Sutera Sanctuary Lodges at Poring Hot Springs

3.0 star property
Mountain guesthouse in Ranau with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sutera Sanctuary Lodges at Poring Hot Springs

Hot springs
Outdoor pool
Palm Villa
Serindit Hostel with 2 Bunk Beds
Jungle Lodge | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Children's pool
  • Room service
  • Air conditioning
  • Garden
  • Gift shops/newsstands
  • Picnic area
  • Limited hour front desk
  • Hiking/biking trails
Feel at home
  • Children's pool
  • Living room
  • Television
  • Garden
  • Daily housekeeping
  • Outdoor swimming pools
The price is €35
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Palm Villa

Palm Villa

Palm Villa

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
3 bedrooms
Bidet
Hairdryer
Bathrobes
3 bathrooms
  • 193 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for River Lodge

River Lodge | Garden view

River Lodge

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Bidet
Hairdryer
Bathrobes
2 bathrooms
  • 151 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Kelicap Twin Share

Kelicap Twin Share | View from room

Kelicap Twin Share

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bidet
Hairdryer
Rainfall showerhead
Electric kettle
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Serindit Hostel with 1 Bunk Bed

Iron/ironing board, bed sheets

Serindit Hostel with 1 Bunk Bed

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Daily housekeeping
Living room
  • 18 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Seraya Suite

Seraya Suite

Seraya Suite

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Bathrobes
Rainfall showerhead
Bidet
Daily housekeeping
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Lodge

Jungle Lodge | Garden view

Jungle Lodge

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Bidet
  • 134 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Serindit Hostel with 2 Bunk Beds

Serindit Hostel with 2 Bunk Beds

Serindit Hostel with 2 Bunk Beds

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Daily housekeeping
Living room
  • 19 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Kelicap Twin Share

Iron/ironing board, bed sheets

Kelicap Twin Share

  • Sleeps 2
  • 2 Single Beds

View all photos for Serindit Hostel Room with One Bunk Bed

Lobby

Serindit Hostel Room with One Bunk Bed

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for River Lodge

Iron/ironing board, bed sheets

River Lodge

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Palm Villa

Iron/ironing board, bed sheets

Palm Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Jungle Lodge

Iron/ironing board, bed sheets

Jungle Lodge

  • Sleeps 2
  • 1 Double Bed

View all photos for Serindit Hostel Room with Two Bunk Beds

Iron/ironing board, bed sheets

Serindit Hostel Room with Two Bunk Beds

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Seraya Suite

Iron/ironing board, bed sheets

Seraya Suite

  • Sleeps 2
  • 1 King Bed

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Restaurant
24/7 front desk
Non-smoking
8.4 out of 10, Very good, (99)
The price is €31
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
Poring Hot Spring, Ranau, Sabah, 89300

What's nearby

  • Poring Hot Spring - 1 min walk
  • Viviane Rafflesia Garden - 15 min walk
  • Kokob Rafflesia Conservation Garden - 19 min drive
  • Mount Kinabalu National Park - 35 min drive
  • Desa Cattle Dairy Farm - 38 min drive

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 167 min drive

Restaurants

  • ‪Rainforest Restaurant - ‬11 min walk
  • ‪Lohan Rock Cafe - ‬13 min drive
  • ‪Warung Pak Din - ‬10 min drive
  • ‪Kedai Kak Nora, Lohan - ‬10 min drive
  • ‪Sungai Lohan Cafe - ‬11 min drive

About this property

Sutera Sanctuary Lodges at Poring Hot Springs

Enjoy your visit to Ranau with a stay at Sutera Sanctuary Lodges at Poring Hot Springs. Guests can take a dip in the outdoor pool or grab a bite to eat at Rainforest Restaurant, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a children's pool and a garden. Fellow travellers like the room service.

Languages

English, Malay

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Hiking/biking trails
  • Hot springs
  • Golfing nearby

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • An outdoor pool

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Rainfall shower heads
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Spa

There are hot springs on site.

