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Riad Elsagaya

3.0 star property
Indulge in serene relaxation amidst vibrant Marrakech. Let soothing massages melt away stress while you recharge by the tranquil pools.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Riad Elsagaya

Standard Room, 1 Double Bed (Marhaba) | Terrace/patio
Double Room (Califs) | Pillowtop beds, in-room safe
Double Room (Aladin) | Pillowtop beds, in-room safe
Indoor pool
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Steam room
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite (Douiria)

Suite (Douiria) | Pillowtop beds, in-room safe

Suite (Douiria)

Highlights

Air conditioning
Pillowtop bed
Living room
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Double Room

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Touaregs)

Double Room (Touaregs) | Pillowtop beds, in-room safe

Double Room (Touaregs)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba) | Pillowtop beds, in-room safe

Standard Room, 1 Double Bed (Marhaba)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sultana)

Double Room (Sultana) | Pillowtop beds, in-room safe

Double Room (Sultana)

Highlights

Air conditioning
Pillowtop bed
Living room
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Califs)

Double Room (Califs) | Pillowtop beds, in-room safe

Double Room (Califs)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sindibad)

Double Room (Sindibad) | Pillowtop beds, in-room safe

Double Room (Sindibad)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Kahina)

Double Room (Kahina) | Pillowtop beds, in-room safe

Double Room (Kahina)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Saliha)

Double Room (Saliha) | Pillowtop beds, in-room safe

Double Room (Saliha)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Aladin)

Double Room (Aladin) | Pillowtop beds, in-room safe

Double Room (Aladin)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Riad Kilimini

Free breakfast
Spa
Free WiFi
Restaurant
8.0 out of 10, Very Good, (3)
The price is $114
includes taxes & fees
$98 per night
Feb 28 - Mar 1
Riad Kilimini
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About the neighborhood

Map
150 Arset Ihiri Rue El Gza Bab Doukkala, Médina, Marrakech, 40008

What's nearby

  • Le Jardin Secret - 12 min walk
  • Majorelle Garden - 13 min walk
  • Marrakech Museum - 14 min walk
  • Marrakech Plaza - 15 min walk
  • Jemaa el-Fnaa - 19 min walk

Getting around

  • Menara Airport (RAK) - 16 min drive
  • Marrakech Central Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Le Jardin - ‬10 min walk
  • ‪Ristorante I Limoni - ‬12 min walk
  • ‪Kesh Cup - ‬11 min walk
  • ‪Dar Moha Restaurant - ‬11 min walk
  • ‪Les Terrasses Des Arts Marrakech - ‬7 min walk

About this property

Riad Elsagaya

Located just 4.7 mi (7.5 km) from the airport, Riad Elsagaya offers a shuttle (available 24 hours). After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Other features include a steam room, a children's pool, and a terrace.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Check-out time is 1:30 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
DONE

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–11:00 AM
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • 24-hour pool access
  • Steam room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Policies

This property accepts credit cards.

Also known as

Elsagaya
Elsagaya Marrakech
Riad Elsagaya
Riad Elsagaya Marrakech
Riad El Sagaya Marrakech
Riad El Sagaya Hotel Marrakech
Riad Elsagaya Riad
Riad Elsagaya Marrakech
Riad Elsagaya Riad Marrakech

Frequently asked questions

Does Riad Elsagaya offer free cancellation for a full refund?
Yes, Riad Elsagaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Elsagaya?
Yes, there's an indoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Riad Elsagaya?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Riad Elsagaya?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Riad Elsagaya?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 1:30 PM.
Is there an onsite casino at Riad Elsagaya?
No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (4-min drive) are both nearby.
What is there to do at Riad Elsagaya and nearby?
Riad Elsagaya has an indoor pool and a steam room.
Are there restaurants at or near Riad Elsagaya?
Yes, there's an onsite restaurant.
What's the area around Riad Elsagaya like?
Riad Elsagaya is a short 13-minute walk from Majorelle Garden and 19 minutes' walk from Jemaa el-Fnaa.

