Mama Shelter Toulouse

Photo gallery for Mama Shelter Toulouse

Primary image
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi

Overview of Mama Shelter Toulouse

Mama Shelter Toulouse

Toulouse hotel with 2 bars/lounges and restaurant, aimed at LGBTQ guests

9.0/10 Superb

249 verified guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is €92
Price available on 13/07/2022
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 4 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Cots/infant beds (surcharge)
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 7 min walk
  • Victor Hugo Market - 1 min drive
  • Basilica of Saint-Sernin - 5 min drive
  • Place Wilson - 5 min drive
  • Jardin Royal - 2 min drive
  • Japanese Garden Toulouse - 6 min drive
  • Pierre Baudis Congress Center - 7 min drive
  • Pont Neuf - 8 min drive
  • Museum of Toulouse - 8 min drive
  • Toulouse Business School - 8 min drive

Getting around

  • Blagnac Airport (TLS) - 19 min drive
  • Toulouse St-Agne Station - 5 min drive
  • Le TOEC Station - 8 min drive
  • Toulouse Matabiau Station - 12 min walk
  • Jean-Jaurès Metro Station - 2 min walk
  • Capitole Station - 5 min walk
  • Francois Verdier Station - 7 min walk

About this property

Mama Shelter Toulouse

Mama Shelter Toulouse features a rooftop terrace and puts you within a 10-minute walk of Capitole de Toulouse. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is 2.5 mi (4.1 km) from Zenith de Toulouse. Fellow travellers like the comfortable beds and helpful staff. Public transportation is only a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms


  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs and cats only, up to 26 lbs)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Water dispenser

Working away

  • 4 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 10 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for EUR 15.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).


This property caters to LGBTQ guests.

Guests can rest easy knowing that there's a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Impeccable service!
Immensely enjoyed my stay here. Really comfortable bed and very quiet room. The location was very central too. I was particularly impressed by the service. Everything was so seamless. I usually find one part of a hotel’s service to be weaker than the others, but here all the staff from the front desk to the restaurant to the housekeeping worked so well together! I’m hoping to come back soon!
4-night trip
Verified guest review

10/10 Exceptional

Top for Toulouse
Wonderful. Amazing service from all the staff from check-in to check-out. Great design, fantastic bed & bathroom, great breakfast. We loved the restaurant and bar and the great DJ. Will definitely stay again, as Toulouse is beautiful and well worth a visit.
Lloyd, 2-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

Amazing stay
The team were attentive and accommodating and did their best to meet all the needs I had for my stay. They made my day in Toulouse excellent.
Julie Ryan, 1-night trip
Verified guest review

10/10 Exceptional

Mama Toulouse.
My wife and I had a wonderful stay at Mama Shelter Toulouse. The staff was very friendly and welcoming. The location is great and the atmosphere has a great vibe. Will definitely look to stay at another Mama Shelter on our next trip.
2-night trip
Verified guest review

8/10 Very good

Great service, great decor, well located
Great service and friendly staff (on the front desk and the rooftop bar), with a very cool decor throughout. We booked the 'small' room, and underestimated just how small it is. Would happily stay at the Mama Shelter in Toulouse again, but wouldn't recommend the 'small' room.
Jonathan, 1-night trip
Verified guest review

8/10 Very good

marc, 1-night trip
Verified guest review

10/10 Exceptional

Trendy hotel
Nice and comfortable hotel, very trendy with a good restaurant. Location was good too. Only downside is that rooms can be quite small.
4-night trip
Verified guest review

10/10 Exceptional

Nice hotel
Lovely hotel, very central. Has everything you need. Great rooftop that was unfortunately not open to the public on the day we were there.
segolenne, 1-night trip
Verified guest review

6/10 Good

Over all a disappoint stay. Nothing special about this hotel besides a fancy decoration. Really unfriendly staff. I do not recommend this place.
Marie-Luise, 1-night business trip
Verified guest review