Chania Archaeological Museum - 3 min drive - 2.9 km
Getting around
Chania (CHQ-Ioannis Daskalogiannis) - 24 min drive
Airport shuttle (surcharge)
Restaurants
Ζαχαρη Και Αλατι - 1 min walk
Papanikolakis - 5 min walk
Blend Coffeeshop - 3 min walk
Τα Καλαμακια - 7 min walk
Garage - 7 min walk
About this property
Civitel Akali Hotel
At Civitel Akali Hotel, you'll be within a 10-minute drive of Old Venetian Harbor and Port of Souda. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Hotel Restaurant, which serves breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a snack bar/deli.
Languages
English, French, Greek
At a glance
Hotel size
70 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Waterskiing nearby
Scooter/moped hire nearby
Working away
24-hour business centre
Computer station
Conference centre (2530 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
Seasonal outdoor pool
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Bathroom emergency pull cord
Room amenities
Be entertained
26-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Hotel Restaurant – Overlooking the pool, this restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 7.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 40.0 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to November
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1042Κ014A0125300
Also known as
Akali Hotel Chania
Akali Hotel
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Hotel Chania
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania
Frequently asked questions
Does Civitel Akali Hotel offer free cancellation for a full refund?
Yes, Civitel Akali Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civitel Akali Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Civitel Akali Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Civitel Akali Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Civitel Akali Hotel?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle return.
What are the check-in and check-out times at Civitel Akali Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Civitel Akali Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and waterskiing. Additional recreation nearby includes ecotours. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
Are there restaurants at or near Civitel Akali Hotel?
Yes, Hotel Restaurant offers pool views.
What's the area around Civitel Akali Hotel like?
Civitel Akali Hotel is in Chania Town, a short 12-minute walk from Old Venetian Harbor and 8 minutes' walk from Nea Chora Beach.
Civitel Akali Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
2 September 2024
Stergios
Stergios, 7-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Spiros
Spiros, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Keren Keziah
Keren Keziah, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2023
The ideal base for exploring Chania
We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Rosie
Rosie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2023
The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.
DIMITRA
Verified Expedia guest review
10/10 Exceptional
14 July 2023
Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Bethany
Bethany, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 July 2023
Youngseok
Youngseok, 6-night trip
Verified Expedia guest review
6/10 Good
27 May 2023
Mixed experience
I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over.
Lunch was disappointing and expensive.
I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Enrico
Enrico, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2022
Cheryl
Cheryl, 4-night trip
Verified Expedia guest review
8/10 Very good
24 July 2022
Really good location. 10 mins to beach and 10 mins to town
Ayesha
Ayesha, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 July 2022
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Eric
Eric, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 April 2022
Great little city centre hotel - wonderful staff
Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Ian
Ian, 7-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2021
Good but not wow
The overall stay was great. The hotel itself is a bit old style and could have a better modern touch. Nektarios from reception is a nice anf helpful person.
Asta
Asta, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 September 2021
Stuff was rude , I didn’t stay my night and went to a other hotel
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2021
Nice hotel with a central location
Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Joni
Joni, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2021
Pauli
Pauli, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
16 August 2021
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2021
Hotel is in a odd area without any other hotels around it, but quiet and you can easily walk to the harbour and Nea Chora beach. Hotel itself is a little outdated but clean and the staff do everything to make your stay go well. There was constant cleaning in the rooms around me so the noise can be too much if you’re spending time in your room. Pool area is small but just the right size for a quick swim at the end of the day.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2021
Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2020
Good but old
Overall, it’s a good hotel. Just a little bit old.
Nicolas
Nicolas, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
5 October 2019
Ok but could do better
Good location in Chania with easy access to town and waterfront, but located on a main road that gets very busy at some times of the day. Rooms have sliding doors that reduce sound, useful at night, but take away the ability to benefit from sitting out on a balcony in the sun.
For a similar hotel room price and facilities I would consider other choices in the area.
Richard
Richard, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2019
A little walk from the old town . Close to the bus station. Great hotel and staff.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 August 2019
Excellent Service
Great hotel, amazing staff
Louie Leonidas
Louie Leonidas, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
20 July 2019
Nice rooms, good aircon (much needed), good breakfast with plenty of choice.
Staff very friendly.
Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.