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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

SHIBUYA STREAM EXCEL HOTEL TOKYU

3.5-star3.5 stars
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002, Japan

3.5-star hotel with restaurant, near Shibuya Crossing
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location, very central to train stations. Comfortable rooms and simple but good…Feb 23, 2020
  • Wonderfull hotel. Great location. Nov 22, 2019

SHIBUYA STREAM EXCEL HOTEL TOKYU

from €203
  • Standard Double Room
  • Standard Twin Room
  • Superior Twin Room
  • Superior Corner Twin Room
  • Deluxe Twin Room, Corner
  • Standard Double Room (Shower Only)
  • Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View
  • Deluxe Double Room, 1 King Bed, Non Smoking, City View
  • Standard Single Room (Shower Only)

What’s around SHIBUYA STREAM EXCEL HOTEL TOKYU

Landmarks

  • In Shibuya
  • Shibuya Crossing - 8 min walk
  • Meiji Jingu Shrine - 30 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Midtown - 42 min walk
  • Tokyo Tower - 2.7 mi / 4.3 km
  • Tokyo Dome - 6.1 mi / 9.8 km
  • Sensō-ji Temple - 10.3 mi / 16.5 km

Getting around

  • Tokyo (HND-Haneda) - 17 min drive
  • Shinsen Station - 14 min walk
  • Ebisu Station - 15 min walk
  • Daikan-yama Station - 18 min walk
  • Shibuya Station - 7 min walk
  • Omote-sando Station - 17 min walk
  • Naka-Meguro Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Microwave in a common area
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2018
  • Elevator
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Braille signage
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

SHIBUYA STREAM EXCEL HOTEL TOKYU’s small print

Also known as

  • STREAM EXCEL HOTEL TOKYU
  • SHIBUYA STREAM EXCEL TOKYU
  • STREAM EXCEL TOKYU
  • Shibuya Stream Excel Hotel Tokyu Tokyo
  • Shibuya Stream Excel Tokyu
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
  • SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2800 per night

Buffet breakfast is offered for an extra charge of JPY 2600 for adults and JPY 1300 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SHIBUYA STREAM EXCEL HOTEL TOKYU

  • Are pets allowed at SHIBUYA STREAM EXCEL HOTEL TOKYU?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at SHIBUYA STREAM EXCEL HOTEL TOKYU?
    Yes. Self parking costs JPY 2800 per night. Parking spots may be limited.
  • What are the check-in and check-out times at SHIBUYA STREAM EXCEL HOTEL TOKYU?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM.
  • What is there to do near SHIBUYA STREAM EXCEL HOTEL TOKYU?
    Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo National Olympic Stadium (1.8 mi) and Tokyo Midtown (2.2 mi).
  • Are there restaurants at or near SHIBUYA STREAM EXCEL HOTEL TOKYU?
    Yes, there's an onsite restaurant. Nearby restaurants include YAYOIKEN (2-min walk), CAFFE VELOCE (2-min walk), and Cafe de CRIE (3-min walk).

Recent reviews

Superb 9.2 From 293 reviews

Very Good 8.0
New hotel in shibuya
A great hotel overall. A bit confusing to reach the hotel as there are works going on at the station. There’s also construction at the hotel til March so if you need to rest in the day it’s a bit loud!
ie3 night trip
Very Good 8.0
Nice, new boutique style hotel.
Great room, bigger than most in Tokyo, separate toilet and shower/bath room which was really nice
ie1 night business trip
Very Good 8.0
great new modern hotel
right in the heart of shibuya, the rooms are very warm though so a little hard to sleep sometimes. really good that they gave a handy phone to use while you stay!
ie1 night business trip
Very Good 8.0
New, clean, modern, convenient with shibuya station entrance just outside and lots of restaurants on the 2nd and 3rd floor
ie5 night business trip
Good 6.0
Good, probably not again tho
Was new, but lacking character. Overall was good considering price and for Tokyo. Could do something better with the bar. Layout kinda uninviting.
David, sg4 night business trip
Exceptional 10.0
Great location, clean and comfortable
This is a very nice hotel located in a great part of Tokyo. Right next to a rail station, restaurants and shopping plazas. Room was clean and comfortable. Never seen a shower/tub combo like it has though. The moment you open the shower/tub door, you are in the shower/tub. In other words, you can't take anything inside that you want to keep dry such as clothes or cellphone for music. Another thing that I've seen others comment on, even though we were on the 11th floor, you could still hear street noise when awake. They did not prevent us from having a good night of sleep however. I would stay there again.
John, us2 night trip
Exceptional 10.0
Great hotel!
Our two night stay in this hotel was amazing. Great room - small but adequate, and everything is laid out really well so you don’t really notice the small size. Everything was clean and smart. Comfy bed, pillows & bed linen. Fab location too as it’s close to the Shibuya station and in a mall full with restaurants.
Helen, as2 night trip
Very Good 8.0
Stayed over couple of nights during New Years Eve. Service was good, the room wasn't immaculately clean like the other hotels we stayed at when we first entered. Much better after the days service. We were a family and had two kids, no kids pack and slippers like the other hotels as well. Geared more towards business. You have to take two elevators to get to your rooms. One to the lobby floor, then another set of banks too you room floor. That can get a little old.
us2 night business trip
Exceptional 10.0
Great location. Close to train, shopping and dining
Joseph, us3 night trip
Very Good 8.0
The location is superb but one of the problem is they don't have lobby that attach to the parking lot so we have to bring our own luggage to the 4th floor.
Fadri, id4 night family trip

SHIBUYA STREAM EXCEL HOTEL TOKYU

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