Dining

Rainforest Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Poring Hot Spring House Ranau
Poring Hot Spring House
Poring Hot Spring Ranau
Sutera Sanctuary Lodges Poring Hot Springs Ranau
Sutera Sanctuary Lodges Poring Hot Springs
Sutera Sanctuary Poring Hot Springs Ranau
Sutera Sanctuary Poring Hot Springs
Sutera ctuary Poring Hot Spri
Sutera Sanctuary Lodges at Poring Hot Springs Ranau
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

Frequently asked questions

Is there a pool at Sutera Sanctuary Lodges at Poring Hot Springs?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sutera Sanctuary Lodges at Poring Hot Springs?
Sorry, pets aren't allowed.
Is parking offered on site at Sutera Sanctuary Lodges at Poring Hot Springs?
Sorry, there's no on-site parking at Sutera Sanctuary Lodges at Poring Hot Springs.
What are the check-in and check-out times at Sutera Sanctuary Lodges at Poring Hot Springs?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Sutera Sanctuary Lodges at Poring Hot Springs and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes hot springs. Enjoy a swim in the outdoor pool or use the guest house's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Sutera Sanctuary Lodges at Poring Hot Springs?
Yes, there's an on-site restaurant, Rainforest Restaurant.
What's the area around Sutera Sanctuary Lodges at Poring Hot Springs like?
Sutera Sanctuary Lodges at Poring Hot Springs is a short 1-minute walk from Poring Hot Spring and 15 minutes' walk from Viviane Rafflesia Garden.

Sutera Sanctuary Lodges at Poring Hot Springs Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

simply awesome
comfortable and beautiful room. very close to stream and nature. excellent breakfast !
Noranah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Muhammad Ali Al Siddiq, 1-night trip
Verified Expedia guest review

6/10 Good

LUCY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sook Ping, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cosy and spacious chalet
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Man Hei, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Francis J, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Room not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular
1-night family trip
Verified Expedia guest review

6/10 Good

Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The room is nice and near the hot spring
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good choice for Poring Hot Springs
Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.
Ievgen, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Yew Shen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic n clean hotspring
Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here.
Poh Choo, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for family
It was a wonderful experience for our family. The service was great & breakfast was nice too. The villa is of good size & very welcoming. Thank you for giving us a memorable stay!
Saleh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious stay, feel like stay at home
I stayed here at Palm Villa with family for two nights. After read review from guest reviewed, we decided to book this resort. My first impression were right same like others. Since we arrived late, we were directed to the villa. Check in process done in the room very smooth and quick. Resort location just beside the one of main attraction, Poring Hot Spring. We spend half day here but cannot fully explore the area. The villa is very huge. Feel like staying at home. It also clean and well maintain. Breakfast service provided at Rain Forest restaurant. I recommend you to try their Nasi Lemak. I had asked the resort to prepare a room decoration for our wedding anniversary and to surprise my wife. The resort staff Sue, Siandim, Saleha and Sahidah had done very good job. Thanks a lot for making our memorable day. Overall, even it a little bit pricey, you will not regret it. The facilties, service and cleanliness is tip top.
Mohd Hirman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

We booked Palm Villa for our stay. The room was so nice, clean and comfortable.Basic kitchen. Maintenance team very efficient when we called for bathroom lighting was spoilt. We order room services for our dinner, food taste good and enjoy the meal. Breakfast is great too. Warm welcome and helpful from the friendly staff.
Sue.L, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Adleen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Chia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Highly highly recommend. Excellent location - close to two waterfalls and an amazing 3.4km trail to a huge waterfall. Beware leeches on the trail! Other than that it was breathtaking. The hot springs are literally right next to the rooms. There are many local eateries just right outside the property which makes things easy. Sabah tea plantation is less than half an hour away as well. We stayed at the palm Villa and it is truly beautiful. It is situated atop a hill right by the jungle. The rooms are beautifully designed. You get three bedrooms with queen/King beds, 3 showers and one extra non shower bathroom. The kitchen is basic. Don't expect enough utensils and associated items for cooking. Rooms are very clean, atmosphere of the place is tranquil and serene. Do not expect wifi here! Only wifi available is in the main concierge. Staff are friendly throughout our stay and very accommodating. The in house restaurant is basic, serves regular Western and asian style breakfast and dinner. Highly recommend the palm Villa for bigger families. Wonderful holiday and time spent here.
lynn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience
Amazing! Wonderful place and people!
See Kiang, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Relaxing stay
Stayed in Jungle Lodge which was luxurious. Everything was great and staff was helpful. Restaurant food was good. The big negative was the lack of wifi connection needed for travel arrangements. It is also not was to get to transport-wise, but worth the effort of doing so.
Verified Hotels.com guest review