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The New Alexandra Hotel

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Front of property
Deluxe Family Room (4) | 1 bedroom, iron/ironing board, bed sheets
Large Loft Family (6) | 1 bedroom, iron/ironing board, bed sheets
1 bedroom, iron/ironing board, bed sheets
1 bedroom, iron/ironing board, bed sheets

Overview of The New Alexandra Hotel

The New Alexandra Hotel

3.5 star property
3.5-star hotel in Llandudno with restaurant and bar/lounge

8.0/10 Very good

91 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Separate bedrooms
  • Restaurant
Map
11 Clonmel Street, Llandudno, Wales, LL30 2LE

Room options

About this area

What's nearby

  • Snowdonia National Park - 21 min drive

Getting around

  • Llandudno Station - 5 min walk
  • Deganwy Station - 5 min drive
  • Colwyn Bay Station - 9 min drive

Restaurants

  • The Albert - 2 min walk
  • Romeos - 4 min walk
  • Candles - 5 min walk
  • The Blue Elephant - 6 min walk
  • Valentino Restaurant - 6 min walk

About this property

The New Alexandra Hotel

Located near a train station, The New Alexandra Hotel is a great choice for a stay in Llandudno. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and WiFi get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between GBP 2.95 and GBP 7.50 for adults, and GBP 2.95 and GBP 7.50 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 50 per stay
  • Pets are allowed for an extra charge of GBP 9 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

The New Alexandra Hotel Hotel
The New Alexandra Hotel Llandudno
The New Alexandra Hotel Hotel Llandudno

Frequently asked questions

Does The New Alexandra Hotel offer free cancellation for a full refund?
Yes, The New Alexandra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The New Alexandra Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The New Alexandra Hotel?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 9 per pet, per night, and there's also a deposit of GBP 50 per stay. Service animals are exempt from fees.
Is parking offered on site at The New Alexandra Hotel?
Sorry, there's no on-site parking at The New Alexandra Hotel.
What are the check-in and check-out times at The New Alexandra Hotel?
You can check in from 3 PM - 9:00 PM. Check-out time is 11 AM.
Are there restaurants at or near The New Alexandra Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Romeos (4-min walk), Candles (5-min walk) and The Blue Elephant (6-min walk).
What's the area around The New Alexandra Hotel like?
The New Alexandra Hotel is located near Llandudno North Shore Beach, only a short 5-minute walk from Llandudno Station and 2 minutes' walk from The Albert.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

8/10 Very good

First impressions were a tired, wonky old building with people sat smoking around the entrance. The check-in looked old and haphazard but the lad on duty was helpful, friendly and efficient. There is no lift. There were 80 stairs to the family rooms in the loft - OK for us but wouldn't suit some. The room surpassed my expectations, it looked like it had been recently refurbished and was spotlessly clean. Ideal size for a family. The full size bunk bed was big enough for my tall teen. Only one bin for everything though - no recycling. The bathroom was spacious, new and clean. Breakfast was 'interesting'. The young waitress was nice and did her best but service was a bit Fawlty Towers. The food and the coffee were delicious though. You need to pay at the end of the meal, you can't charge it to the room. Good value for money. There was no entertainment. There is an entertainment room but it was locked up, and instead, they were showing a football match in the bar - children not allowed in. In short, it was perfectly adequate for a family of five. I'd book it again but use it purely as a base as it's in a perfect location for all the many attractions in Llandudno.
Jan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

mordechai, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Please in future include breakfast in the price
Barrie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dog friendly hotel close to sea front
Friendly welcoming hotel that caters for dog owners. Quick check in, deposit of £50 left due to dog (refunded on check out). Stair access to all bedrooms so people with limited mobility would struggle. Room was clean, spacious and had been modernised. Simply decorated with a couple of chairs and table in window and a wardrobe and dressing table for storage. Nice large TV with free view channels. Towels and drinks tray provided. The bathroom was in need for a refurb as it was a small cubical style shower. It’s clear that the hotel are dog friendly as there is a separate area for owners to dine. Had a lovely breakfast on one of the mornings. Well cooked and we’re even offered cereal (free) if we wanted it. Nice touch. Bin was emptied daily and if we wanted fresh towels we just left the used in the shower. Another nice touch was the little cup of sweets. My son would of liked them replenished daily as well as the bottle of water. There was a blackout blind to help keep room darker to sleep. My only criticism was the pillows as we all found them hard (if we were staying longer I would have asked to swap them). You can’t beat a good soft pillow. The hotel is certainly having a good makeover and is being updated, they were also having CCTV installed which certainly would help people to feel more secure.
Joanne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great position & service
Very comfortable room & pleasent staff, in a good area
Stuart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay
Very friendly and helpful check in lady the room was comfortable and clean. Would stay again in the future. Only stayed for one night but would stay for longer.tea and coffee facilities in the room and sweets a nice touch.
Margaret, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very dissatisfied with the information on the description of the Hotel. It said free off parking when we arrived the staff behind the receptionist told us that they don’t have any on site parking ? We were lucky with the weather but the room allocated in the loft was really hot as the window was only small. We asked for a fan and the receptionist told us that ‘she will have to builder up’ which to be honest did not help at all. We asked if we could change room but it was full. Lucky it was only for one night not worth what we paid for ! We will not recommend the this Hotel really a shame the location is great ! It there are plenty Hotel by the sea front with better room for the same price.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Julia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The stay was all right bar was lovely aslo had had a good drinks lists.only thing wrong was right up the very top floor they had no lift
John, 1-night trip
Verified Hotels.com guest review