Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

Novotel Santiago Providencia

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Ski area nearby
  • Theme park(s) nearby
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084, Chile

Family-friendly hotel with spa, near Costanera Center
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Ski area nearby
    • Theme park(s) nearby
  • Collect stampsYou can collect™ Rewards stamps here
  • Nice breakfast... can you please have to go coffee cups ... everything else was greatFeb 13, 2020
  • Great location, short walking distance to the Mall, etc.Feb 12, 2020

Novotel Santiago Providencia

from €56
  • Superior Room
  • Superior Room
  • Superior Room

What’s around Novotel Santiago Providencia


  • Costanera Center - 6 min walk
  • Vivo Panorámico - 10 min walk
  • Drugstore - 11 min walk
  • Santiago Cable Car: Tupahue Station - 34 min walk
  • San Cristobal Hill - 2.8 mi / 4.6 km
  • Santiago Town Square - 3.7 mi / 5.9 km
  • National Stadium - 3.7 mi / 6 km
  • Estadio Monumental David Arellano - 6.2 mi / 10 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 19 min drive
  • Santiago Central Station - 10 min drive
  • Tobalaba Station - 6 min walk
  • Los Leones Station - 10 min walk
  • El Golf Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 18 floors


  • Check-in time noon-noon
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • Up to 33 lbs


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Snowboarding nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch Smart TV
  • Netflix
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, In Balance. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Novotel Santiago Providencia’s small print

Also known as

  • Novotel Santiago Providencia Hotel
  • Novotel Providencia Hotel
  • Novotel Providencia
  • Novotel Santiago Providencia Hotel
  • Novotel Santiago Providencia Santiago
  • Novotel Santiago Providencia Hotel Santiago


For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 5000 per day

Buffet breakfast is offered for an extra charge of CLP 13900 for adults and CLP 13900 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 33520 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Santiago Providencia

  • Does Novotel Santiago Providencia offer free cancellation for a full refund?
    Yes, Novotel Santiago Providencia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Santiago Providencia?
    Yes. Self parking costs CLP 5000 per day.
  • Is there a pool at Novotel Santiago Providencia?
    Yes, there's an indoor pool.
  • Are pets allowed at Novotel Santiago Providencia?
    Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of CLP 33520 per pet, per night.
  • What are the check-in and check-out times at Novotel Santiago Providencia?
    You can check in from noon to noon. Check-out time is noon.
  • Are there restaurants at or near Novotel Santiago Providencia?
    Yes, there's an onsite restaurant.
  • What is there to do near Novotel Santiago Providencia?
    Recommended spots to visit include Costanera Center (6-min walk) and Vivo Panorámico (10-min walk), along with Drugstore (11-min walk) and Santiago Cable Car: Tupahue Station (1.8 mi).

Recent reviews

Fabulous 8.8 From 204 reviews

Exceptional 10.0
Pre-cruise hotel
Stayed one night before joining a cruise from San Antonio. Enjoyed this new hotel. Buffet breakfast was good with variety of items.
George, us1 night trip
Exceptional 10.0
Great price for quality of standard
Excellent new hotel with large spacious rooms. Excellent breakfast with eggs to order. 5 minutes walk to metro Tobalaba which is on the red line no. 1 and is easy access from airport. Nice area with restaurants and bars close by. This area doesn't seem to be affected by the riots. Staff speak good english.
Rozalia, gb2 night trip
Exceptional 10.0
Great location out of the center, and great hotel!
We had a super stay at Novotel. It is in a great, quiet, and cute neighborhood. The rooms were not huge, but very comfortable and nice. Bed was amazing, and shower was great. We would stay here again if we are back in Santiago!
Jaclyn, us1 night trip
Exceptional 10.0
Great New Property
New modern hotel. Nice lobby, food options including coffee house and bar casual food area, gym, pool! Really fantastic front desk staff. Well located away from protests. They even arranged my transfer from Port San Antonio for a very good rate, better than I was able to find on my own! The rooms have a great modern design. You can plug an HDMI cord into the wall and stream from your computer to the TV! The showers are wonderful , large with rain shower heads. This is well thought out. You are close to many restaurants Empenada, Chilean, Indian, Japanese etc are within a block it is also an easy walk to the Sky tower the tallest building in Latin America which is attached to a mall with a food court with about 50 places to eat. Also near to the metro, the main line for going down to the Palacio de Monedo or Cerro Lucia.
Amanda, us4 night family trip
Exceptional 10.0
Santiago, Providencia
Perfect location, nice environment, great staff!!
mx2 night business trip
Good 6.0
Costly and not worthy
Charged me a “early check in” costed almost an extra night at 10AM in the morning, that’s an abuse. Staff wasn’t that friendly. Door didn’t lock correctly. Not coming back
Edgar, mx5 night business trip
Exceptional 10.0
Great location with excellent restaurants close by. Great neighborhood!
Lory Sharon, us4 night romance trip
Exceptional 10.0
La comodidad del hotel es excelente, el desayuno es muy rico y la ubicación no está tan cerca del centro pero es muy tranquila la zona. Muy recomendable
Ilse, us2 night romance trip
Exceptional 10.0
Amazing place!!!
Place was neat! Room was big, bed AMAZING, and bathroom clean. People at the front desk and at the restaurant were friendly and willing to help out anytime we needed something.
Gracielle, us1 night romance trip
Exceptional 10.0
Perfect stay
Room was nicely decorated and super clean, especially the bathroom. The bed was just AMAZING! Staff were friendly and helpful at all times. I had never heard of this hotel before, but I totally recommend it. If you're on vacation, it's ideal to walk around in a nice area in Santiago. I was delighted!
Gracielle, us1 night romance trip

Novotel Santiago Providencia

Is the description of this hotel not correct? Tell us