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1 room, 2 adults

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

5-star5 stars
Boulevard Kukulkán KM 17 B, Cancun, QROO, 77500, Mexico

Adults-only beachfront property with golf course, near Delfines Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great stay. Mercedes, Apollo, Javier made it so much better! Great service thank you guys…Jan 29, 2019
  • Our stay was great! Miguel and Cora went above and beyond to see that we were taken care…Jan 28, 2021

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

from €326
  • Junior Suite, Oceanfront
  • Junior Suite, Oceanfront (Superior)
  • Junior Suite, Oceanfront (Corner)

What’s around Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 4 min walk
  • El Rey Ruins - 13 min walk
  • Aquaworld - 24 min walk
  • Maya Cancun Museum - 11 min walk
  • Ballenas Beach - 28 min walk
  • Costa Occidental de Isla Mujeres National Park - 35 min walk
  • Marlin Beach - 2.4 mi / 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

At a glance

Key facts

Size

  • 156 rooms

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more through March 31, 2021. Rapid antigen screenings for COVID-19 are available by appointment for all other bookings (surcharge). PCR screenings for COVID-19 are also available for a surcharge. Guests will be advised of the health screening options on arrival and will be able to schedule appointments in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Sauna
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Swim-up bar
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 15
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

  • Aerobics
  • Pilates
  • Yoga

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive’s small print

Also known as

  • Iberostar Cancun Star Prestige All Inclusive Adults
  • Iberostar Star Prestige All Inclusive Adults
  • Iberostar Star Prestige Inclu
  • Iberostar Cancun Star Prestige All Inclusive Adults Only

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices and the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

  • Does Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    Yes, there are 6 onsite restaurants. Nearby restaurants include El Conquistador (8-min walk), Captain's Cove (12-min walk), and Puerto Madero (2.1 mi).
  • Is there an onsite casino at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.

Recent reviews

Superb 9.0 From 781 reviews

Exceptional 10.0
Excellent
In one word EXCELLENT!!!!!
Ezra, us5 night trip
Fair 4.0
Need to upgrade their menus.
Food was the biggest issue. Not quality food. Limited amount of restaurants with very few items on menu. Hotel is also very run down. Need a major renovation.
Alston, us3 night trip with friends
Exceptional 10.0
Very clean hotel! Helpful staff and great amenities
Savannah, us5 night family trip
Very Good 8.0
Great stay!
Good: -Beautiful lobby, grounds, room, pool. Smelled amazing. -Comfy bed, cozy sheets, plenty of hot water, great shower. -Loved loungers in pool. Aqua fit, cycle & yoga were fun. I liked that the people leading the activities would come around & tell you about them but weren't pushy. -The 'scene' felt more laid back rather than a crazy loud party which is exactly what I was looking for. -Best chai latte I have ever had at lobby bar & amazing mudslides. -Fun to take a bath in outdoor tub on balcony. -Very friendly staff & hotel followed Covid guidelines - felt clean & safe. -Buffets were good & plenty to choose from. -Entertainment (break-dancers, beatboxers, etc. the night we were there) on the family side was enjoyable. -Got 30 min massage at spa - good, but not amazing. Therapist very nice, facilities average. Not So Good: -Be VERY careful if you have allergies. My friend has a severe nut allergy, told hostess & waiter who confirmed they understood, but she ended up having a reaction. She got a note from the manager the next morning to take to meals to explain in detail in Spanish, but the hostess/waitstaff/chef still often couldn't tell her which foods she could/couldn't eat. Would be helpful if they had more knowlege of what goes into their food for those with allergies. -La Horma was average, enjoyed buffets more. -Service at the pool and beach was bad. Overall, I would recommend and really enjoyed my time there.
Amy, us2 night trip with friends
Very Good 8.0
Very nice
This is a nice hotel! We loved the amenities in our room including the spa tub on the balcony that we used daily. A few not so great things... there is some type of entertainment that happens every night until 11pm. It’s crazy loud and some is obnoxious. There was one evening with a violinist... he was spectacular. Then there is covid. The rules at the buffets are not posted so there’s confusion as to what you can acquire yourself and what must be served to you. The biggest problem is there is no one there to serve you but miraculously always someone to reprimand. It was annoying. The hotel was quiet and everyone was nice. We will hopefully return but not until covid is done.
Codi, us5 night trip
Exceptional 10.0
New, clean, great service!
We loved it. The hotel was very clean. Our room was large and we loved the ocean view with the tub on the balcony. We got there early, but was access to the breakfast buffet and got into our room early which was really nice of the hotel staff! The buffet for breakfast and lunch was awesome. We didn't love the food in any of the restaurants, but it was all ok tasting. We tried out the buffet on the non adults side and it wasn't that great either so stick to the buffet on the Coral Level side. The customer service was 90% good - we encountered a couple of people that were a little not super friendly, but I would be grumpy carrying drinks back and forth all day in this hot sun too. Halfway though our trip the spa sent an email offering $90 massages. Mine was great, but the hubby's masseuse was not to his liking so it seems that the spa is hit or miss. You are within a 10 minute walk from the Cancun sign - try to go at sunrise. If you come in the summer you can release turtles! We would recommend this to our friends. Everyone wore masks except if you were at the beach or pool, but the chairs were nicely spaced out.
Mimosa, us5 night trip
Fair 4.0
Where do I begin. So My wife and I arrive and from jump street we had problems. I’m told the reservation was for 1 suite, 1 adult which was my fault. I totally overlooked the normal 1 room, 2 adults default from Expedia search that I put in while looking for a vacation for my wife & I. So immediately they charge me an additional $890. I was not to happy about that, but it was partly my fault for not noticing that when I booked it. But I kind felt like that got one on me feeling. So Coral Level is the Adult Premium Area of the Hotel. Beautifully designed and spectacular area of the hotel. No problems with that. But that where the compliments stop. Armando was the first to greet us and from jump street it felt like a hustle. He told me the $890 charge was going to be a hold. It wasn’t. It was a straight up charge. Which I would have used a different card knowing that. Then he sends me to our Concierge Carlos. Then the real hustle begins. He brings out this list of all the so called savings so that I could get back some of the money that I had spent for having the extra guest (my wife). All I have to do is sit through a 90 minute breakfast with Carlos so that he could explain to us about the other properties Iberostar has worldwide (timeshare). We declined. We get our room where the AC didn’t work good at all. The restaurants don’t open for lunch until 1:00pm. Which is odd. You must have reservations for all evening dinners. We checked out early. It was awful customer service
ScottH, us6 night romance trip
Exceptional 10.0
The resort is beautiful. Me and my friends stay at the adults only coral Iberostar. The rooms was huge with a tub on the balcony. The staff is very attentive and the food , drinks was good. I highly recommend this resort. I’ll be returning in the future.
Chavone, us3 night trip with friends
Exceptional 10.0
The property is beautiful. This hotel is very clean. The beach is amazing and the ocean water is the blue that you dream of. The
us6 night trip
Exceptional 10.0
Great solo stay.
I travelled solo, and the staff made me feel so welcomed and they took care of me, really a great trip. Staff is amazing, the food is really good and the hotel installations, superb. One IMPORTANT thing to note, when cleaning the room the staff doesn't disinfect the surfaces, I had to use lysol wipes and clean again.
Jorge, mx3 night trip

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive