CoolRooms Palacio de Atocha

Photo gallery for CoolRooms Palacio de Atocha

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, memory-foam beds, minibar

Overview of CoolRooms Palacio de Atocha

VIP Access

CoolRooms Palacio de Atocha

4.0 star property
4-star hotel with outdoor pool, near Gran Via Street

9.8/10 Exceptional

460 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €238
Price available on 15/08/2022
Calle de Atocha 34, Madrid, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 8 min walk
  • Gran Via Street - 10 min walk
  • Prado Museum - 13 min walk
  • El Retiro Park - 16 min walk
  • Royal Palace of Madrid - 16 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min drive
  • Puerta de Alcala - 10 min drive
  • Casa de Campo - 11 min drive
  • WiZink Center - 12 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid Atocha Station - 15 min walk
  • Atocha Cercanías Station - 16 min walk
  • Anton Martin Station - 2 min walk
  • Tirso de Molina Station - 6 min walk
  • Sol Station - 7 min walk
  • Airport shuttle (surcharge)

About this property

CoolRooms Palacio de Atocha

Putting you in a great location, within a short 10-minute walk of Puerta del Sol and Plaza Mayor, CoolRooms Palacio de Atocha offers an airport shuttle (available 24 hours) for EUR 70 per person one-way. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar, a terrace and a garden are other highlights at this upmarket hotel. The helpful staff and central location get great marks from fellow travellers. The property is only a short walk to public transportation: Anton Martin Station is steps away and Tirso de Molina Station is 6 minutes.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 32 per day)


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower


  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 70 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds


  • Self-parking costs EUR 32 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Paul, 1-night family trip
Verified guest review

10/10 Exceptional

Jaime, 1-night trip
Verified guest review

10/10 Exceptional

Great location & Excellent service
Great boutique hotel, close to the highlights of Madrid. Relatively quiet, excellent staff, rooms were very large although need a little more light. Would definitely stay there again
Peter, 4-night trip
Verified guest review

10/10 Exceptional

Luxurious oasis in heart of Madrid
I very rarely write reviews, but have to say something about this extraordinary jewel of a hotel - centrally located, walk to everything, full of the charm of an old mansion, quiet, lovely, peaceful inner courtyard with a pool, great food — AND the most extraordinary team of front desk assistants imaginable. Each and every person went out of their way to make our visit smooth and special. We did not want to leave!!! The upper rooms have low sloped ceilings but the lower floor rooms are grand, huge, beautifully appointed and absolutely luxurious. Thank you Diego, Christian and the rest of the team. We miss you!!! Ann & Julie
View of courtyard from lower room
Lower floor room
View from upper room dormer window
Ann, 3-night trip with friends
Verified guest review

10/10 Exceptional

Amazing place!!!
The hotel is absolutely wonderful. The staff is so welcoming and helpful from the moment you arrive. The hotel is the perfect location in the city, but inside the hotel is like a tranquil silent fortress of bliss. Rooms are amazing. Could not have loved it more. Book this hotel!!
Rachel, 2-night trip with friends
Verified guest review

10/10 Exceptional

Royal Rooms
Excellent concierge service. Clean hotel with incredibly cool rooms.
tyler, 2-night family trip
Verified guest review

10/10 Exceptional

Beautiful hotel. Junior suite was enormous and well appointed. Pool area was lovely too. Great location and friendly, helpful staff.
Eilidh Sheila, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was so wonderful. They were kind and patient and knowledgeable. I don't speak much spanish, but that was not a problem. They were great at communicating we with me and my family. They fufilled our many different requests to make it a unique experience for each person in our party. The room was great and clean. Oh my was it clean. That is a big sticking point with me and i was very satisfied. The food was even better. I highly recommend getting the breakfast with your stay. Coolrooms is so close to everything. Within a five minute walk you can find restaurant's, cafe's, bakery's, shoe stores, clothes stores, fabric stores, and everything else you can imagine. The overall experience at this hotel let me and my family relax and just enjoy our time there with no room/staff/guest drama. If your going to Madrid anytime soon. I recommend a stay at Coolrooms. You wont be disappointed.
Edwenna, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location in the centre of Madrid close to main attractions and cool neighbourhoods. Rooms are sound proof which is good as Madrid can be a noisy city. Rooms are fantastic - spacious and very comfortable. Staff were really helpful and welcoming. Breakfast included and was really good with lots of choice.
Helen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great service.
Sergio, 1-night romance trip
Verified Expedia guest review