Reviews

7.4

Good

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very Good

Cozy Riad tucked into the busy streets.
Everything about this Riad was very nice. The staff were by far the best part, as they were very nice and helpful. The rooms were well-kept, although the pictures posted on the booking sites are not quite accurate. Some lead you to believe there is more space in the rooms than there really is. I understand space is at a premium at these Riads, and that this size is the standard, but the pictures depict rooms as being larger than they really are. Just be prepared! Overall though, the stay was very nice.
5-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice quiet hotel
Quite and nice. Breakfast included but same everyday.
Verified Hotels.com guest review

8/10 Very Good

Beautiful riad, poor customer service
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.
Verified Hotels.com guest review

8/10 Very Good

nice area....
nice area as long as you have gps on your phone to get back without exiting the area
Verified Hotels.com guest review

8/10 Very Good

Great staff and service
It is amazing the fact that just behind the entrance door of the Riad the environment changes. The owner/manager was very helpful and friendly and took all the necessary time to inform us and guide us about the destination. I firmly recommend this property
Verified Expedia guest review

10/10 Exceptional

A lovely quiet oasis
A lovely quiet riad, quite a way out from the centre but that gives you a great walk through the souks to get there. Although the rooms are small, the rooftop terrace more than makes up for it, with lots of space to sit and relax.
Verified Expedia guest review

6/10 Good

Great building service but not well located
Lovely building, confortable and clean rooms, very good service. However the surroundings are quite tricky.
Verified Hotels.com guest review

4/10 Fair

Character Yes, a hotel...no!
I am by no way a fierce critic, and I would not normally bother to write a review but there were a few niggling things regarding this property that I feel I should make people aware. I visited in December and at night it gets cold, the rooms open directly to the open air courtyard there is no heating in the rooms and they charge you extra to rent a tiny electrical heater that I literally had to position next to my feet (fire risk) to keep to some level of warmth. The windows and doors to my room were hardly secure, more like wooden air vents and my lock was practically falling off. I had a lovely huge jacuzzi bath - It did not work and the hot water would only last to fill it about 3 inches! wifi did not work in the room, you have to go out to the courtyard to recieve reception and it is then very intermittent. You have to knock the door to come in from teh street there is no key to get in, sometimes you are waiting a very long time. I was advised it would be 6% extra to pay by credit/debit card, and this was a bank fee, not theirs. I accept this is as fine, but it should be made clear on the hotels.com website, the guy on reception did not seem to get this, when I suggested this! I did bring these issues up with them, no effort was made to remedy it, and no alternative room was offered with a better lock, It was only 2 nights so i thought I would just put up with it!
Verified Hotels.com guest review

8/10 Very Good

Riad El Sagaya in Marrakech Medina
To find the hotel it's best to get a taxi and have a written note of the address as many taxi drivers were unaware of the location. Once there, it's a genuine oasis of calm in a pretty hectic and bustling neighbourhood of the Medina. It's only a short walk to the souks and Djeema El Fna, as well as Gueliz and the Majorelle Gardens. The staff were friendly and polite and although the group I was with spoke almost exclusively English, they were attentive and couldn't have done more to help. The owner does speak great English but with limited French and a little patience on both sides, you can easily understand/be understood by all staff. The rooms were really clean and comfortable and the Riad is a prime example of it's type. The roof terrace is a great place to catch some sun or relax with a quiet drink (bring your own) in the evening. It's worth remembering that this isn't a 5* hotel so the pool is pretty small and there are no TV's in the room but if you want to stay someplace authentic and in the heart of the Medina then I really couldn't recommend the hotel more highly.
Verified Hotels.com guest review

2/10 Poor

bad stay
First of all i've like to note that the fee noted at hotels.com isn't the fee you'll end up paying because the hotel will charge you with some extra taxes (somewhat 25 % of the price on hotels.com). Off course it's our problem as the buyer of such a stay to note the text with little letters, but i've never experienced such extra taxes before and found it disgracefull. The staff was nice enough, but not really good at english which would have helped a lot. When asked about what to see outside Marrakesh, which in itself is an absolutely horrible city which we're never going back to, we were just refered to some board with a small variety of tours which we found somewhat expensive and inadeccuate. We ask the hotel staff where they normale are going when then go for a picknick and with what kind of transport and so on, but again there just refered to the board. well, in the end we took a 2 day trip to the city Essaouri, which is a much nicer city, because we couldn't stand marrakesh any longer, but when we came back to this riad, someone had taken a s**t in our toilet and the s**t was actually still in the toilet and absolutely unflushably because of it's huge size! we ovbiously complained and got to change room for that last night. our room was the smallest of their rooms and it had no window, and even though we were the only guests in the riad we were not allowed to change room, only if we'd pay more. The aircondition in our room was airconditioning, it was just one of those propel-things, and it was half broken so it made a lot of noise which made it dificult to sleep. the breakfast was pretty standard, some morrocan pancakes, a bit a bread and some tea and juice - i guess it was fine. the riad in itself is nice, especially the court-yard with the small pool. But a minus is that the owner's son lives in the room just next to the pool and some off the days he had the telly going extremely loud while he himself was out taking a dip in the pool or resting in the courtyard - just a small annoyance, but it all adds up. Overall my view of the riad could be twisted a bit towards all the negatives because of the fact that my girlfriend and I absolutely hated marrakesh as a city. If you expect to find a cheaper and closer destination, as a european, than india - then don't. You'll end up questioning yourself why you like india, and that bracked of countries, but still dislike this one. even despite our resentment of the city I think that all the facts I've been able to add up about the riad makes it for a pretty bad review and I'll advice anyone who wants to go there to be aware of the extra charges they'll put on you.
Verified Hotels.com guest review

