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Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Lobby
Outdoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Suite, Multiple Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Overview of Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

2.5 star property
Art Deco hotel with outdoor pool, near Walt Disney World® area

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
11409 Marbella Palms Ct, Orlando, FL, 32836
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Corner/local shop
  • ATM/banking services
  • Vending machine
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

About this area

What's nearby

  • Walt Disney World® area - 28 min walk
  • Orlando Vineland Premium Outlets - 2 min drive
  • Disney Springs™ - 6 min drive
  • Orange County Convention Center - 6 min drive
  • Walt Disney World® Resort - 7 min drive
  • Aquatica - 7 min drive
  • Disney's Typhoon Lagoon Water Park - 9 min drive
  • Pointe Orlando - 7 min drive
  • Wonderworks - 8 min drive
  • CoCo Key Water Resort - 9 min drive
  • The Wheel at ICON Park™ - 9 min drive

Getting around

  • Orlando International Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 46 min drive
  • Orlando Station - 21 min drive
  • Winter Park Station - 25 min drive
  • Kissimmee Station - 27 min drive

Restaurants

  • Portillo's Hot Dogs - 10 min walk
  • White Castle - 10 min walk
  • Chick-Fil-A - 14 min walk
  • The Cheesecake Factory - 19 min walk
  • McDonald's - 3 min drive
Map

About this property

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

When you stay at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel, you'll be within a 10-minute drive of Walt Disney World® area and Orange County Convention Center. You can get a workout in at the 24-hour fitness centre, or take a dip in the outdoor pool. This Art Deco hotel is also within a short drive of Disney Springs™ and Walt Disney World® Resort. The overall value and comfortable guest rooms get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 24.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Shuttle service
    • Parking

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Holiday Inn Express Suites Orlando Lake Buena Vista

Frequently asked questions

Does Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel and nearby?
Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel has an outdoor pool and a 24-hour fitness centre.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional
This place Awesome...clean everything
Johnnie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Value
Great value and clean rooms with reasonable breakfast. Fooled me on the undisclosed parking cost. I was unaware of the parking fee until check-in.
Daniel, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cold pool
Pool was colder than the ocean. Hot tub not working.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family Disney vacation with my girls
The beds were really cozy. The hotel was clean. The staff was great. The free breakfast was good and coffee was great. We will stay there again for sure.
Catherine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were very impressed by our experience here! Definitely would stay again! Thank you!
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Great location, clean and plenty of space in the room. We enjoyed the pool area very much.
Elisha, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mediocre
Hotel was OK. The gentleman checking us and was rude and not helpful. I was very disappointed at the gotcha fee of 25 at night parking. Clearly, the hotel is doing this on purpose, marketing a reasonable price on hotels.com just to hit you with some random parking fee, which is not correctly advertised. They’re just hiding a resort fee basically. Also, they were not restocking their breakfast very well for the last 30 minutes, which is very busy.
Calvin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was clean and very cozy. Free buffet breakfast was hot and delicious. Will definitely stay here again.
Angelica, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They charge you for parking when you get there
Be careful, they charge 24 dollars for parking. At no place do they mention this cost. The hotel is in a hotel community with 6 other hotels all sharing the same area and parking. The Holiday Inn is cheaper because the other hotels include parking in their price and this hotel does not. Of course I chose this hotel because it was 20 dollars cheaper but it is not, they just bill you on the back end. The gentleman at the desk to his credit was patient and polite with us as we continued complained about this hidden charge. He even agreed that it should be included. It's not his policy of course and we understand that but for the hotel to have flyers saying their Hotels.com rate is 9.6 doesn't sit well with us. Also, we were given a handicapped room which we didn't need nor want. The hotel is fine but they hide their fees.
S Lyle, 1-night trip
Verified Hotels.com guest review