Contessa Boutique Hotel

This place is a gem. The staff, especially the housekeeper was kind and wonderful to interact with. It is a place where you truly felt like home. It is meters from the Venetian Harbour. It is in the old city, son I elevators because of the historic nature of the buildings. If you want a true Chania experience, stay here. You will to regret it.

The space was really beautiful but unfortunately the staff and service was not good. There is no one on site at the property to help you. I felt a lot of resistance from the staff when I needed help. I would not stay here again.

great location. beautiful room. but no lift difficult to carry luggages up stairs

Venetian style and 21st century elegance, combined with amazing staff. I shall return often to this gem!

Beautiful, cozy boutique hotel! I was excited to stay in this place as soon as we saw the room. The photos of the room online are exactly how the room looks (although we had a partial harbour view from the 2nd floor). The bathroom felt like a spa. The toilet is separated from the sink area with its own door. The shower had a glass enclosure that included some stained glass that looks into the bedroom. The rain shower head and hand held shower head were amazing. Water pressure is strong. Shower even has a seat you can sit on which is useful for shaving. The bed is really comfortable and the room had ample storage space. Our suite was the superior room with ocean view. We loved our stay here.

Contessa boutique hotel is lovely, and very comfortable. It’s a little noisy but that goes with the territory of being in the middle of Chania and a heavily visited historic area. It’s important to be aware that there is no reception (and often no staff on site). Since it has only six rooms this isn’t a problem - the staff are the El Greco hotel up 5 mins away we’re on hand. However, we did experience some problems with our key card not working on the door from the street (this also affected at least three other guests that night, as we were all standing outside unable to get in at 11pm). The El Greco staff sorted this out, but it took multiple trips up the hill to get their help - not ideal late at night.

Great location and extremely helpful.iwould reccomend this hotel.

We did not like lack of interior bolts to door and phone contact with reception Air con control did not work No English language TV channel

A minimum of directions to come to the El Greco hotel reception, where you check in for Contessa Boutique Hotel, would be appreciated: which street to take from the Main Street, where to park since there are several entries to the old town ( no cars allowed inside). Room 5 on the second floor has the perfect view on the Venetian port. Newly decorated with taste. For a « Boutique » Hotel no one can assist you with your luggage (that you already transported yourself from the parking), so you have to take your luggage down the Boutique Hotel and again up to your room. Of course breakfast is not possible. Good location with minimal amenities! Lots of «Rooms and Hotels » around are offering breakfast!

The hotel was nice with a great view. The few things that was upsetting was there was no elevator and we had 4 or pieces of luggage. We tried to ask for help but no one available except for the nice man working his shop downstaird. The other thing was no tissues anywhere in the room and we had to use toilet paper. The bed was comfortable