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Frazel Heritage Hotel

3.0 star property
City centre hotel in Alor Setar

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Photo gallery for Frazel Heritage Hotel

Front of property
Executive Suite, City View
Lobby
Balcony view
53-inch Smart TV with cable channels
Located in the city center, Frazel Heritage Hotel offers a warm welcome with to-go breakfast and laundry facilities. Unwind with WiFi or connect at the conference space, meeting rooms, or banquet hall. The 24-hour front desk and multilingual staff have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Microwave in a common area
  • Water dispenser
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Minibar
  • Cable TV service
The current price is €79
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View

Executive Suite, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Family

1 bedroom, premium bedding, down duvets, minibar

Deluxe Family

  • Sleeps 3

View all photos for Basic Double Room

1 bedroom, premium bedding, down duvets, minibar

Basic Double Room

  • Sleeps 2

View all photos for Executive Suite With City View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite With City View

  • Sleeps 2

View all photos for Super Single Twin Deluxe

1 bedroom, premium bedding, down duvets, minibar

Super Single Twin Deluxe

  • Sleeps 2

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Elite Single Room, 1 Bedroom, Non Smoking

  • Sleeps 1

View all photos for Single Room

1 bedroom, premium bedding, down duvets, minibar

Single Room

  • Sleeps 1

Deluxe Double Or Twin Room

  • Sleeps 2

Basic Twin Room

  • Sleeps 2

Similar properties

Front of property – evening/night

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7.4 out of 10, Good, 172 reviews
The price is €40
includes taxes & fees
7 Aug - 8 Aug
Royale Signature Hotel
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About the area

Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Zahir Mosque - 3 min walk - 0.3 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Pekan Rabu Complex - 9 min walk - 0.8 km
  • Darul Aman Stadium - 3 min drive - 2.3 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪China Town Food court唐人街饮食中心 - ‬4 min walk
  • ‪Boat Noodle - ‬4 min walk
  • ‪Mykōri Dessert Café - ‬2 min walk
  • ‪Vest Café - ‬4 min walk
  • ‪Zus Coffee - ‬4 min walk

About this property

Frazel Heritage Hotel

Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self-parking and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • On-site parking is limited
    • Free off-site parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:30 AM
  • Shared microwave
  • Water dispenser

Working away

  • Meeting room
  • Conference space (510 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Romance packages

Facilities

  • Banquet hall

Accessibility

  • Hand-held shower heads
  • Height-adjustable showerheads
  • Tile flooring in room

Room amenities

Be entertained

  • 53-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

Are pets allowed at Frazel Heritage Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Frazel Heritage Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What's the area around Frazel Heritage Hotel like?

Frazel Heritage Hotel is in the heart of Alor Setar, a short 2-minute walk from Aman Central and 4 minutes' walk from Menara Alor Star.

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Frazel Heritage Hotel Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nice place
MOHD FAHAMI, 1-night trip

10/10 Excellent

Comfy although my room was kinda small but sufficient.
Ivor, 1-night trip

6/10 Okay

I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Jacob, 1-night trip