Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Zendero Tulum

4-star hotel with outdoor pool, near Tulum National Park

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
€81

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  • Zendero Tulum
  • Zendero Tulum
  • Pool
  • Living Area
  • Zendero Tulum
Zendero Tulum. Image 1 of 41.
1 / 41Zendero Tulum
Calle Venus Oriente Super Manzana 27, Tulum, 77760, QROO, Mexico
8.6.Fabulous.
  • Delicious breakfast. Very friendly staff. Not your fancy hotel but really nice/cozy hotel…

    May 31, 2021

  • the hotel is very clean. the staff is courteous and helpful. the rooftop pool is…

    May 17, 2021

See all 148 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • Airport shuttle
  • Terrace

For families

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • LCD TV
  • Dry cleaning/laundry service

What’s around

  • In Tulum City Center
  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Dos Aguas Park - 15 min walk
  • Playa Ruinas - 40 min walk
  • Playa Paraiso - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Room, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, 2 Queen Beds
  • Superior Room, 1 Queen Bed

Location

Calle Venus Oriente Super Manzana 27, Tulum, 77760, QROO, Mexico
  • In Tulum City Center
  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 35 min walk

What’s around

Landmarks

  • In Tulum City Center
  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Dos Aguas Park - 15 min walk
  • Playa Ruinas - 40 min walk
  • Playa Paraiso - 2.8 mi / 4.5 km
  • Gran Cenote - 2.5 mi / 4.1 km
  • Las Palmas Public Beach - 2.9 mi / 4.7 km
  • SFER IK - 2.5 mi / 4.1 km
  • Tulum Beach - 3.2 mi / 5.1 km
  • Sian Ka'an Biosphere Reserve - 6.2 mi / 10 km

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 17 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Beach shuttle (surcharge)
  • Outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Zendero Tulum Hotel
  • Zendero Hotel
  • Zendero Tulum Hotel
  • Zendero Tulum Tulum
  • Zendero Tulum Hotel Tulum

Optional extras

Airport shuttle service is offered for an extra charge

Beach shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Zendero Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 6:00 AM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include El Capitan (3-min walk), Sale & Pepe (4-min walk), and La Coqueta (4-min walk).
  • Yes, an airport shuttle is available.
  • Zendero Tulum has an outdoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    clean room. Breakfast. Service.

    1 night family trip, Apr 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice place. Still need some work on the surrounding areas, like street. Place itself is very nice.

    1 night family trip, Mar 8, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Wifi non existing

    Our first night there our safe didnt work and was not corrected until the next morning, our patio door did not close properly or lock. There was no shuttle to the beach as mentioned. The hot water in our shower took over 20 minutes when we got someone to look into they told us it just takes a long.the internet in the room is non exist

    2 night business trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Modernity in Tulum

    Great modern hotel in convenient location downtown Tulum. 24 hour front desk, breakfast, balconies, and bikes available. Also a rooftop pool.

    Deon, 6 night trip, Jan 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    On a building site..

    Was this really a 4 star? "Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services and an array of special suites".. This hotel had none of the above. Neither did it have a fridge, or a hair dryer in the room. Or even a comfy bed. It was quite literally on a building site. I'm sure give it 5 years it will be a lovely area, but at the moment it's just all banging and knocking all day long. The staff were friendly and the pancakes were great.

    3 night trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    This place was very boring and breakfast was terrible.

    6 night trip, Jan 15, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Location was in an okay spot of town, not really close to the town of Tulum. Service was also just okay. One woman at the front desk tried to have us pay $45 USD for a 10 minute taxi. We are glad to have known that was a rip off based on previous taxi rides (typically $15-20 for same trip) and turned her down. Having bikes for rent was a plus. If returning to Tulum in the future, I would probably skip this hotel for one either on the beach or closer to town.

    3 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is decent, nothing too fancy. Lobby and breakfast area is cozy. Rooms were ok. Staff are very nice and friendly. Just AVOID staying on the 3rd floor rooms if you don’t plan to party and stay awake all night. Pool area is at the rooftop (4th floor) and it is very loud at night when people are partying by the pool. Parking on site is very limited, only 2-3 spaces are available.

    Brad, 4 night romance trip, Dec 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to city and attractions

    Staff was amazing and very welcoming! Definitely recommend.

    Yafreisy, 5 night family trip, Nov 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was clean, friendly staff, good breakfast. Great location.

    4 night trip, Oct 5, 2020

    Verified Orbitz guest review

See all 148 reviews