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SureStay Hotel by Best Western Kemptville

No-frills Kemptville guestrooms with comfy beds

  • Free continental breakfast, free WiFi, and free parking
From
€81
  • SureStay Hotel by Best Western Kemptville
  • Guest Room
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  • Guest Room
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1 / 31Guest Room
6.8.Good.
  • It was adequate. Nothing special but did the job for the night

    Dec 14, 2020

  • The washroom looks all new, the bed is very comfy.

    Oct 18, 2020

See all 133 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Shopping
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 42 guestrooms
  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Barbecue grills
  • Free newspapers in the lobby

For families

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Rideau River Provincial Park - 6.3 mi / 10.2 km
  • Osgoode Village Community Centre - 10.4 mi / 16.7 km
  • Watson's Mill - 17.8 mi / 28.7 km
  • Chapman Mills Marketplace - 20 mi / 32.2 km
  • Rideau Carleton Raceway - 21.3 mi / 34.3 km
  • Walter Baker Sports Centre - 22 mi / 35.5 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Location

  • Rideau River Provincial Park - 6.3 mi / 10.2 km
  • Osgoode Village Community Centre - 10.4 mi / 16.7 km
  • Watson's Mill - 17.8 mi / 28.7 km

What’s around

Landmarks

  • Rideau River Provincial Park - 6.3 mi / 10.2 km
  • Osgoode Village Community Centre - 10.4 mi / 16.7 km
  • Watson's Mill - 17.8 mi / 28.7 km
  • Chapman Mills Marketplace - 20 mi / 32.2 km
  • Rideau Carleton Raceway - 21.3 mi / 34.3 km
  • Walter Baker Sports Centre - 22 mi / 35.5 km
  • Nepean Sportsplex - 24.5 mi / 39.5 km
  • Carleton University - 27.4 mi / 44.1 km
  • Canadian Tire Centre - 29.3 mi / 47.1 km
  • Algonquin College - 28.1 mi / 45.2 km

Getting around

  • Ottawa International Airport (YOW) - 35 min drive
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 34 min drive

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Ontario may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Barbecue grills

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Designated smoking areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible bathroom vanity
  • Lever door handles
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • Tourist Inn Kemptville
  • Tourist Inn
  • Surestay By Best Kemptville
  • SureStay Hotel by Best Western Kemptville Hotel
  • SureStay Hotel by Best Western Kemptville North Grenville
  • SureStay Hotel by Best Western Kemptville Hotel North Grenville
  • Tourist Inn North Grenville
  • Motel Tourist Inn North Grenville
  • North Grenville Tourist Inn Motel
  • Tourist North Grenville
  • Tourist
  • Motel Tourist Inn

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Pets are allowed for an extra charge of CAD 20 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SureStay Hotel by Best Western Kemptville does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, dogs are welcome. There's a charge of CAD 20 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Gabriel Pizza (2 mi), Capilano Pizzeria (2.1 mi), and Sam's Pizzeria (2.1 mi).
  • During the winter, enjoy nearby recreation like sledding and snow tubing, and return when the snow melts for cycling and hiking.
6.8.Good.
  • 10.0.Exceptional

    Great service!

    Katrina, 1 night business trip, Aug 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and comfortable. The owners were very kind and polite. Over all a great stay

    3 night trip, Aug 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The rooms are updated and very clean. The only issue i had was although it says at the entrace door "masks are mandatory" (re: covid 19) a lot of the people, including staff were not wearing one.

    pam, 2 night romance trip, Aug 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great value

    Much better than expected, great service, clean and comfortable. Coffee great. Wifi sporadic. Overall good

    Phil, 2 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night romance trip, Aug 1, 2020

    Verified Expedia guest review

  • 4.0.Fair

    DO NOT STAY HERE

    Made us pay a cash deposit through covid. Booked a king room and was given a double. No one at front desk. Bugs in the bed. Outside was not taken care of. When told front desk about the bug the staff member asked if we wanted to go outside and look for the other bugs. Was told it was not their issue there was bugs. NO breakfast, not that I would eat there after the bug thing.

    Christina, 1 night trip, Jun 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Rooms were clean, but yard was a mess And very discouraging to actually go into the building ,and very icy

    Stew, 2 night business trip, Mar 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    Outside of property is in need of repairs and a clean up. Looks like a dump. No coffee maker in the room.

    2 night business trip, Feb 21, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Dirty hole

    Very dirty place

    Dmitry, 3 night business trip, Feb 18, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    We only stayed at this property since all the good hotels were taken. We were not expecting much and we never right poor reviews about any business. We take exception for these guys because of their exceptional rudeness and lack of hospitality. We found a cockroach on our bed. We were shouted at and told that we are from Toronto and hence we brought the cockroach with us. There was no apology given. We asked for a different room which was given to us grudgingly. The owners also offered us refund at 11 in the night to go somewhere else. We have a nine year old who was tired and asleep and there was nothing available anywhere due to family day weekend. Luckily I got the next day booked at a different hotel and proceeded to check out. The owners again said that there is no cockroach at their premise and refused to refund the second day night. I then told them that I will complain to Expedia and get refund for both the nights . I was then given refund for the second night. This review is for the shocking rudeness of the owners rather than the cockroach.

    Sumeetha, 2 night family trip, Feb 15, 2020

    Verified Expedia guest review

See all 133 reviews