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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Casa Azul Maya

3-star3 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Beach property
  • Beach towels
  • Free self parking
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400, Mexico

Comfortable apartment with kitchenette, near Garrafon Natural Reef Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Beach property
    • Beach towels
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • This place is AWESOME! I could never put into proper words to describe the wonderful…Feb 16, 2021
  • The workers are amazing! Five stars just isn’t enough for the employees I communicated…Dec 9, 2020

Casa Azul Maya

from €63
  • Family Room
  • Standard Quadruple Room
  • Double Room

What’s around Casa Azul Maya

Landmarks

  • Dolphin Discovery - 41 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Parque de los Suenos - 1 min walk
  • Isla Mujeres Sculpture Garden - 18 min walk
  • Tortugranja Turtle Farm - 21 min walk
  • Shark Beach - 22 min walk
  • Norte Beach - 4 mi / 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

At a glance

Key facts

Size

  • 7 apartments

Arriving/leaving

  • Check-in time 8:00 AM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Spanish.

At the aparthotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Poolside bar
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Pool umbrellas
  • Free bicycles on site
  • Ecotours nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • French
  • Spanish

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Number of living rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Casa Azul Maya’s small print

Also known as

  • Casa Azul Maya Aparthotel Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel Isla Mujeres

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for MXN 12 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 10 for adults and MXN 10 for children (approximately)

Cribs/Infant beds are available for MXN 10.0 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Azul Maya

  • Does Casa Azul Maya offer free cancellation for a full refund?
    Yes, Casa Azul Maya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa Azul Maya?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Casa Azul Maya?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Casa Azul Maya?
    Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Casa Azul Maya?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Casa Azul Maya?
    You can check in from 8:00 AM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Casa Azul Maya?
    Yes. Nearby restaurants include Casa Rolandi (2 mi), Lolo Lorena (2.1 mi), and Green Verde (2.2 mi).
  • Is there an onsite casino at Casa Azul Maya?
    No, this aparthotel doesn't have a casino, but Dubai Palace Casino (21-min drive) is nearby.
  • What is there to do at Casa Azul Maya and nearby?
    Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include access to a nearby outdoor pool.

Recent reviews

Exceptional 9.4 From 32 reviews

Exceptional 10.0
This place is beautiful; it is rich in Mexican culture and nature. The made to order breakfast is top notch, the staff is friendly and best of all, you have access to the ocean amenities across the street. Highly recommended for a fun time for adults or for the family!
Jonathan, us1 night family trip
Very Good 8.0
My wife and I stayed here for 2 nights because we had a wedding to attend. The hotel room itself was clean and well kept. The price was good. With taxes, it was about $101 US dollars per night. They did provide a continental breakfast that you could either eat at the pool or they would deliver to your room. We elected to have it in the room. It consisted of fruit, cereal and yogurt. It was fine. What we didn't like was that the safe didn't work and there was no phone in the room. We needed an extra blanket so we had to walk to reception. Whenever we had a question we had to walk to reception. It's not a big property so the walk is short but it's just the simple fact of the matter. Lastly, read carefully, the hotel is very close to the water BUT it's not close to the beach. On this end if the island there aren't really beaches. You can get in the water and snorkel or swim. When you envision a beach, this part of the island is not it. One of the other properties has a very very small sandy beach area but a majority of them don't.
Chris, us2 night romance trip
Exceptional 10.0
It’s a place to relax and the staff goes above and beyond, they are super!
Al, us3 night romance trip
Exceptional 10.0
Room was spacious, bright and comfortable. Staff was great - very responsive, friendly and helpful. Good location. Beautiful pool. Good breakfast.
us13 night romance trip
Exceptional 10.0
Amazing pool, comfortable room, great breakfast. Everything was wonderful and views are beautiful.
us5 night trip with friends
Very Good 8.0
The place was nice. Far from downtown and main beach. Nice hotel. Taxi to get to town.
us3 night family trip
Very Good 8.0
This was such a beautiful property! It's set nicely into the hill, just one street from the shore. There's easy access to a small beach, bar, paddleboarding, and kayaking just across the street, down the staggered walkway. In the morning, the local birds and neighbor's dog are audible, so a sound machine or earplugs will help if you're a light sleeper like me. I'd definitely come back! P.S... thank you so much to the staff!! Not only did we check in very late and someone had to come out and let us into our room, but at check-out, I'd inadvertently left my wallet and other belongings under the bedcover, and all was found and returned immediately. I am grateful!
us2 night trip
Fair 4.0
The property will be nice once complete, but it is UNDER MAJOR CONSTRUCTION, and should have been noted as such. The men started work very early, and it was very loud, so no sleeping in here. The area the hotel is in is also in TOTAL DISARRAY. Roads are not finished, buildings are vacant and run down, streets are not safe. During this trip my purse was stollen out front of the hotel, the room key in my bag is labeled with the name of the room as well. I felt super unsafe staying at the hotel once I knew that, and I could not switch my room since only a small selection had been completed, and none were available. Other than a clean room, with good AC, and a decent enough breakfast, I would not stay here! The cost too, is not at all worth what you get at the hotel. There are much cheaper, nicer places, even on the island, not far from this hotel. I would in fact recommend not staying on this end of the island at all, as it is in terrible shape, and NOT CLOSE TO ANYTHING! You will spend your days taking cabs back & forth, or waste your money on a golf cart, that will get a flat tire from the unfinished roads, and force you at night to take another cab back to the hotel anyways. Not a great trip for us at all!
JC, us4 night family trip
Exceptional 10.0
Everything and everyone at this hotel was so nice and quick to service any need.
J, us2 night family trip
Exceptional 10.0
Awesome staff, very clean and nice rooms. Excellent location next to nice bar/restaurant and very quiet.
us1 night family trip

Casa Azul Maya