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Hotel Indigo Memphis Downtown, an IHG Hotel

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Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Premium Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Indigo Memphis Downtown, an IHG Hotel

Hotel Indigo Memphis Downtown, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Beale Street

8.2/10 Very good

1,020 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
22 N B.B. King Blvd, Memphis, TN, 38103

Room options

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 9 min walk
  • FedEx Forum - 12 min walk
  • Memphis Zoo - 10 min drive
  • Simmons Bank Liberty Stadium - 14 min drive
  • University of Memphis - 17 min drive
  • Graceland - 14 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 22 min walk

Restaurants

  • Bon Ton Café - 3 min walk
  • McEwen's on Monroe - 4 min walk
  • Cafe Keough - 5 min walk
  • Automatic Slims - 5 min walk
  • Flight Restaurant and Wine Bar - 6 min walk

About this property

Hotel Indigo Memphis Downtown, an IHG Hotel

Hotel Indigo Memphis Downtown, an IHG Hotel puts you in a great location, within a 15-minute walk of Beale Street and FedEx Forum. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Memphis Clover Club, which serves American cuisine and is open for breakfast, lunch and dinner. A 24-hour fitness centre and a bar/lounge are other highlights. Fellow travellers like the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 22.00 per night; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Special features

Dining

Memphis Clover Club – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 24.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 22.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown, an IHG Hotel Hotel
Hotel Indigo Memphis Downtown, an IHG Hotel Memphis
Hotel Indigo Memphis Downtown, an IHG Hotel Hotel Memphis

Frequently asked questions

Does Hotel Indigo Memphis Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Memphis Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Memphis Downtown, an IHG Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Memphis Downtown, an IHG Hotel on 9 February 2023 start from €144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Memphis Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Memphis Downtown, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo Memphis Downtown, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lb per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo Memphis Downtown, an IHG Hotel?
Yes. Self-parking costs USD 22.00 per night.
What are the check-in and check-out times at Hotel Indigo Memphis Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Indigo Memphis Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (11-min drive) is nearby.
What is there to do at Hotel Indigo Memphis Downtown, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming and segway hire. Enjoy amenities such as a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hotel Indigo Memphis Downtown, an IHG Hotel?
Yes, Memphis Clover Club offers American cuisine. Nearby restaurants include Bon Ton Café (3-min walk), McEwen's on Monroe (4-min walk) and Cafe Keough (5-min walk).
What's the area around Hotel Indigo Memphis Downtown, an IHG Hotel like?
Hotel Indigo Memphis Downtown, an IHG Hotel is in Downtown Memphis, a short 9-minute walk from Beale Street and 12 minutes' walk from FedEx Forum. Travellers say that the area is walkable and good for families.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jeremy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at Hotel Indigo
We were in town for the cheerleading competition. The hotel was close by and the staff was wonderful. The burgers at the restaurant were very good and huge. Couldn’t eat it all but it was so good. Will definitely stay here again if we come to Memphis for multiple days.
Marsha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

6/10 Good

Melaneece, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied, customer
My stay was Awesome and the room was absolutely wonderful.the bed was amazing
Alfonzo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marcus, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Braden, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mike, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No water, no toilet, no refund
Showed up to check in for an overnight NYE stay, and was told by the front desk lady that there was no hot water, no water pressure and no working toilets in the building. Because these conditions were completely unacceptable and we are not Cub Scouts camping in a forest, I asked about a refund. She said they would issue refunds if we chose not to stay and had booked through the hotel, but if we had booked through a third-party site, we would have to go through that site. We scrambled to find another place to stay and then started the process with Hotels.com to get a refund. I have to note that the site's Travel Team did a good job of updating and communicating with me over the course of three days, which is very much appreciated. In the end, however, the hotel would not grant a refund. Guess the hotel expected guests to just check into their rooms, never wash their hands, never take a shower and also "hold it" till they could find somewhere else down the street to "go." There is a way to make things right by your guests when you, as the hotel, cannot provide even the basic services they pay for. But by keeping people's money, you chose not to do that. I do not recommend this hotel.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Julie, 1-night family trip
Verified Hotels.com guest review