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The Wembley A St Giles Hotel Penang

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Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Executive Suite | 1 bedroom, premium bedding, down duvets, in-room safe

Overview of The Wembley A St Giles Hotel Penang

VIP Access

The Wembley A St Giles Hotel Penang

4.0 star property
4-star hotel in Downtown George Town with 2 bars/lounges and outdoor pool

8.4/10 Very good

648 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
183, Jalan Magazine, George Town, 10300

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 1 min drive
  • Gurney Drive - 7 min drive
  • Penang Hill - 21 min drive
  • Queensbay Mall - 15 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 16 min drive
  • Penang Sentral - 28 min drive

Restaurants

  • Pizzaiola - 3 min walk
  • Presgrave Street Hawker Centre - 4 min walk
  • 888 Hokkien Mee - 4 min walk
  • DeHappy Seafood Restaurant - 4 min walk
  • Restoran Zim Sum - 5 min walk

About this property

The Wembley A St Giles Hotel Penang

When visiting George Town, The Wembley A St Giles Hotel Penang is a great choice to consider. Guests can indulge in massages, and Wembley Cafe serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a fitness centre. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Local/corner shop

Working away

  • 10 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Wembley Cafe – This coffee shop serves breakfast, lunch and dinner.
DSRT Sky Room – On-site rooftop bar. Reservations are required. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 45 for adults and MYR 25 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Wembley A St Giles Penang
The Wembley A St Giles Hotel Penang Hotel
The Wembley A St Giles Hotel Penang George Town
The Wembley A St Giles Hotel Penang Hotel George Town

Frequently asked questions

Does The Wembley A St Giles Hotel Penang offer free cancellation for a full refund?
Yes, The Wembley A St Giles Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Wembley A St Giles Hotel Penang?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Wembley A St Giles Hotel Penang on 6 February 2023 start from €65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Wembley A St Giles Hotel Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Wembley A St Giles Hotel Penang?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at The Wembley A St Giles Hotel Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Wembley A St Giles Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at The Wembley A St Giles Hotel Penang?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at The Wembley A St Giles Hotel Penang and nearby?
The Wembley A St Giles Hotel Penang has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near The Wembley A St Giles Hotel Penang?
Yes, there's an on-site restaurant, Wembley Cafe. Nearby restaurants include Pizzaiola (3-min walk), Presgrave Street Hawker Centre (4-min walk) and 888 Hokkien Mee (4-min walk).
What's the area around The Wembley A St Giles Hotel Penang like?
The Wembley A St Giles Hotel Penang is in Downtown George Town, a short 2-minute walk from KOMTAR and 6 minutes' walk from Penang Times Square. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

2/10 Poor

Feel cheated
I have made the booking for a Deluxe room on the Hotels.com site but upon checking in, I was given a standard room instead of my booked Deluxe room. The hotel gave me the excuse that they are fully booked. However, upon checking again, they told me that they have a Deluxe room available but i have to pay extra for the so called upgrade.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Home away from home
Stay is always great..FO manager is great with her team..only comment is the room towels need to be change..
TIMOTHY JASON, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room is spacious.
TSZ WAI MICHAEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hoo Leong, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Like the bathroom and breakfast buffet the most. 1. Soundproofing leaves a lot to be desired as we can hear dogs barking, vehicles honking even at level 22. Can hear KTV bass booming at lobby lounge. 2. Hairdryer was not working. 3. Upon checking in, air conditioning was not working well. Turns out filter was choked. Aren't regular checks on these being made prior guest checking in?
Tuck Wah, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great location. The lobby staff, from the front desk to the concierge, were very helpful. The room was serviced only every second day, but I appreciated that I was informed at check-in and could request top-up of amenities. What probably could be improved is the housekeeping department. Towels and bedlinen were not in the best shape. Some stains were noted on bath towels, and some of the bed linen had holes in them.
Kok Kai, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location that is within walking distance to several food streets.
Wee Sing Jeffrey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Grace, 2-night trip
Verified Expedia guest review

4/10 Fair

Old and poor condition
The room, towels, bedsheets (stained) was very old and small. The gym is in poor condition. I left early and moved to another hotel.
Dennis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Overall not bad
4-night family trip
Verified Hotels.com guest review