• Service fee: 10 per cent
• COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay
• COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay

• Breakfast costs between MXN 580 and MXN 780 for adults, and MXN 290 and MXN 390 for children (approximately)
• Airport shuttle service is offered for an extra charge of MXN 3800 per vehicle (roundtrip. Maximum occupancy 3)

• Swimming pool

• In-room babysitting is available for an extra charge

• Service animals exempt from fees
• Pets are allowed for an extra charge of MXN 2000 per pet, per stay

• Valet parking costs MXN 200 per day
• Parking height restrictions apply

• Guests under 18 years old are not allowed in the spa
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property requires that all guests aged 3 and over receive on-site PCR COVID-19 testing (MXN 2000 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.