6/10 Good

Good, not great
Our first experience with the riad saw us waiting outside the airport for an hour, waiting for our pre-arranged pick-up. We were later told the man who had come to pick us up 'couldn't find us'.. so we were left to battle it out with the taxi drivers hovering around the arrivals area. However, once we got there, the riad itself was very nice inside - we had the smallest room on the second floor, but it was comfortable and clean. The bathroom had some major issues, including the floor flooding every time we showered, and the curtain separating the bedroom from the bathroom took some getting used to. The roof area was fantastic - a really good place to chill out away from the madness outside. Also loved the resident dog, tortoise and noisy finches. The riad ?receptionist was pleasant but didn't speak a lot of English. There were a few occasions where we weren't sure if he had simply miscommunicated himself, or had been relaxed with the truth, i.e. our excursion costing 100 dh more than agreed the night before, the drive taking three hours instead of one hour.... The only other staff we met was the cleaner, who was also friendly but spoke minimal English. Breakfast was good, although repetitive. The riad, being open, meant that you could always hear the noises of other guests, but this wasn't a big deal. Overall, it was good for the price, but not great.
Verified Expedia guest review

8/10 Very Good

Very nice Riad in the old part of the town. Would stay there again.
5-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tout était parfait sauf...
Personnel super accueillant on se sent en sécurité avec le veilleur de nuit Le riad est magnifique tout rappel le Maroc Mais la grosse déception sur les transats avec des matelas troués et sale dommage il suffirait de les changer et tous serait parfait
christine, 1-night trip
Verified Expedia guest review

4/10 Fair

hotel assez médiocre et assez peu accueillant
Dès mon arrivée on a essayé de m'arnaquer sur le prix. Quelques jours avant mon arrivée, on ma' supprimé la dernière nuit. J'ai dû trouver moi-même un autre hébergement!!! le 3ème jour sur4 on m'a fait changer de chambre sans me demander mon avis car des clients de l'année dernière arrivaient et voulaient cette chambre!!! Petit déjeûner rigoureusement le même chaque jour (diabétiques: à fuir!!!!) Propreté des lieux très douteuse.
4-night trip
Verified Expedia guest review

8/10 Very Good

Joli riad à 20 min à pied de la medina
Super petit déj avec une dame très souriante et douce. Le riad est très charmant et calme pour le prix et la terasse sur le toit super. Au niveau du staff je dirais juste bon mais pas de conseils sur ce qu'il faut visiter ou de bonnes adresses où aller manger.
antoine, 3-night trip
Verified Expedia guest review

2/10 Poor

Je ne recommande as
Je ne recommande je signale ce site digne de voleur merci
ben bihi , 5-night trip
Verified Expedia guest review

6/10 Good

god beliggenhed, men godt slidt
et dejligt ophold, men alt er slidt, og morgenmaden er meget spartansk
Verified Hotels.com guest review

10/10 Exceptional

Centralt hotel.
Hotellet var utroligt koldt i januar. Personalet er meget venlige, virkelig god morgenmad og god beliggenhed.
Verified Hotels.com guest review

8/10 Very Good

Es un Riad clásico, si buscas algo típico, es el lugar adecuado. El personal es muy amable.
Verified Hotels.com guest review

10/10 Exceptional

Super séjour
Séjour en couplé très bien accueilli service au top
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Buona soluzione, ma non la migliore
Appena dentro alla medina, zona comodissima per la fermata dei pullman e i giardini Majorelle. Le condizioni sono però appena sotto la media dei Riad marocchini. Il wi-fi era debole e la doccia poco pratica.
Verified Hotels.com guest review

6/10 Good

Ok riad on one of the main streets in the medina.
Average riad - nothing too special. Good location close to one of the gates and situated on a main street. Pretty easy to find.
Verified Expedia guest review