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Protur Naisa Palma Hotel

Photo gallery for Protur Naisa Palma Hotel

Restaurant
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Double Room (Select) | Terrace/patio

Overview of Protur Naisa Palma Hotel

Protur Naisa Palma Hotel

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention centre, near Cathedral of Santa Maria of Palma

9.2/10 Superb

435 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Coffee shop/cafe
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Port of Palma de Mallorca - 42 min walk
  • Plaza Espana - 3 min drive
  • Cala Mayor Beach - 14 min drive
  • El Arenal Beach - 23 min drive
  • Palma Nova Beach - 20 min drive

Getting around

  • Palma de Mallorca (PMI) - 10 min drive
  • Palma de Mallorca Verge de Lluc Station - 7 min drive
  • Marratxi Pont d Inca Station - 8 min drive
  • Marratxi Poligon Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Made in China - 2 min walk
  • Brassclub - 3 min walk
  • Il Panzerotto - 4 min walk
  • Adrián Quetglas - 4 min walk
  • Atomic Garden - 4 min walk

About this property

Protur Naisa Palma Hotel

Putting you within a 10-minute drive of Port of Palma de Mallorca, Protur Naisa Palma Hotel features an airport shuttle (available 24 hours) and a rooftop terrace. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, body wraps or manicures and pedicures. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers love the overall property condition and spacious guest rooms.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 16 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs EUR 16 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel offer free cancellation for a full refund?
Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Protur Naisa Palma Hotel?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 26 December 2022 start from €194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Protur Naisa Palma Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protur Naisa Palma Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Protur Naisa Palma Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Protur Naisa Palma Hotel?
Yes. Self-parking costs EUR 16 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Protur Naisa Palma Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protur Naisa Palma Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Protur Naisa Palma Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
What is there to do at Protur Naisa Palma Hotel and nearby?
Protur Naisa Palma Hotel has an outdoor pool and a sauna, as well as a steam room and a picnic area.
Are there restaurants at or near Protur Naisa Palma Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Il Panzerotto (4-min walk), Adrián Quetglas (4-min walk) and Atomic Garden (4-min walk).
What's the area around Protur Naisa Palma Hotel like?
Protur Naisa Palma Hotel is located on the boardwalk in El Camp d'en Serralta, a short 7-minute walk from Paseo Maritime and 14 minutes' walk from Plaza Espana. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Stunning hotel with beautiful rooms. All
Gemma, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

YING, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel for Palma city break
Great hotel, reasonably priced and well located near many of the best bars and restaurants in the city. Breakfast was excellent and the spa and rooftop pool well maintained and not too busy
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed just for one night on our way back to the airport from a family holiday. We chose the hotel as it was reasonably priced, had a rooftop pool for the kids and connecting rooms. We were pleasantly surprised when we got there. Our rooms were ready by 11am so no hanging around. Good choice of Welcome drink. Our room had 1 front door and a door for each room. Felt really safe with young kids like we were staying in a 2 bed apartment. Loved the decor and features in the room. Modern charging facilities for phones and control panels for lights and blinds. Air con easy to use too. Decent sized pool and lovely roof bar and sunbeds. Large Sunbeds available to hire fir €25 (they fit the 4 of us on 1). Lovely restaurants and a corner store all within a few 100 yds. Would definitely stay again.
Sarah-Jane, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The Hotel was just amazing! Indoor and outdoor areas are just Devine! Especially the roof terrace after a busy day! I didn’t get a chance to use the pools or spa facilities as we spent most of our time visiting my dad in hospital in ICU. If we were to visit Palma again, it would most likely be at this Hotel, for it’s location is close by to the town, Cathedral and lots of shops! Thank you for making our short stay enjoyable!
Kathryn Anne dorcas, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Alistair, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Not a great view though.
Karen, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff very helpful and knowledgable of the local area. We frequently asked for dining recommendations and they were all great. Will be staying at this hotel when we next visit Palma.
Daniel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Second visit to this hotel and will go again
Douglas, 4-night family trip
Verified Expedia guest review