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Múcura Hotel & Spa

Photo gallery for Múcura Hotel & Spa

Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Elite Room, 1 King Bed, Non Smoking | Balcony
32-inch Smart TV with satellite channels, TV

Overview of Múcura Hotel & Spa

Múcura Hotel & Spa

3.0 star property
Mediterranean hotel in shopping district in Marbella

8.4/10 Very good

74 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Spa
  • 24/7 front desk
Map
Avenida 3 # 65 - 104, Cartagena, Bolívar, 130002
Main amenities
  • Daily housekeeping
  • Near the beach
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self-parking

Room options

About this area

What's nearby

  • In Marbella
  • Clock Tower - 15 min drive
  • Bocagrande Beach - 13 min drive
  • Ayala Center - 15 min drive
  • Blanca Beach - 96 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 1 min drive

Restaurants

  • Amasa - - 6 min walk
  • Blas El Teso - 4 min drive
  • Erre De Ramon Freixa - 5 min drive
  • La Langosta - 5 min drive
  • Restaurante el zaguan - 6 min drive

About this property

Múcura Hotel & Spa

Múcura Hotel & Spa puts you only 0.4 mi (0.6 km) from the airport, and 3 mi (4.8 km) from Ayala Center. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or aromatherapy. Fellow travellers love the helpful staff and airport proximity.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Spa services

Accessibility

  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of COP 90000 per stay

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Múcura Hotel & Spa Hotel
Múcura Hotel & Spa Cartagena
Múcura Hotel & Spa Hotel Cartagena

Frequently asked questions

Does Múcura Hotel & Spa offer free cancellation for a full refund?
Yes, Múcura Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Múcura Hotel & Spa?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Múcura Hotel & Spa on 11 December 2022 start from €53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Múcura Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Múcura Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Múcura Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Múcura Hotel & Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Múcura Hotel & Spa?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (12-min drive) is nearby.
What is there to do at Múcura Hotel & Spa and nearby?
Múcura Hotel & Spa has a Turkish bath and spa services, as well as a garden.
Are there restaurants at or near Múcura Hotel & Spa?
Yes. Nearby restaurants include Amasa - (6-min walk), La Langosta (2.2 mi) and La Galeria Gourmet (2.5 mi).
What's the area around Múcura Hotel & Spa like?
Múcura Hotel & Spa is in Marbella, a short 1-minute drive from Cartagena (CTG-Rafael Nunez Intl.) and 15 minutes' walk from Marbella Beach. Travellers recommend the hotel for its quiet location.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

4/10 Fair

Alvaro E, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Beware: No Hot Water and Poor Service
Beware: there was no hot water during our stay and several other guests we spoke with had little to no water at all. I'd like to give the benefit of the doubt, but strongly believe the hotel staff were instructed to play games with the water situation. When we arrived in the afternoon, we told the evening/night clerk there was no hot water. He claimed various things, including that it was broken, that it had been shut off and didn't know how to turn it back on, and that the water really wasn't that cold anyway (which it was). He finally said the morning staff could fix it (of course, they too said they didn't know how but would call someone).After we repeatedly asked about the water and threatened not to pay our bill, that person arrived at 11 am (right while we were checking out) and apparently did switch it on. So, it appears the hotel intentionally turned it off and told staff to stall in trying to fix/turn it back on. Yes, the hotel is close to the airport (it's best feature) but for only a short cab ride and less than $10 more per night, we had much better accommodations in the heart of the old city. Seriously think twice about staying here and/or try the water as soon as you arrive and begin complaining immediately if it's not working.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great, convenient location
Nice and close to the airport so you can walk there. There is a park nearby that you can walk or jog at night that is safe and well lit as it is used by its citizens. We took a transport to Barranquilla and the location was perfect to get out to the highway. I would rate it higher except that we had our room in the second level requiring carrying luggage using a winding and narrow stair with 13 steps. Not for those with mobility issues.
Alfredo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and nice
Juan, 2-night family trip
Verified Expedia guest review

4/10 Fair

Too much noise!
My room was near the entrance and the noise and talking would not allow me to sleep. I initially thought it was the guest. But, at night and earl3in the morning it was actually the staff. I would think that at least the staff would make an attempt to lower their voices at night at during the early morning...no!!! I have stayed at Mucura before this last stay was horrible for me and I'm a deep sleeper. I'm very disappointed as I like the properties convenience to the airport.
Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good basic clean hotel. Ideal if you need be near the airport next morning. Very helpful staff. Excellent breakfast
Andres, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Amit, 1-night trip
Verified Hotels.com guest review