Rex Hanoi Hotel

Photo gallery for Rex Hanoi Hotel

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Rex Hanoi Hotel

Rex Hanoi Hotel

4.0 star property
4-star hotel in Old Quarter with indoor pool and 24-hour fitness

8.4/10 Very good

117 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • St. Joseph's Cathedral - 8 min drive
  • Hanoi Old City Gate - 7 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

About this property

Rex Hanoi Hotel

4-star hotel in the heart of Old Quarter
A round-trip airport shuttle, dry cleaning/laundry services and a 24-hour fitness centre are just a few of the amenities provided at Rex Hanoi Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), multilingual staff and meeting rooms
  • A 24-hour front desk, a porter/bellboy and a lift
  • Concierge services, a front desk safe and tour/ticket information
  • Guest reviews speak highly of the location
Room features
All guest rooms at Rex Hanoi Hotel feature thoughtful touches, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • Smart TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 150000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 840000 per vehicle (roundtrip. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for VND 460000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Rex Hanoi Hotel offer free cancellation for a full refund?
Yes, Rex Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rex Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rex Hanoi Hotel?
Yes, there's an indoor pool.
Are pets allowed at Rex Hanoi Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Rex Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 840000 per vehicle roundtrip.
What are the check-in and check-out times at Rex Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Rex Hanoi Hotel and nearby?
Rex Hanoi Hotel has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Rex Hanoi Hotel?
Yes. Nearby restaurants include Café Dinh 13 (3-min walk), King Roti (3-min walk) and WannaWaffle? (3-min walk).
What's the area around Rex Hanoi Hotel like?
Rex Hanoi Hotel is in Old Quarter, a short 3-minute walk from Thang Long Water Puppet Theatre and 4 minutes' walk from Hoan Kiem Lake. Travellers say that the hotel is in a great location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

CHONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pavol, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A nice little stay. The room was great for what we needed, and the man working the front desk on the morning of April 2nd was really wonderful, helpful and kind. Thank you :)
2-night trip
Verified Orbitz guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful rooms, lobby and staff were very helpful
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend! From the staff, to the amazing breakfast buffet- everything was excellent! I stayed for 1 night, then went to HaLongBay for 2 nights and came back for 4 more nights..i was very happy. The first room i had was perfect! Big window with a small view to the street, not noisy at all. The second room had 1 window and it faced another room! A little disappointing but it was minor. I was super happy staying here! The staff are so kind, and accommodating! I would come back for sure!!
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent staff. Most efficient and helpful. Relatively new hotel with good hotel management system.
8-night romance trip
Verified Expedia guest review

8/10 Very good

No indoor pool
One thing to notice is that it does not have an indoor pool as stated on the facilities list. Everything else was 100% on point
Nestorio, 2-night trip
Verified Hotels.com guest review