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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Balu Hostel

2-star2 stars
Avenida Rueda Medina, SM 008 M 001 L 001, Isla Mujeres, QROO, 77400, Mexico

Beach hostel with outdoor pool, near Norte Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bed was very comfortable in the private room. Mar 30, 2020
  • small issues that are repeated many times Water Noise Facilities FoodJan 8, 2020

Balu Hostel

from €25
  • Comfort Single Room
  • Comfort Double Room, 1 Bedroom
  • Deluxe Triple Room
  • Comfort Shared Dormitory, Mixed Dorm, Private Bathroom (A/C from 10 pm-8 am)
  • Standard Quadruple Room, Multiple Beds
  • Comfort Shared Dormitory, Mixed Dorm, Private Bathroom (A/C from 10 pm-8 am)
  • Comfort Shared Dormitory, Women only, Private Bathroom
  • Economy Shared Dormitory, Mixed Dorm, Private Bathroom
  • Panoramic Shared Dormitory, Mixed Dorm, Private Bathroom (A/C from 10 pm-8 am)
  • Comfort Shared Dormitory, Mixed Dorm, Private Bathroom (A/C from 10 pm-8 am)
  • Comfort Quadruple Room, Private Bathroom
  • Comfort Double Room, Private Bathroom
  • Luxury Single Room, Private Bathroom
  • Luxury Single Room, Private Bathroom
  • Comfort Single Room, Private Bathroom
  • Comfort Single Room, Private Bathroom
  • Comfort Shared Dormitory, Mixed Dorm
  • Basic Single Room, 1 Queen Bed

What’s around Balu Hostel

Landmarks

  • Market 28 - 8.1 mi / 13.1 km
  • Plaza Las Americas - 8.3 mi / 13.3 km
  • Galenia Hospital - 8.8 mi / 14.1 km
  • Las Plazas Outlet Cancun - 9 mi / 14.5 km
  • Punta Sur - 13.5 mi / 21.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

At a glance

Key facts

Size

  • 17 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Refrigerator in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Yoga classes/instruction on site
Working away
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Things to enjoy
  • Balcony or patio
Freshen up
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Balu Hostel’s small print

Also known as

  • Balu Hostel Isla Mujeres
  • Balu Isla Mujeres
  • Balu Hostel Isla Mujeres
  • Balu Hostel Hostel/Backpacker accommodation
  • Balu Hostel Hostel/Backpacker accommodation Isla Mujeres

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

Cash deposit: MXN 100 per stay

Optional extras

Credit card charges are subject to an extra charge of 5 percent

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Balu Hostel

  • Does Balu Hostel offer free cancellation for a full refund?
    Yes, Balu Hostel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Balu Hostel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Balu Hostel?
    Sorry, there's no onsite parking at Balu Hostel.
  • Is there a pool at Balu Hostel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Balu Hostel?
    Yes, pets are welcome.
  • What are the check-in and check-out times at Balu Hostel?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Balu Hostel?
    Yes, there's an onsite restaurant.
  • What is there to do near Balu Hostel?
    Recommended spots to visit include Market 28 (8.1 mi) and Plaza Las Americas (8.3 mi), along with Galenia Hospital (8.8 mi) and Las Plazas Outlet Cancun (9 mi).

Recent reviews

Good 7.6 From 65 reviews

Very Good 8.0
No running water on December 29, 2019 night and morning Dec. 30, 2019.
Tan Duy, ca4 night trip
Poor 2.0
The people who run the hostel were very friendly, but I was unimpressed with the state of the place - the pool was very dirty, I didn’t see a single person go in it and was too scared to myself. I booked 2 nights but they made me switch rooms in between because they thought it was a different person despite having the same first and last name for both reservations...and the water wasn’t working at all for the second day with no offers of bottled water or a discount for not being able to shower or wash my hands. I understand these things happen but it would have been nice to have so bottled water be offered for the inconvenience. People did not respect the quiet time hours and on Wednesday and Thursday nights, it was extremely loud until about 2 am. Additionally, the included breakfast was pretty iffy, dishes were really dirty, and I was very happy to leave! It’s a good place if you are on a tight budget and don’t mind a bit of discomfort, but I personally wouldn’t stay there again.
ca1 night trip
Good 6.0
The staff was nice. It should be considered that it's a BAR hostel, so there's VERY loud music until midnight.
mx1 night trip
Very Good 8.0
Happy I choose to stay here
It was great, loved the people atmosphere, rooftop , beds where new and comfortable,hot showers , pool was cold this time of year though still nice ambiance location and more
Paul, us4 night trip
Fair 4.0
Very loud until late at night. We travelled with our kids and the private room is right next to the pool/eating area. Starting at 8am there is loud music in this area so you can’t even rest. The place also charges extra if you pay by credit card which is not specified on the booking page. Very deceitful. Would definitely not recommend!
Justyna, ca1 night family trip
Good 6.0
Not great, needs some improvements
The room was too cold at night with the air conditioning and the single thin sheet was not a sufficiently warm blanket. The toilet didn't flush because the cistern filled up extremely slow or not at all. We had to fill up a bucket with water to fill the cistern. Some of the staff were not so friendly. Pros: it was fairly clean for a hostel and it was reasonably close to the main shops. Overall was not great and I wouldn't stay there again. With some small improvements it might be a good place to stay.
Karen, au2 night family trip
Exceptional 10.0
Stay here if you want to meet good people
I really enjoyed my stay here. Really good customer service: after a hiccup of being put in a non- air conditioned dorm when I ordered an air-conditioned one, I was upgraded to a private room! I met some really fun people with activities in the hostel (and noise) til late at night. Emir who works there is the soul of the hostel and knows all the best places nearby. Pretty good breakfast for a hostel with fresh fruit
laura, th1 night trip
Good 6.0
Loud (good) music was on throughout the day till about 11 pm. After that, loud talking till 2 am or later. Many people were smoking, it was not a good place for a family. However, the place was new and clean, beds were comfortable, staffs and people were very friendly.
us2 night family trip
Exceptional 10.0
선착장이랑 가깝고, 저녁엔 음악과 함께하는 호스텔이에요.
minjeong, kr1 night trip
Very Good 8.0
Hotel para corta estancia!
En realidad fue una buena estancia...la habitación cómoda con frigobar y A/C, el desayuno básico. Una sugerencia es que deberían usar platos de vidrio y no de plástico....en la habitacion solo te dejan jabón. Ubicado a tres cuadras del ferry y para una o.dos noches está bien!
Patricia, pe1 night romance trip

Balu Hostel

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