Guests
All properties in Heilbad Heiligenstadt, Thuringia, Germany

Hotel Am Vitalpark

Luxury hotel with 2 restaurants, near Märchenpark Heilbad Heiligenstadt

  • Free WiFi and free parking
From
€129

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1 / 56Hotel Am Vitalpark
In Der Leineaue 2, Heilbad Heiligenstadt, 37308, TH, Germany
8.8.Fabulous.
  • Very well appointed rooms in a useful location for work, Covid measures were reassuring.

    Aug 27, 2020

  • The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for…

    Feb 8, 2020

See all 201 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Walkable
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 130 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 4 indoor pools and outdoor pool
  • Health club

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Heart of Heilbad Heiligenstadt
  • Märchenpark Heilbad Heiligenstadt - 2 min walk
  • Heinrich-Heine-Kurpark - 9 min walk
  • Eichsfeld Museum - 19 min walk
  • Eichsfelder Kulturhaus - 24 min walk
  • Wallfahrtskapelle Etzelsbach - 6.5 mi / 10.4 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Plus Room, 1 Double Bed, Balcony
  • Comfort Room
  • Suite

What’s around

Landmarks

  • Heart of Heilbad Heiligenstadt
  • Märchenpark Heilbad Heiligenstadt - 2 min walk
  • Heinrich-Heine-Kurpark - 9 min walk
  • Eichsfeld Museum - 19 min walk
  • Eichsfelder Kulturhaus - 24 min walk
  • Wallfahrtskapelle Etzelsbach - 6.5 mi / 10.4 km
  • Brewery Neunspringe Worbis GmbH - 13.8 mi / 22.2 km
  • Alternativer Bärenpark Worbis - 14.2 mi / 22.8 km
  • Skywalk Sonnenstein - 19.4 mi / 31.2 km
  • Grenzlandmuseum Eichsfeld - 19.6 mi / 31.6 km

Getting around

  • Erfurt (ERF) - 82 min drive
  • Heilbad Heiligenstadt Station - 26 min walk
  • Bodenrode Station - 6 min drive
  • Beuren Station - 9 min drive
map
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In Der Leineaue 2, Heilbad Heiligenstadt, 37308, TH, Germany

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of indoor pools - 4
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Segway rental/tour on site
  • Outdoor pool
  • Health club
  • Number of spa tubs - 2
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 3154
  • Conference space size (meters) - 293
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Leine Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Leineaue - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Segway rental/tour on site

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 39.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of EUR 19 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
  • Hotel Am Vitalpark Hotel
  • Best Western Plus Hotel Am Vitalpark
  • Hotel Am Vitalpark Heilbad Heiligenstadt
  • Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
  • Best Western Plus Am Vitalpark Heilbad Heiligenstadt
  • Best Western Plus Am Vitalpark
  • BEST WESTERN Hotel am Vitalpark

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Am Vitalpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 indoor pools, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Yes, pets are welcome. There's a charge of EUR 19 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Chicano (12-min walk), Forsthaus Kellner (4.4 mi), and Cafe alte Schule (5.2 mi).
  • Have fun with onsite activities like mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours and segway rentals. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby outdoor pool.
8.8.Fabulous.
  • 6.0.Good

    Clean, but old

    A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.

    1 night business trip, Nov 13, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Mit kleinen Mankos ein schöner Aufenthalt

    Mit kleinen Abstrichen war der Aufenthalt sehr gut. Das Personal war super freundlich und das Zimmer war sauber. Kleine Mankos: Wir hatten eine Suite mit einem Doppelbett und einer Schlafcouch gebucht. Die Schlafcouch ist sehr unbequem und nicht zu empfehlen. Sie kann lediglich für kleinere Kinder genutzt werden. Unser Zimmer lag gegenüber dem Restaurant. Da es an beiden Abenden lau war, haben die Hotelgäste die Terasse genutzt und somit war es nicht wirklich ruhig. Am zweiten Abend wurde das Ganze durch eine Veranstaltung mit sehr lauter Musik getoppt. Auch durfte man durch diese Veranstaltung das Restaurant nicht benutzen. Stattdessen wurde dieses im Frühstücksraum serviert, was dadurch ein klein wenig Kantinencharakter bekam. Wirklich schön sind das Schwimmbad und die Therme. Achtung: Das ist auch für die Öffentlichkeit zugänglich und wird für Schwimmkurse genutzt.

    Kerstin, 2 night family trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wellness in Thüringen

    Alles super, bis auf das Abendbuffet - das hat uns teilweise nicht so geschmeckt (Currychremesuppe, Kartoffelgratin und die Desserts waren nicht so toll). Frühstück war klasse, Schwimmbad auch. Das Zimmer liess auch keine Wünsche offen.

    Thomas, 3 night trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Dejligt for børn

    Dejligt hotel. Fint badeland både indendørs og udendørs. God morgenmadsbuffet. Fine udflugtsmål i nærheden. Lidt kringlet hvordan man skulle bruge badelandet, man følte sig ikke helt velkommen.

    Elsebeth Beck, 4 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    + Sehr großes Zimmer, sauber, schneller Check-In, TOP Frühstücksbuffet mit einer riesigen Auswahl, spitzenmäßige Bade- und Saunalandschaft. - Mini-Bar kühlt nicht wirklich, was gerade im Sommer ärgerlich ist; Zustellbett ist nur eine Liege

    4 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Alles gut ,gerne wieder

    1 night family trip, Jun 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Bonne étape d'affaire

    Séjour agréable et confortable. Dommage qu'on ne puisse profiter des installations sportives à cause du Covid

    4 night business trip, Mar 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Agréable séjour d'affaire

    Chambre confortable et personnel très plaisant et compétent. J'ai apprécié, en cette période covid compliquée, de pouvoir déjeuner le matin en salle et de pouvoir commander un dîner en ville, livré et organisé par l'hôtel. Je regrette (l'hôtel n'y est pour rien) de ne pas pouvoir bénéficier de tous les services.

    Tanguy, 4 night business trip, Jan 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Das Frühstück war für Corona Zeiten Klasse und gut organisiert. Was mir nicht gefallen hat das, obwohl im Internet "kostenloses Frühstück!" steht, dieses auf der Rechnung erscheint.

    4 night business trip, Nov 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sehr schöne und saubere Hotel! Freundlichen Personal,Große Lob für Rezeption,Service und Zimmermädchen! Schwimmbad sehr schöne und die Frau von Eingang sehr freundlich !Wir kommen gerne wieder zurück!👌

    Mihaela, 2 night family trip, Oct 15, 2020

    Verified Expedia guest review

See all 201 reviews