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Hôtel Alexane

Photo gallery for Hôtel Alexane

Front of property
Indoor pool
Deluxe Double Room | In-room safe, blackout curtains, soundproofing, free WiFi
Restaurant
Superior Double Room | Bathroom | Shower, hair dryer, towels

Overview of Hôtel Alexane

Hôtel Alexane

4.0 star property
4-star hotel in Samoens with spa and indoor pool
9.4 out of 10 Exceptional
9.4/10 Exceptional

70 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
Map
La cour route du Giffre, Samoens, Haute-Savoie, 74340
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children's pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • Avoriaz Ski Resort - 20 min drive

Getting around

  • Lyon (LYS-Saint-Exupery) - 120 min drive
  • Grenoble (GNB-Grenoble - Isere) - 123 min drive
  • Marignier Station - 27 min drive
  • Magland Station - 27 min drive
  • Cluses Station - 27 min drive

Restaurants

  • Au Pré d'Oscar - 13 min drive
  • La Puzze - 4 min drive
  • La Reposette - 3 min drive
  • Alti Pizz - 6 min walk
  • Restaurant Lou Caboens Amcr - 13 min drive
Map

About this property

Hôtel Alexane

Enjoy your visit to Samoens with a stay at Hôtel Alexane. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff and location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 5 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8 AM - 7 PM) and Saturday - Saturday (8 AM - 8 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children's pool

What to do

  • Ski equipment hire nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Fitness centre
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: EUR 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The property is closed during May, October and November.

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 8 PM
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel Alexane Hotel
Les Suites d'Alexane
Hôtel Alexane Samoens
MGM Les Suites d'Alexane
Hôtel Alexane Hotel Samoens

Frequently asked questions

Is Hôtel Alexane currently open?
The property is closed during May, October and November.
Does Hôtel Alexane offer free cancellation for a full refund?
Yes, Hôtel Alexane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Alexane?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Alexane?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 10 AM to 8 PM.
Are pets allowed at Hôtel Alexane?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Alexane?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hôtel Alexane?
You can check in from 5 PM - 7 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Hôtel Alexane and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hôtel Alexane also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hôtel Alexane?
Yes, there's an on-site restaurant.
Does Hôtel Alexane have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hôtel Alexane like?
Hôtel Alexane is a short 7-minute walk from Samoens Ski Resort and 12 minutes' walk from Grand Massif Express Gondola. Travellers say that the area is walkable and ideal for skiing.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.3/10

Staff & service

9.9/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel, well looked after.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
STEPHEN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raphael, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
Sian, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay in your ski vacation at Samoens
The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Asaf, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic three night stay
Chris, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Miss, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel in every way.
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
Robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maxwell, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel from start of the holiday to the finish will be staying again..
Darren, 7-night family trip
Verified Expedia guest review