Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
Erfurt Central Station - 4 min walk
Finanzamt Erfurt Station - 8 min drive
Stadion Ost Tram Stop - 23 min walk
Restaurants
McDonald's - 4 min walk
Coffee Fellows - Kaffee, Bagels, Frühstück - 4 min walk
Willy B. - 2 min walk
Block House - 6 min walk
Peter Pane BURGERGRILL BAR - 5 min walk
About this property
Best Western Plus Hotel Excelsior
Located near a train station, Best Western Plus Hotel Excelsior is a great choice for a stay in Erfurt. Guests can be pampered with Swedish massages at the spa. Other features include a bar/lounge and a snack bar/deli.
Languages
English, German
At a glance
Hotel size
77 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 18 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Pay movies
Home comfort
Heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 18 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Excelsior?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Excelsior?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plus Hotel Excelsior?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Best Western Plus Hotel Excelsior and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like spa services.
What's the area around Best Western Plus Hotel Excelsior like?
Best Western Plus Hotel Excelsior is a short 3-minute walk from Erfurt (XIU-Erfurt Central Train Station) and 8 minutes' walk from Kramerbrucke.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Sep 2, 2024
Okay for a couple of nights.
Mark
Mark, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Matthew
Matthew, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2023
LAWRENCE
LAWRENCE, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2022
Friendly staff, acceptable room.
Daniel
Daniel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2022
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2022
Frank
Frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2022
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Dianne
Dianne, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2022
Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 5, 2022
Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Barry
Barry, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Nov 27, 2021
Robert
Robert, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2021
A good location close to the Old City and restaurants, convenient stores.
Markus
Markus, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jun 15, 2021
Great stay
Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 12, 2020
Typical German standard hotel. Could be refreshed or modernised.
Andriej
Andriej, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2019
Highly recommend.
Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
Carol
Carol, 3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2019
Nice hotel near the Train Station
Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Pamela
Pamela, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2019
We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2019
Thankful for AC!
Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2019
Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
May 20, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2018
Convenient and comfortable place to stay in Erfurt
The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
Carlos
Carlos, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 10, 2018
Above average hotel in a below average city.
Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Dennis
Dennis, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 30, 2018
Central location, walking distance from railway station and city centre. Good buffet breakfast with great variety and good coffee. Receptionist especially helpful.
Editha
Editha, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2017
Excellent hotel, in a perfect location. Staff was efficient and helpful. Breakfast was good, with a wide selection of items.
John
John, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 25, 2017
nice hotel
staff are nice and helpful, parking is at the back.