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All properties in Fes, Fès-Meknès, Morocco
1 room, 2 adults

Riad Authentic Palace & Spa

4-star4 stars
Great for families

Good to know

  • Highchair
  • In-room childcare (surcharge)
  • Babysitting or childcare (free)
  • Children's pool
Derb Bennis- N 16 bis Douh Batha, Fes medina, Fes, 30200, Morocco

Mountain riad with indoor pool, near Blue Gate
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Highchair
    • In-room childcare (surcharge)
    • Babysitting or childcare (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend,…Mar 10, 2020
  • It was an authentic stay ' all was fabulous ' breakfast and the service was excellent Feb 16, 2020

Riad Authentic Palace & Spa

from €78
  • Standard Double or Twin Room
  • Royal Suite
  • Family Suite
  • Superior Suite
  • Deluxe Double or Twin Room, Ensuite, Hill View
  • Deluxe Double or Twin Room, 1 Bedroom, Hill View

What’s around Riad Authentic Palace & Spa

Landmarks

  • In Fes El Bali
  • Blue Gate - 9 min walk
  • Kairaouine Mosque - 14 min walk
  • University of Al Quaraouiyine - 14 min walk
  • Bab Ftouh - 21 min walk
  • Royal Palace - 23 min walk
  • Tombs of the Merenides - 24 min walk
  • Borj Fez Mall - 30 min walk

Getting around

  • Fes (FEZ-Saiss) - 32 min drive
  • Fes Station - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 13 rooms
  • Arranged over

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

At the property

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Free use of nearby fitness center
  • Spa services on site
  • Spa treatment room(s)
  • Children's pool
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4090
  • Conference space size (meters) - 380
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1819
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Riad Authentic Palace & Spa’s small print

Also known as

  • Riad Fes Alcazar Suites
  • Riad Fes Authentic Palace Spa
  • Riad Authentic Palace & Spa Fes
  • Riad Authentic Palace & Spa Riad
  • Riad Authentic Palace & Spa Riad Fes
  • Riad Alcazar Suites
  • Fes Alcazar Suites
  • Authentic Palace & Spa Fes

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from January to December.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines; and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 3.5 per person, per night. This tax does not apply to children under 12 years of age.
    • Pool fee: EUR 1 per person, per week
    • Spa fee: EUR 1 per person, per night

    Optional extras

    Self parking costs EUR 2 per day

    Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)

    Airport shuttle for children between the ages of 12 and 18 costs EUR 2 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Riad Authentic Palace & Spa

    • Does Riad Authentic Palace & Spa offer free cancellation for a full refund?
      Yes, Riad Authentic Palace & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Riad Authentic Palace & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Riad Authentic Palace & Spa?
      Yes. Self parking costs EUR 2 per day.
    • Is there a pool at Riad Authentic Palace & Spa?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
    • Are pets allowed at Riad Authentic Palace & Spa?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Riad Authentic Palace & Spa?
      You can check in from 2:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Riad Authentic Palace & Spa?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Riad Authentic Palace & Spa?
      Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
    • What is there to do near Riad Authentic Palace & Spa?
      Recommended spots to visit include Blue Gate (9-min walk) and Kairaouine Mosque (14-min walk), along with University of Al Quaraouiyine (14-min walk) and Bab Ftouh (1.1 mi).

    Recent reviews

    Exceptional 9.4 From 12 reviews

    Very Good 8.0
    Very nice Road. Very hospitable.
    Michael, us1 night trip
    Exceptional 10.0
    Wonderful experience
    My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
    Pamela, us2 night romance trip
    Exceptional 10.0
    Mireia, es3 night trip
    Very Good 8.0
    EMMA, us2 night trip with friends

    Riad Authentic Palace & Spa

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