property was under renovation/construction and it was not mentioned in the website. Also, it said included breakfast but they had no restaurant. Breakfast was a set three things that must be ordered the night before from a restaurant nearby. Then there was no coffee included. When I inquired about coffee and said that breakfast is normally with tea, coffee, or juice; I was informed by the staff at the desk, that no where does it say coffee included! I said to her, I've been to over 100 countries, and usually a drink is included with breakfast. I was pointed to a coffee machine in the public area where I could purchase coffee, but the machine wasn't working when we tried to get coffee. The other issue was that there was no hot water the next morning for showering, and the tiles in the shower was dangerously slippery! There was work tools on the steps and a workman working. It wasn't a pleasant thing to check in to an area that was dusty and dirty from construction. We were booked for 4 nights, but only spent 1. We've been trying to get a refund from the hotel for 3 nights, nut no response from them or Hotels.com! We're extremely disappointed! And we would highly recommend people stay away from this property until renovation is completed.
Verified review
8/10 Very good
22 Jul 2026
L’hôtel est très bien situé proche du métro et des principaux sites de la ville (20 mins à pied).
Le personnel est très serviable.
On peut laisser les bagages en consigne.
Attention le petit déjeuner est juste constitué d’œuf avec salade et pain ou porridge provenant du café voisin servi en barquette dans le chambre. Cela nous convenait.
Si vous ne demandez pas on ne vous nettoiera pas la chambre. Elle n’était pas très propre.
Le wifi ne fonctionne pas très bien dans la chambre.