When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks such as WiFi and self-parking. Apartments feature kitchens and spring water baths.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Sengokuhara Susuki Prairie - 1 min walk - 0.2 km
Daihakone Country Club - 6 min walk - 0.5 km
Hakone Venetian Glass Museum - 5 min drive - 2.3 km
Getting around
Tokyo (HND-Haneda) - 120 min drive
Tokyo (NRT-Narita Intl.) - 85.7 miles/137.9 km
Hakone Miyanoshita Station - 12 min drive
Hakone Ohiradai Station - 14 min drive
Hakone Gora Station - 17 min drive
Restaurants
じねんじょ蕎麦 箱根九十九 - 3 min drive
The Dining 四季彩 - 3 min drive
いろり茶屋 - 20 min walk
銀の穂 - 3 min walk
Cafe & Restaurant LYS - 19 min walk
About this property
Rakuten STAY Hakone Susuki Grass Fields
When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks such as WiFi and self-parking. Apartments feature kitchens and spring water baths.
At a glance
DONE
Property size
20 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Free uncovered self-parking on site
Wheelchair-accessible parking available
Limited on-site parking
Electric car charging station on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Rice cooker
Cookware/dishes/utensils
Paper towels
Griddle
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Separate bath and shower
Toilet with electronic bidet
Spring water bath
Shampoo
Hairdryer
Toothbrush and toothpaste
Toilet paper
Free toiletries
Towels provided
Living spaces
Heated floors
Outdoor areas
Decking or patio
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
1 on-site accessible parking spaces
Smoke-free property
Services and conveniences
Virtual front desk
Vending machine
Free bottled water
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
20 rooms
Individually furnished
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Are pets allowed at Rakuten STAY Hakone Susuki Grass Fields?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY Hakone Susuki Grass Fields?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Rakuten STAY Hakone Susuki Grass Fields?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM.
Does Rakuten STAY Hakone Susuki Grass Fields have private hot tubs?
Yes, each apartment has a spring water bath.
Does Rakuten STAY Hakone Susuki Grass Fields have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a rice cooker and a griddle.
Does Rakuten STAY Hakone Susuki Grass Fields have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Rakuten STAY Hakone Susuki Grass Fields like?
Rakuten STAY Hakone Susuki Grass Fields is a short 1-minute walk from Sengokuhara Onsen and 7 minutes' walk from Daihakone Country Club.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Amenities
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
26 Dec 2025
Room was comfortable and clean.
Luisa
Luisa, 1-night trip
Verified
10/10 Exceptional
4 Oct 2025
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Philippe
Philippe, 1-night trip
Verified
10/10 Exceptional
18 Jan 2026
Excellent
Wayne
Wayne, 1-night trip
Verified
10/10 Exceptional
22 Dec 2025
Excellent
Chundru
Chundru, 1-night trip
Verified
10/10 Exceptional
21 Nov 2025
clean room, amenities, friendly helpful people, location, spacious room(s) mineral hot spring room, kitchen, bedroom very comfortable. Thank you!
mark
mark, 2-night trip
Verified
8/10 Very good
20 Feb 2026
Check-In staff are rude, but the cleaning staff did an excellent job maintaining the property. Amenities are good and the onsen is great! My only issue is with the check-in staff being rude and the poor sound level between the top and bottom units. You can hear the people walking all day long in the upstairs units. Recommend the property for a relaxing trip.