Enjoy your visit to Kostanay with a stay at Palazzo. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English, Russian
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Also known as
Palazzo Hotel
Palazzo Kostanay
Palazzo Hotel Kostanay
Frequently asked questions
Does Palazzo offer free cancellation for a full refund?
Yes, Palazzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo?
Sorry, pets aren't allowed.
Is parking offered on site at Palazzo?
Yes, there's free self parking.
Is an airport shuttle service offered by Palazzo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palazzo?
Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Check-out time is noon.
Are there restaurants at or near Palazzo?
Yes, there's an on-site restaurant.
Palazzo Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window