When visiting Flores, NATZ HOTEL is a great choice to consider.
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; check-in end time: 9:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets stay for free
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Room amenities
Freshen up
Private bathroom
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Housekeeping (on request)
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
NATZ HOTEL Hotel
NATZ HOTEL Flores
NATZ HOTEL Hotel Flores
Frequently asked questions
Are pets allowed at NATZ HOTEL?
Yes, pets stay free.
Is parking offered on site at NATZ HOTEL?
Sorry, there's no on-site parking at NATZ HOTEL.
What are the check-in and check-out times at NATZ HOTEL?
Check-in start time: 11:00 AM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What's the area around NATZ HOTEL like?
NATZ HOTEL is a short 4-minute walk from Flores Dock and 6 minutes' walk from Lake Petén Itzá.
NATZ HOTEL Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.0/10
Staff & service
5.0/10
Amenities
6.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
12 September 2024
No the same like the pictures and need more clean
Yeison
Yeison, 1-night trip
Verified Expedia guest review
6/10 Good
7 August 2023
My fault I guess for not noticing that the property does not come with air conditioning so while we were very tired, we had difficulties sleeping as we were melting. Lots of mosquitos too. The screen in the bathroom fell in the shower and it was very dirty and reeked if pee. The staff were very friendly though and accommodated us quite well. They even held on to our luggage long after checkout time so that we could go get breakfast. I found out after that there are other properties around the area with AC so I know for next time.
Chanty
Chanty, 1-night family trip
Verified Expedia guest review
6/10 Good
21 July 2023
Great locatilon, poor service
Very outdated, no sheets on bed but one cover sheet, no hot water.
Jaqueline
Jaqueline, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
6 July 2023
George
George, 3-night trip
Verified Expedia guest review
8/10 Very good
23 April 2023
Great value
Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.
Jethro
Jethro, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
17 April 2023
Oh gosh this facility it’s call hotel just because very far from being one. I don’t know where to start. The shower…. Plan to shower with very cold water. Very dilapidated. I had to put the little desk in front of the door I didn’t feel too safe at night. One day I was going to shower and there was no water. They said a pipe broke. There is no tv in the rooms you will only get the bed a desk and a night stand. If you are looking for comfort this is not your place. I had to stay because I was not going to get my money back. I gave up because I have a friend near by and I went to her house all day. I didn’t want to tell her how shady this place was.
NORMA L
NORMA L, 6-night family trip
Verified Orbitz guest review
10/10 Exceptional
27 January 2023
Great stay!
ARLEEN
ARLEEN, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 November 2022
Geormy
Geormy, 2-night trip
Verified Expedia guest review
8/10 Very good
11 December 2023
Buena ubicación y amplitud
Roberto Antonio Milián
Roberto Antonio Milián, 3-night family trip
Verified Expedia guest review
4/10 Fair
28 November 2023
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
21 October 2023
Andrea Esveralit Bardales
Andrea Esveralit Bardales, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 October 2023
Excelente
Excelente servicio
Víctor
Víctor, 3-night trip
Verified Hotels.com guest review
2/10 Poor
27 July 2023
Mal atención
No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.
Cesia
Cesia, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
6 July 2023
Es lugar esta bien por el precio que se paga. NO HAY AGUA CALIENTE, aunque es un lugar muy caliente y el agua no está helada, si sería bueno cambiar esa parte. La atención es excelente, te ayudan con los transportes a todos lados y siempre están disponibles para contestar.
Alejandra
Alejandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 March 2023
Súper recomendado.
A pesar del poco personal que aparentan tener, el interés y la preocupación por el bienestar del turista, fue espectacular. Gente muy amable y dispuesta en todo momento a ayudar de cualquier forma posible, para la comodidad de cada uno de sus huéspedes. Además, el hotel posee una ubicación privilegiada, a la entrada de Isla de Flores, qué permite el fácil acceso a esta ciudad y también a solo un paso de sus alrededores.