5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033
What's nearby
Coco Park Shopping Center - 8 min walk
Shenzhen Convention and Exhibition Center - 11 min walk
Huaqiangbei - 4 min drive
Huanggang Border Crossing - 5 min drive
Huanggang Port - 9 min drive
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 30 min drive
Hong Kong International Airport (HKG) - 49 min drive
Shenzhen Station - 8 min drive
Sungang Railway Station - 11 min drive
Hong Kong Lok Ma Chau Station - 28 min walk
Shenzhen Convention and Exhibition Center Station - 6 min walk
Fumin Station - 13 min walk
Futian Station - 14 min walk
Restaurants
肯德基 - 11 min walk
Costa Coffee - 12 min walk
超级牛扒 - 11 min walk
吴记老锅底麻辣火锅 - 12 min walk
拾味馆 - 11 min walk
About this property
Park Hyatt Shenzhen
At Park Hyatt Shenzhen, you'll be a short five-minute drive from Shenzhen Convention and Exhibition Center and Huaqiangbei. Guests can be pampered with body scrubs at the spa, and Glass House, one of 5 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. The property is only a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is 6 minutes and Fumin Station is 13 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Russian
At a glance
Hotel size
195 rooms
Arranged over 48 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
5 restaurants
2 bars/lounges
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Pool gate
Lifeguard on-site
What to do
Yoga classes
Concerts/live shows
Working away
Meeting rooms
Conference space (16146 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Shopping centre on-site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Children's dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
THE SPA水疗中心 has 7 treatment rooms. Services include facials, body scrubs and body treatments. The spa is open daily.
Dining
Glass House – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Living Room – This café specialises in Fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Garden Pavilion – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Attic – This bar overlooks the garden and specialises in fish & chips. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 308 per person
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen
Frequently asked questions
Does Park Hyatt Shenzhen offer free cancellation for a full refund?
Yes, Park Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Shenzhen?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Park Hyatt Shenzhen?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Park Hyatt Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Park Hyatt Shenzhen and nearby?
On-site recreation at Park Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Hyatt Shenzhen also has 2 bars and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Park Hyatt Shenzhen?
Yes, there are 5 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views.
What's the area around Park Hyatt Shenzhen like?
Park Hyatt Shenzhen is in Futian, a short 6-minute walk from Shenzhen Convention and Exhibition Center Station and 11 minutes' walk from Shenzhen Convention and Exhibition Center.
Park Hyatt Shenzhen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 October 2024
Comfortable clean and convenient.
Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids!
Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
LOUISE
LOUISE, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Kate
Kate, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Chi Hong
Chi Hong, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Awesome concierge desk, very attentive
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
Chi Tat Angus
Chi Tat Angus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Michel
Michel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Chi Tat Angus
Chi Tat Angus, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
unmissable
Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
Davide, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 April 2024
A home away from home
welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests.
The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Davide
Davide, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
4 March 2024
Kevin
Kevin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2023
It’s new, nice contemporary decoration. Too good food.
Bo
Bo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2023
Yi Kuang
Yi Kuang, 1-night trip
Verified Expedia guest review
2/10 Poor
7 October 2023
Ruined my day in Shenzhen
Ruined my day with poor service and communication. Things to share.
1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back….
2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception.
3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Ye
Ye, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2023
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Angelina
Angelina, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2022
Jingyi
Jingyi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 January 2020
New and outstanding hotel in the heart of Shenzhen
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
Xing
Xing, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2020
Kit Yung Karen
Kit Yung Karen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2019
Peace and quiet away from the bustle of China
incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
R
R, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2019
Hyung Geun
Hyung Geun, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2019
Don’t stay here!
1st of all hotels.com indicates breakfast for 2, registration fest told us there was no breakfast included...then when I showed them my reservation she said “no only for 1”. Spent and house on hotel.com chat trying to figure it out useless.
Next we headed to the elevator which randomly open on wrong follow and would no go up to our floor. Headed back down to lobby as was escorted up by manager. If that wasn’t bad enough...I ordered room service salt and pepper grinders were empty... $28 for scrambled eggs...
Finally, I go to take a bath and it clearly had not been cleaned from prior guest... expensive earrings along with hair left behind.
They told my colleague that I was not going to happy regardless and knew I would write a bad review... my colleagues room had a welcome note address to someone else!
If in Shenzhen stay at the Regis!!! This is were I will go back on future visits ... BTW this in my 5th 3 week trip to C
Vittoria A.
Vittoria A., 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2019
Great people, great service. The staff are very knowledgable and professional.