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Holiday Inn Acapulco La Isla, an IHG Hotel

3.5 star property
Family-friendly hotel in La Poza with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Acapulco La Isla, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Standard Room, 2 Queen Beds (Top Floor)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is €83
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 10 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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8.0 out of 10, Very good, (1183)
The price is €102
includes taxes & fees
9 Dec - 10 Dec
Hotel Emporio Acapulco
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About the area

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • Forum de Mundo Imperial - 3 min drive - 3.3 km
  • La Isla Shopping Village - 3 min drive - 2.9 km
  • Arena GNP Seguros - 4 min drive - 4.3 km
  • Playa Revolcadero - 10 min drive - 3.6 km
  • La Bonfil Beach - 13 min drive - 7.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 9 min drive
  • Free beach shuttle

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪100% Natural - ‬12 min walk
  • ‪Tacos Tarascos - ‬6 min walk
  • ‪Toks - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla, an IHG Hotel

Holiday Inn Acapulco La Isla, an IHG Hotel is a great choice for a stay in Acapulco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ten, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 101 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11:00 AM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 9 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Pool gate

What to do

  • Free beach shuttle

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Ten – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pool Bar La Zanja – On-site bar. Open daily.
Bar TEN – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 195 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 05 April and 15 June.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for MXN 250.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Acapulco Isla Hotel
Holiday Inn Acapulco Isla
Holiday Inn Isla
Acapulco La Isla, An Ihg
Holiday Inn Acapulco La Isla
Holiday Inn Acapulco La Isla an IHG Hotel
Holiday Inn Acapulco La Isla, an IHG Hotel Hotel
Holiday Inn Acapulco La Isla, an IHG Hotel Acapulco
Holiday Inn Acapulco La Isla, an IHG Hotel Hotel Acapulco

Frequently asked questions

Is Holiday Inn Acapulco La Isla, an IHG Hotel currently open?
The property is closed between 05 April and 15 June.
Does Holiday Inn Acapulco La Isla, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Acapulco La Isla, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Acapulco La Isla, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Holiday Inn Acapulco La Isla, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of MXN 800.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Acapulco La Isla, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn Acapulco La Isla, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Holiday Inn Acapulco La Isla, an IHG Hotel and nearby?
Holiday Inn Acapulco La Isla, an IHG Hotel has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Holiday Inn Acapulco La Isla, an IHG Hotel?
Yes, Ten offers international cuisine.

Holiday Inn Acapulco La Isla, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Aurelio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

They exceeded all my expectations.
Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, friendly staff, excellent property
Carlos, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Raymond, 3-night trip
Verified Expedia guest review

10/10 Exceptional

CLAUDIA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Arleen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose r, 1-night trip
Verified Expedia guest review

6/10 Good

Marco, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stephen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Gloria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was wonderful
Fernando, 1-night trip
Verified Expedia guest review

8/10 Very good

Laila, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose manuel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

It’s super clean. Excellent customer service. The staff is very welcoming.
Arquimides, 1-night trip
Verified Expedia guest review

8/10 Very good

JOSE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean hotel
Roxie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Todos bien Gracias
Fermin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Front desk people spoke almost no English, a little hard to communicate
Marsha, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, great service!
WILLIAM, 1-night romance trip
Verified Expedia guest review

6/10 Good

Under trained staff
I asked for a late check out hoping to sleep in and 6 people from the hotel came knocking on my door to ask when was I leaving. Not to mention 3 calls
Paola, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel and staff good
Victor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property off the beach, but in the middle of everything. great service and well managed. they have meeting rooms to boot.
Verified Expedia guest review

10/10 Exceptional

Customer service is exellent. Very clean. 8 minutes from Acapulco International Airport.
Arquimides, 1-night family trip
Verified Expedia guest review