Shonai Hotel Suiden Terrasse

Photo gallery for Shonai Hotel Suiden Terrasse

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In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Overview of Shonai Hotel Suiden Terrasse

Shonai Hotel Suiden Terrasse

3.5 star property
3.5-star hotel with restaurant, near Tsuruoka Park

8.8/10 Fabulous

133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Kitakyoden Shimotorinosu 23-1, Tsuruoka, Yamagata, 997-0053
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Vending machine
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Sakata (SYO-Shonai) - 16 min drive

About this property

Shonai Hotel Suiden Terrasse

When visiting Tsuruoka, Shonai Hotel Suiden Terrasse is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a fitness centre and a terrace. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, French, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for dinner
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms

Arriving/Leaving

  • Check-in time from 3:30 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay free

What to do

  • Shopping

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Spa services

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • French
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Farmer’s Dining IRODORI – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1980 for adults and JPY 990 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for dinner.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards. Cash is not accepted.

Property registration number 山形県指令庄保第5013

Also known as

Shonai Suiden Terrasse
SHONAI HOTEL SUIDEN TERRASSE Hotel
SHONAI HOTEL SUIDEN TERRASSE Tsuruoka
SHONAI HOTEL SUIDEN TERRASSE Hotel Tsuruoka

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Isaias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hands down THE place to stay in Tsuruoka
Unique location literally in a rice field surrounded by expansive nature. Facility has beautiful but minimalist features with eco-friendly and sustainable aspects throughout.
Gormley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazingly designed hotel with a view of mountains and rice farm. Staff are very friendly. The waiter at Moon Terrace is very nice to explain to me the menu in English and also the lady in the breakfast. The downside of the hotel is they should provide a shuttle bus to the train station since it’s very far.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great facilities. Location not too far from the city center. Good food, but a bit pricy.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yuen Ting C, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hoi Hang Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Booked a double room for one person instead of 2by mistake. Prepaid. Thwy charged me full price for a second person which was total double the original price i paid. Inadmissible.
David, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Modern Woody style
Nice design with all matched wood pieces furnitures and window direction to ensure each room can enjoy the sunlight and view. Stylish but not exaggerated. Excellent
Pui Chi, 1-night family trip
Verified Hotels.com guest review