Guests
All properties in Isla Mujeres, Quintana Roo, Mexico
Aparthotel

Casa Azul Maya

3-star beach aparthotel with pool bar, near Garrafon Natural Reef Park

  • Free WiFi and free parking
From
€75

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Family Room - Living Room
  • Standard Quadruple Room - Living Room
  • Infinity Pool
Infinity Pool. Image 1 of 112.
1 / 112Infinity Pool
Av. Perimetral Poniente. Fraccionmiento, Isla Mujeres, 77400, QROO, Mexico
9.2.Superb.
  • Casa azul was very nice. The room was very clean, the customer service was top notch. I…

    Aug 19, 2021

  • I had a brief but lovely experience at Casa Azul Maya on the Mexican island of Isla…

    Jul 30, 2021

See all 45 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 7 smoke-free apartments
  • Daily housekeeping
  • Private beach
  • 3 outdoor pools
  • Breakfast available
  • Pool bar

Feel at home

  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Private bathroom
  • Separate dining area

What’s around

  • Garrafon Natural Reef Park - 1 min walk
  • Parque de los Suenos - 1 min walk
  • Isla Mujeres Sculpture Garden - 18 min walk
  • Tortugranja Turtle Farm - 21 min walk
  • Shark Beach - 22 min walk
  • Dolphin Discovery - 41 min walk
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room
  • Standard Quadruple Room
  • Double Room

Location

Av. Perimetral Poniente. Fraccionmiento, Isla Mujeres, 77400, QROO, Mexico
  • Garrafon Natural Reef Park - 1 min walk
  • Parque de los Suenos - 1 min walk
  • Isla Mujeres Sculpture Garden - 18 min walk

What’s around

Landmarks

  • Garrafon Natural Reef Park - 1 min walk
  • Parque de los Suenos - 1 min walk
  • Isla Mujeres Sculpture Garden - 18 min walk
  • Tortugranja Turtle Farm - 21 min walk
  • Shark Beach - 22 min walk
  • Dolphin Discovery - 41 min walk
  • Norte Beach - 4 mi / 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

At a glance

Size

  • 7 apartments

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, French, Spanish

At the aparthotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Poolside bar

Things to do

  • Beach towels
  • Number of outdoor pools - 3
  • Pool umbrellas
  • Free bicycles on site
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • French
  • Spanish

In the apartment

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Separate dining area
  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 10 for adults and MXN 10 for children (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for MXN 10.0 per stay
  • Rollaway beds are available for MXN 12.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Casa Azul Maya Aparthotel Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel Isla Mujeres

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Casa Azul Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Casa Rolandi (2 mi), Lolo Lorena (2.1 mi), and Green Verde (2.2 mi).
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include access to a nearby outdoor pool.
9.2.Superb.
  • 10.0.Exceptional

    Isla vacay

    Great accommodations. Beach club was awesome

    Richard, 3 night family trip, Jul 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service at the hotel. Spacious room and super clean. They provided free water, sanitizing spray, and a great breakfast. Thanks!

    Maria, 2 night family trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The location is way to far from town.

    2 night family trip, May 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Heave on Earth

    This place is AWESOME! I could never put into proper words to describe the wonderful people at Casa Azul Maya. Thanks to the whole team was wonderful with both Leslie & Angel being so kind and ready to help you with anything... From helping with Covid test along with a much later than expected check-in a few door lock outs, etc... the whole staff was so kind in helping with everything. Thank You Guys I cannot wait to return for a next visit soon!

    John, 4 night trip, Feb 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the nicest places I’ve stayed at ! The room was spacious and the view from the restaurant/ pool area was amazing. My partner and I enjoyed a really nice breakfast with the view there each morning. The room was clean but the shower head in the bathroom was my favorite thing about it. One thing I want to add is the service there was probably the best we have ever had anywhere overseas or even in the states where we live. I wanted to do something nice for my partner’s birthday , Leslie And Angel at reception helped me book a romantic dinner on the beach (which was also amazing service) and they left a really nice board message and chocolates in our room. Can’t thank them enough for our nice stay there !!

    2 night romance trip, Jan 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We really enjoyed this condo the staff was very helpful and accommodating and the Acces to the beach club across from hotel was very convenient also we would highly recommend this for your stay we will be booking here again in the future

    Nathaniel, 3 night family trip, Dec 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing but slightly misleading

    The workers are amazing! Five stars just isn’t enough for the employees I communicated with before and during my stay. However the owners clearly are doing something wrong. The pictures are misleading. We booked this stay because of the pool. It would be an easy stay just enjoying the pool and time together. However the pool isn’t available to guests. When I booked there wasn’t a disclaimer. It wasn’t until after I mentioned it to the hotel that they put up a notification about being available on weekends. Also I paid extra for breakfast. Which I received but it was described as being in our room. They gave us a wrist band to two beach resorts where we could use the services and have breakfast. All great solutions and amazing experiences. However when you’re traveling out of the country the last thing you want is to feel taken, or mislead. And I felt that way. They went out of their way to make my birthday amazing.

    Alyson, 2 night trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a wonderful stay at Casa Azul Maya. I wanted to be in a quieter area so I could relax and practice social distancing. This hotel has a partnership with a beach club so I had access to the beach and a pool. It even included a lot of water activities such as kayaking, paddle boarding, and snorkeling. I would definitely be coming back.

    5 night family trip, Dec 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is beautiful; it is rich in Mexican culture and nature. The made to order breakfast is top notch, the staff is friendly and best of all, you have access to the ocean amenities across the street. Highly recommended for a fun time for adults or for the family!

    Jonathan, 1 night family trip, Jul 22, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    My wife and I stayed here for 2 nights because we had a wedding to attend. The hotel room itself was clean and well kept. The price was good. With taxes, it was about $101 US dollars per night. They did provide a continental breakfast that you could either eat at the pool or they would deliver to your room. We elected to have it in the room. It consisted of fruit, cereal and yogurt. It was fine. What we didn't like was that the safe didn't work and there was no phone in the room. We needed an extra blanket so we had to walk to reception. Whenever we had a question we had to walk to reception. It's not a big property so the walk is short but it's just the simple fact of the matter. Lastly, read carefully, the hotel is very close to the water BUT it's not close to the beach. On this end if the island there aren't really beaches. You can get in the water and snorkel or swim. When you envision a beach, this part of the island is not it. One of the other properties has a very very small sandy beach area but a majority of them don't.

    Chris, 2 night family trip, Mar 6, 2020

    Verified Expedia guest review

See all 45 reviews