Guests can indulge in a pampering treatment at the hotel's full-service spa, JACUZZI. The spa is equipped with a spa tub. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz
Frequently asked questions
Are pets allowed at Hotel Puerto Azul?
Yes, cats and dogs stay free, with a limit of 1 total. Food and water bowls are available.
Is parking offered on site at Hotel Puerto Azul?
Sorry, there's no onsite parking at Hotel Puerto Azul.
What are the check-in and check-out times at Hotel Puerto Azul?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Puerto Azul?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (18-min walk) is nearby.
What is there to do at Hotel Puerto Azul and nearby?
Have fun with nearby activities like snorkeling and windsurfing. Indulge in a treatment at the spa and make the most of other amenities like spa services.
What's the area around Hotel Puerto Azul like?
Hotel Puerto Azul is a short 3-minute walk from Plaza del Charco and 4 minutes' walk from Dock of Puerto de la Cruz.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Fabulous
Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Mandy
Mandy, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2023
Arpan
Arpan, 3-night family trip
Verified Expedia guest review
6/10 Good
Dec 20, 2024
Susanna
Susanna, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Sympa
Bon hôtel 2 étoiles en plein centre de puerto de la cruz.
Les chambres sont simples, mais bien !
Il manque juste une petite armoire/meuble pour y mettre des affaires.
Chambre calme, personnel très sympa.
Petit déjeuné : 10€ : un peu cher pour la qualité des produits.
Café / thé / boissons : gratuites c'est un réel +.
Parking : attention décembre il y a la fête foraine sur la place donc impossible de garer votre voiture.
Cependant je recommande cet hôtel en plein centre et à côté des restaurants.
Thomas
Thomas, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Für Kurzurlaub bestens geeignet und günstig gelegen am westl. Rand der Altstadt.
Dimitri
Dimitri, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
María Elena
María Elena, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Michel
Michel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio.
Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando.
Muy recomendable.
Jose Luis
Jose Luis, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Pierre
Pierre, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Beatriz
Beatriz, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto.
La gentillesse de tout le personnel est géniale
Helene
Helene, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Alessandra
Alessandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2024
I really liked the jacuzzi on the terrace
Lukas
Lukas, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 2, 2024
Buen hotel en calle peatonal. Muy cerca de todo.
Nauzet
Nauzet, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2024
Hôtel très bien placé. La terrasse sur le toit avec le jacuzzi est très agréable. Chambre calme et spacieuse
Laurine
Laurine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2024
Camille
Camille, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 23, 2024
Zimmer waren nicht sauber und das Hotel hat generell keinen sauberen Eindruck gemacht. Bett viel zu kurz, grade wenn man 1,85 ist.
Lage war super und das Personal super nett.
Francine
Francine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2024
José Ramón
José Ramón, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2024
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Simo
Simo, 8-night trip
Verified Ebookers guest review
10/10 Exceptional
Nov 4, 2023
Das Hotel ist sehr modern renoviert und ausgestattet. Die Dachterasse ist schön gestaltet. In der Lobby gibt es Kaffee und Getränke kostenlos. Das Frühstück ist einfach, aber für den Preis mehr als angemessen.
Das Personal ist sehr motiviert und stets hilfsbereit. Man bekommt täglich tips zu Ausflügen, die nicht im Reiseführer stehen und die Zimmer sowie das gesamte Hotel werden jeden Tag perfekt gereinigt. Bei jedem Anliegen stehen die Mitarbeiter sofort helfend zur Seite.
Die Zimmer sind etwas speziell, da es kein Standardhotel ist. Das Zimmer mit Terrasse fiel etwas klein aus und es gab wenig Stauraum. Dennoch war alles sauber, es gab ein tolles Badezimmer mit Regendusche und ein sehr gutes WLAN.
Parken kann man nicht vorm Hotel, jedoch am alten Hafen kostenlos. Dafür bekommt man eine sehr gute Lage und ist in 2 Minuten am Plaza Charco. Die Lage des Hotels ist ruhig aber zentral.
Pascal
Verified Expedia guest review
6/10 Good
Oct 17, 2023
Me gustó mucho la decoración, habitaciones pequeñas y sin vistas hacia afuera del hotel, el jacuzzi estaba muy bien pero siempre ocupado aunque estupendas vistas desde el jacuzzi personal atento y profesional la unica pega es que no habia nadie en recepción desde las 11 de la noche hasta las 7 de la mañana