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All properties in Genting Highlands, Pahang, Malaysia

Gloria Residences Ion Delemen

Mountain hotel with 4 restaurants, near Skytropolis Indoor Theme Park

  • Free WiFi and free parking
From
€50

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Indoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 69.
1 / 69Terrace/Patio
Jalan Ion Delemen 1, Ion Park, Genting Highlands, 69000, Pahang, Malaysia
8.0.Very Good.
  • Everything was perfect!

    Mar 6, 2020

  • eeds to have

    Jan 30, 2020

See all 209 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 332 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Playground on site
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km
  • Chin Swee Cave Temple - 3.8 mi / 6.1 km
  • Genting Highlands Premium Outlets - 6.7 mi / 10.9 km
  • Genting Strawberry Leisure Farm - 7.8 mi / 12.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Family Suite
  • Executive Suite, 2 Bedrooms
  • Executive Suite, 3 Bedrooms
  • Penthouse

Location

Jalan Ion Delemen 1, Ion Park, Genting Highlands, 69000, Pahang, Malaysia
  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km

What’s around

Landmarks

  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km
  • Chin Swee Cave Temple - 3.8 mi / 6.1 km
  • Genting Highlands Premium Outlets - 6.7 mi / 10.9 km
  • Genting Strawberry Leisure Farm - 7.8 mi / 12.6 km
  • Genting Skyway - 8.8 mi / 14.2 km
  • Happy Bee Farm & Insect World - 9.1 mi / 14.7 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 103 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Batang Kali Station - 50 min drive
  • Kuala Lumpur Gombak Station - 53 min drive
  • Serendah Station - 53 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 332 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 10:30 PM*

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 coffee shops/cafés
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Playground on site
  • Hiking/biking trails nearby
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Garden
  • Terrace

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

HOME - This restaurant specializes in Chinese cuisine.

Kembali Kitchen - This restaurant specializes in local and international cuisine. Open daily.

Hugo's in the sky - This fine-dining restaurant specializes in Mediterranean cuisine. Open daily.

Dinetopia - This fine-dining restaurant specializes in fusion cuisine. Reservations are required. Open daily.

Fairy Tales - Onsite café. Open daily.

Small print

Also known as

  • Gloria Residences Ion Delemen Hotel Genting Highlands
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Resinces Ion lemen
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Residences Ion Delemen Hotel Genting Highlands

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 336 per vehicle (one-way, Maximum occupancy 3)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Gloria Residences Ion Delemen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Munakata Ramen (3.2 mi), Good Friends (3.3 mi), and Ming Ren (3.3 mi).
  • Yes, an airport shuttle is available from 6:00 AM to 10:30 PM on request. The charge is MYR 336 per vehicle one-way.
  • Have fun with onsite activities like rock climbing and ziplining. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Gloria Residences Ion Delemen also has an arcade and a garden.
8.0.Very Good.
  • 2.0.Poor

    The cleaniness is bad. The facility is limited. The car park is far away. The breakfast was limited. The reception staff not friendly. The extra bed super expensive. The room rate overeating. Pay high price was very low facility. Not recommend to stay. Grand Ion delemen even better.

    Nyam, 2 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, clean, great amenities. Worth a try!

    Jimmy, 1 night business trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Beautiful & nice family holiday!

    This is my second time checked-in into the same apartment. Location wise is perfect. Unfortunately management still way to catch up. Especially on staffs professionalism. Corridor was dirty all the way till the room. Hotel slipper was every way without a proper cleaning. Carpet, table and bedsheet doesn’t meet standard for an international hotel or apartment located at such a beautiful place. Really disappointed why staffs can’t be trained appropriately? Is a common sense I guess as a hotelier to meet minimum standard for cleanliness!

    Wai chuen, 2 night family trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everthing is good except their lift. Need to wait almost half an hour to go down. Only got 3 lift in tower jade

    1 night family trip, Nov 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Large spacious apartment like room. Lots of amenities. Breakfast could have been better, the room had certain pungent smell of Chinese food.

    4 night family trip, Nov 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    The king sized bed was a bit small compared to most hotels' king sized beds. Location was good, just need to be extra careful if driving back to apartment at night as visibility is quite low.

    1 night family trip, Nov 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    3d2n family trip

    I was booked family suite, 1 king 1 bunker bed. As photo shown. But when check in, we been told we upgraded to G-luxe Gloria. But the unit is extremely small for my family. Its Queen bed instead of king. The living hall is small. There is only 1 bathroom. This is what we not expected. The pillow is bad. Too high or too low. We suggest should change all pillow. Bed and linen is good. Just the pillow. Overall the environment is great. Staff is helpful and good attitude. Shutter transfer on time. But need to have more routes or trips pick up from first world for peak hrs like after 9pm, its easily get full every night.

    Wong, 2 night family trip, Nov 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lift having quite congestion rest all good.

    1 night trip with friends, Nov 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Overall is very good. The scenery is very beautiful However, housekeeping very late to make up the room. They came at 4.30 pm to make up the room. However to find the cheap food is very difficult

    2 night romance trip, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    new place.is good

    Mohd, 1 night family trip, Nov 15, 2019

    Verified Expedia guest review

See all 209 reviews