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Emporium Hotel South Bank

Luxury hotel with 3 restaurants, near South Bank Parklands

  • Free WiFi
From
€164

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  • River City King Suite - Bathroom
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1 / 42Rooftop Pool
267 Grey St, Brisbane, 4101, QLD, Australia
9.6.Exceptional.
  • The hotel took quite some time to release the funds after settlement of the account on…

    Dec 7, 2019

  • Absolutely amazing place and great set up and rooms but we went for a special event and…

    Dec 23, 2021

See all 616 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer
  • Espresso maker

What’s around

  • In South Brisbane
  • South Bank Parklands - 1 min walk
  • Lady Cilento Children's Hospital - 6 min walk
  • Mater Private Hospital Brisbane - 8 min walk
  • Brisbane Convention and Exhibition Centre - 9 min walk
  • Riverstage - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Exquisite Suite
  • Vista Twin Suite - 2 x Single Beds
  • Vista King Suite
  • River City King Suite
  • River City Twin Suite
  • Emporium Suite
  • Premium River City King Suites

What’s around

Landmarks

  • In South Brisbane
  • South Bank Parklands - 1 min walk
  • Lady Cilento Children's Hospital - 6 min walk
  • Mater Private Hospital Brisbane - 8 min walk
  • Brisbane Convention and Exhibition Centre - 9 min walk
  • Riverstage - 13 min walk
  • Queensland Performing Arts Centre - 14 min walk
  • Treasury Casino - 18 min walk
  • Brisbane Botanic Gardens - 19 min walk
  • North Quay - 19 min walk
  • Queen Street Mall - 21 min walk

Getting around

  • Brisbane Airport (BNE) - 18 min drive
  • South Bank Station - 5 min walk
  • South Brisbane Station - 14 min walk
  • Park Road Station - 26 min walk
  • Airport shuttle (surcharge)
map
See on map
267 Grey St, Brisbane, 4101, QLD, Australia

At a glance

Hotel size

  • This hotel has 140 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (AUD 45.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (meters) - 410

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: AUD 250 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per stay
  • A damage deposit of AUD 250 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of AUD 35 for adults and AUD 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way, Maximum occupancy 4)
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs AUD 45.00 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Emporium Hotel South Bank South Brisbane
  • Emporium South Bank South Brisbane
  • Emporium Bank Brisbane
  • Emporium Bank Brisbane
  • Emporium Hotel South Bank Hotel
  • Emporium Hotel South Bank South Brisbane
  • Emporium Hotel South Bank Hotel South Brisbane

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Emporium Hotel South Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs AUD 45.00 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Guzman Y Gomez (3-min walk), Che Asado & Bar (4-min walk), and Grill'd (4-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 125 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Treasury Casino (18-min walk) is nearby.
  • Emporium Hotel South Bank has 3 bars and an outdoor pool, as well as a sauna and a steam room.
9.6.Exceptional.
  • 10.0.Exceptional

    Fabulous

    Fabulous stay!! Everything to love, nothing to feedback. Just book it

    Janelle, 2 night family trip, Dec 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had In Room dinner.. meal just warm soggy chips after long day at UQ Graduation of my Grandson. Top toilet roll holder kept falling off. Insufficient facial tissues - box near empty.

    1 night family trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great Location, Pleasant Stay!

    We had a pleasant stay at Emporium Hotel Southbank. Location is superb, check in and valet were smooth, hotel suite had everything we need and it was a nice size and clean. We loved the two separate shower heads. The only thing we weren't crazy about is the elevator...too much disco lights going on making us dizzy. Perhaps tone it down a little bit. Also the price of the valet of AU45 is a bit steep and no option for self parking. Otherwise great hotel and will certainly stay here again!

    Suze, 2 night trip, Nov 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean , handy to where we had to go , great staff friendly

    Karen, 1 night business trip, Oct 24, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent service butiful rooms amenities are excellent and well maintained and clean. food was excellent . we will be back again.

    Jake, 1 night romance trip, Oct 21, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Resort style hotel with a very luxurious feel and look. Perfectly located in Southbank. We where made to feel very welcome by the staff. We had a double river view room, which was large and very luxurious. Breakfast was fantastic up at level 21 and the infinity pool also on 21 was the highlight. Cracking hotel definitely coming back. Only knock was the piano bar was booked out for a private function as was the French restaurant and the bar on 21 was also full so we couldn’t enjoy a drink in any of the hotel bars. Busy place and must be popular but well worth the stay.

    David, 1 night family trip, Oct 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent quality hotel room with super comfy beds

    michael, 1 night romance trip, Oct 19, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful hotel.

    A very nice stay at the Emporium, great room and the pool is amazing. Stay slightly let down by staff not giving agreed VIP benefits and lying about their availability.

    David, 1 night trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay. Thanks.

    Anthony, 1 night romance trip, Oct 12, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Room service was.disappointing it took a long time for it to arrive. I ordered the most expensive dish on the menu and it was over cooked and cold

    Linda, 2 night business trip, Oct 11, 2021

    Verified Wotif guest review

See all 616 reviews