Jenna's River Bed & Breakfast

Photo gallery for Jenna's River Bed & Breakfast

Primary image
Outdoor pool
Deluxe Yurt, Lake view, 1 queen bed (Iguana) | Terrace/patio
Deluxe Yurt, 1 queen bed and 3 single beds (Caiman) | Terrace/patio
Deluxe Yurt, Lake view, 1 queen bed (Quetzal) | Living area | Flat-screen TV

Overview of Jenna's River Bed & Breakfast

Jenna's River Bed & Breakfast

3.0 star property
3-star B&B in Panajachel with restaurant and bar/lounge

9.4/10 Exceptional

76 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Spa
Map
Road to Santa Catarina km 1.7, Panajachel, Solola, 07010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Sauna
  • Spa tub
  • Spa services
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
Feel at home
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Choose dates to view prices

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 120 min drive
  • Quetzaltenango (AAZ-Los Altos) - 137 min drive
  • Airport shuttle (surcharge)

About this property

Jenna's River Bed & Breakfast

3-star bed & breakfast
A free breakfast buffet, a round-trip airport shuttle and a terrace are just a few of the amenities provided at Jenna's River Bed & Breakfast. For some rest and relaxation, visit the sauna or hot tub, and indulge in a deep-tissue massage. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A front desk safe, smoke-free property and luggage storage
  • Guest reviews give top marks for the breakfast
Room features
All guest rooms at Jenna's River Bed & Breakfast offer comforts, such as premium bedding and dressing gowns, in addition to amenities, such as complimentary wireless Internet access.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Flat-screen TVs with premium channels
  • Balconies and daily housekeeping

Languages

English, French, Hebrew, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 1 PM until 8 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Spa services
  • Hot tub
  • Sauna

Languages

  • English
  • French
  • Hebrew
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Dressing gowns

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and Thai massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Jenna's River & Panajachel
Jenna's River Bed & Breakfast Panajachel
Jenna's River Bed & Breakfast Bed & breakfast
Jenna's River Bed & Breakfast Bed & breakfast Panajachel

Frequently asked questions

Does Jenna's River Bed & Breakfast offer free cancellation for a full refund?
Yes, Jenna's River Bed & Breakfast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jenna's River Bed & Breakfast?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Jenna's River Bed & Breakfast on 2 October 2022 start from €143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jenna's River Bed & Breakfast?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jenna's River Bed & Breakfast?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jenna's River Bed & Breakfast?
Yes, there's free self parking.
Is an airport shuttle service offered by Jenna's River Bed & Breakfast?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Jenna's River Bed & Breakfast?
You can check in from 1 PM - 8 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Jenna's River Bed & Breakfast and nearby?
Jenna's River Bed & Breakfast has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Jenna's River Bed & Breakfast?
Yes, there's an on-site restaurant.
Does Jenna's River Bed & Breakfast have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jenna's River Bed & Breakfast like?
Jenna's River Bed & Breakfast is located a short 1-minute walk from Multiple Use Area Lake Atitlan Basin.

Overall score and ratings

9.4

Exceptional

9.1/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Carolina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carolina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sharolyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just, meh
Just wasn't as good as expected. Reviews raved about the host but she chatted with us just to collect money and moved on. She then went to another table and gave them tons of information about the area and a map. Check in involved us asking every person we could find where to check in and people just shrugging until the fifth person. That person was as helpful as she could be though. But there wasn't really a check in, no info about the property or such. Just wasn't a great experience. Oh and she uses some app that charges you a fee for using credit card. And she emails you to send her money through paypal as a deposit. Which we paid but she thought we hadn't and tried to charge us that amount twice until I pulled up the paypal confirmation. Location is close enough to town. Views are nice from the higher units. Pool looked kind of scary, wasn't sure if we could use it or not. There was also a gate with a trail I think that went to the lake but again, wasn't sure about it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything. It is an amazing place.
Brenda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really magical place, terrific views and cozy rooms.
Suzanne, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the place!!!
SCARLET, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

In love with Atitlan
Loved, loved, loved Atitlan and this special hotel. Jenna is a great host, the service is just top notch, food is yummy, the cocktails are perfect and the view… WOW!!
View from the entrance to the hotel.
Sunsent view from the bar section.
Karina, 2-night trip
Verified Hotels.com guest review